Joyus Reviews

( 28 reviews )

Joyus Customer Reviews

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No returns
September 7, 2018
Terrible customer service no returns even if the stuff they sold you is junk and doesn't work as promised

Bought wireless ear budd
September 3, 2018
Bought wireless ear buds. Only one worked. I am presently getting the run around from customer service

July 27, 2017
They have no customer backup. I have submitted 5 letters and none have been answered. STAY AWAY from joyus

January 24, 2017

I have ordered many items from Joyus (some of which I like) and if you like what you get, all is well. But if you have any issues, questions, concerns... forget it. They do not respond within 3 days as they say on their website. They do not return calls within 3 days. And they NEVER EVER answer their phone. Many of their sale items are "Final Sales" which means there are no exchanges if an item runs big or small and you simply want to exchange for a different size. And most of their regularly priced items that they claim to be "exclusive" can be purchased for much less on Amazon.

I've truly never experienced worse customer service at any online store.

Great experiance
August 2, 2016

I had great experience purchasing at I got a good deal with there 10% off when signing up for emails, they replied to emails within hours and my shipment arrived earlier then expected.

I would order again from!!

Why I quit Joyus
April 22, 2016
I agree with other reviewers. The quality of the items are very poor. Joys provides product "testimonials" from their people but not from the public. This should have clued me in sooner. And their prices are not competitive. Often I can find their non-clothes items elsewhere online for significant'tly less. I received their daily emails for about 6 months and bought about 10 different items during this time. But no more.

September 26, 2015
Hi Everyone, I placed my FIRST order with them on 9-16-15, which is 10 DAYS AGO. My order still HAS NOT SHIPPED. It shows "will be shipped soon" which is ridiculous. If I didn't need what I bought, I wouldn't have ordered it, I'm sure you know what I mean. I am very disappointed in and this will probably be my last order from them.

Kathleen Schaedler October 19, 2015

i placed my order on 10/1/15. They sent me a shipping confirmation by USPS for 2 day Priority shipping and that a label was created on 10/5/15. Did not receive anything so contacted the company on 10/13/15. This time they gave me a UPS tracking number whose label was created on 10/14/15. Still waiting for the items - nineteen (19) days after I placed the order and now I am not receiving responses to my emails.

Not so happy.
February 25, 2015

I was so excited to make my first purchase from I had to purchase from the sale items, unfortunately most items are out of my price range.

I was really excited when my purchase came. I had ordered a skirt and loose jacket.

I was really disappointed with the quality of the items. Both not what I expected. Maybe I didn't watch the videos closely enough, but you can't really see the make of the items in the videos.

I don't think I'll be ordering any time soon from this web site.

Really disappointed.