HealthyKin.com Reviews

HealthyKin.com
( 315 reviews )
Website: www.HealthyKin.com
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HealthyKin.com Customer Reviews

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user image Debbie W
Pill Organizer
September 19, 2020
Just what I have been looking for. Only $4.95 but shipping was pricey... $9.90. I decided to order 2 pill organizers at the same shipping cost. Really didn't need 2 but whatever.:)

user image VIctoria K
Convetec Aloe Vesta Cleansing Foam
September 17, 2020

I took one star off because of the shipping. The shipping took one more day when you used UPS Surepost (UPS and USPS), instead of just using USPS.

I was glad that the delivery man came up to the third floor and knocked on the door when he left the package at my apartment door, instead of some delivery men since December were just leaving the packages in the foyer and not letting us know that the package was down there and once one of my packages were missing that I was told that two packages were delivered to me that day, but I never received it.

I also like the product very much and use it for cleaning different areas of my body. They used it on me when I was in the hospital and gave me the partially used bottle and I have been using it since I came home two years ago.

user image Gloria M
Good work in getting the product out to me. Very timely.
September 17, 2020
The order process and shipping went so smoothly and such quick delivery. I am grateful.

user image Earlean M
Quality service
September 15, 2020

I have always received quality service. Orders are shipped out very timely.

user image Megan M
Bard catheter bag
September 10, 2020
My 90 year old uncle has a permanent catheter and can only operate the Bard bag with the safety flow outlet. Healthy Kin provided the bag at a reasonable price with fast shipping. There was no medical supply business in our area that had them in stock. He is able to be more independent with this bag. I appreciate the service!!!

user image Gail s
Products and Delivery,Response
September 5, 2020
I live in Pa was considered about receiveing my order since a 3 day weekend was tomorrow,the essentials items came within 24 hrs.Wow! I did have a question about my irder just after placing it yesterday emailed the company they responded back with in 15 mins during business hours very impressed.The web site is easy to find products on too

user image Judith N
Seevice
September 3, 2020
Your service is outstanding! Shipping is fantastic!

user image Carol K
Incense waterfall
August 28, 2020
Doesn't last long. .One sample I couldn't even light

HealthyKin.com Customer Service August 28, 2020

Wrong company. We don't sell incense waterfalls.

user image Marie R
Be Careful.......
August 22, 2020
I ordered some thickened liquids for my mother who was suffering from dysphagia. The beverages arrived and unfortunately, following a speech and swallow study, within 3 days of receiving my order, it was determined she was to have NOTHING by mouth. I immediately called the company, received a RA. I was instructed to send it back via UPS with a tracking number, paid $73.00 (which was equal to what I spent on the order), was reimbursed 57.80. So not only did I not receive the entirety of my original purchase, I was told I would not be receiving the cost to ship the items back. Would NEVER recommend this company... and filing a claim against them with the BBB for their business practices.

View all 4 Comments
HealthyKin.com Customer Service August 22, 2020

You received a full refund for the product returned. The original shipping charges are not refunded on returns. This is stated in our Return Policy.

MarieRobinson August 23, 2020

So explain why as a customer service option you do not offer to offset the return charges. Terrible customer service practice.

MarieRobinson August 23, 2020

Correct...However good customer service would have been to offer to pay to have the product returned. Instead I am in the hole $20 for doing business with you! People need to be aware that they not only pay to ship the product to the customer, it is on them to get it back to you if they cannot use the product.

MarieRobinson August 23, 2020

So as I said... terrible customer service

user image kirsten m
awesome customer service
August 21, 2020
mom and i have been ordering from healthy kin for several months now and we are so surprised at how quickly and efficiently you all get our orders processed and shipped. each order has been exactly what mom needed. so many times with online orders things get lost or forgotten; thanks for taking extra time and showing patience with all our questions. really makes our day. (mckesson wheelchair is great. already figured out how to move mom around.)

user image Clyde S
Measure with caution
August 19, 2020

I went by the website's measuring guidelines for a thigh-high support stocking after knee surgery. According to those guidelines, I would properly have an XL.

The XL is too painful to wear, take the next size up.

That said, shipping speed was phenomenal! (Could have been shipped in a manila envelope for a fair bit less....)

user image Susan D
prompt shipment , great prices
August 16, 2020
recovering from cancer surgery and found I needed some supplies shipments were very fast . and I was very pleased will definitely look here first if I need more supplies

user image Brittany K
It sure what happened.
August 14, 2020
I made my order back on May 15th and have not received them until now. I had already moved from the area by July 16th. It’s Now August 13th and it shows up at old address. That’s not right! Especially for medical supplies. Very unhappy.

HealthyKin.com Customer Service August 14, 2020

Your order shipped on 5/15. You're order was delayed because you entered an invalid shipping address.

user image K.S. W
Consistently Outstanding
August 13, 2020
I continue to be blown away by the consistently superior selection, price and service provided by HealthyKin. I do not hesitate to recommend the company and have done so many times.

user image Susan D
very fast shipping
August 11, 2020

ordered early am sat first 2 of 3 boxes arrived Tuesday

great shipping

user image David K
Price is great
August 6, 2020

Your price for TED stockings seemed reasonable when I thought it was for each sock. Now I find out I get a PAIR at that price and I am thrilled!

XOXO

SusanDoyon August 16, 2020

this review made me smile

user image Catherine S
Great company and products
July 22, 2020
I have purchased items from Healthy Kin several times in the past. They offer great products and very reasonable prices and I have received my items quickly.

user image Harry a
delayed shipment
July 13, 2020

I purchased a product that was scheduled for delivery 7/10/2020 by 9pm on 7/12/2020 the deliver date was changed to 07/19/2020 by 9pm.

I gave your company a choice of delivery by 1 or 2 day air at your expense but was turned down. I have disputed the charge with the credit card company and will purchase products from another vendor.

One star was too much, this shipment shout be negative stars.

View all 3 Comments
HealthyKin.com Customer Service July 15, 2020

We don't have an order from a Harry Arnold.

James Buck July 21, 2020

Likely yet another lie from old Dan

HealthyKin.com Customer Service July 23, 2020

James Buck - go back to selling used bath safety products at Finish Line DME.

user image Kirk T
PRODIGY TEST STRIPS
July 7, 2020

When I contacted customer service they were very helpful with a quick response.

Price excellent,fast response time. I would recommend HealthyKin to any of my family or friends.

user image L.E F
Product came broken and opened
July 2, 2020
The jar was broken and I cant't blame it on the mail because pieces of the top was missing so it was packed this way.

HealthyKin.com Customer Service July 03, 2020

We apologize. We'll have a replacement sent.

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