Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
-
Sort Reviews By:
Excellent customer service and product!
An Amazing Freeze Dryer
Coolest appliance I own
I’m very happy with Harvest Right
Excellent way to use garden produce
Let it do it's thing. It knows what it's doing.
I bought the Medium size white freeze dryer. Love it! So easy to use. Pre freezing your food helps to go faster. We have done 30lbs of blueberries and 20lbs of chicken. They taste great! Tossed blueberries in my pancakes and didn't need to rehydrate. Tasted like fresh blueberries and not all messy. The chicken tasted like it just came out of the pressure cooker. Excited for the 66lbs of peaches that are coming.
Easy to use. Great customer service
Greg with Harvest Right is awesome!!
Great Product!
Love this product
Harvest Right, great Freeze Dryer
We absolutely love our two Harvest Right Freeze dryers. We purchased a large model earlier this year a sold the small we had. Owning a large and medium FD is the way to go for us. We have had zero issues with Harvest Right. Top shelf company.
Great for surplus garden veggies!
Harvest Right Products and Service
We like our FD
Great buy!
Love it!
Returning
I have a brand new freeze dryer with the oil-free pump option. I cannot tell you how loud this thing is, not to mention all the pretty ads have these things in a kitchen...for real!?! Try having a conversation over the top of a running vacuum cleaner, and then also add a noisy freezer.
Plainly stated in the instruction manual is "use only in well-ventilated area". Well, I assumed my open concept kitchen/living room area would be well vented enough...it's NOT. The manual further notes not to sleep in a room where a freeze dryer is running. And we soon found out why!
Whatever is exhausted from an oil-free pump is still enough to give us all headaches (freon maybe??). And why is there no exhaust tube on either the oil pump or the oil-free pump to run an exhaust outside? Other vacuum pumps I have owned have exhaust tubing to run out-of-doors. I ran one load and hope-to-God they take it back without taking an arm and a leg too. This thing is miserable.
$3,000 hunk of junk?
Didn't work right out of the box
Didn't work right out of the box. Couldn't even get past the vacuum. It could be an easy fix. It could be an o-ring. But after the experience I had with customer support, and seeing all the reviews telling future Harvest Right owners that your machine WILL stop working pretty quick into the experience, I decided that this was not a headache I wanted to deal with. So I asked for a refund.
Yep. I pay shipping - hundreds of dollars AND they want to BILL ME for being unsatisfied via some fictitious "restocking fee".
Maybe Harvest Right is a good company who just isn't ready to mass produce and stand by their product the way they should.
OR. Maybe they are scammers and they're just gonna take advantage of people when they are scared for as long as they can.
I have no idea. But time will tell. I will say this - when you are charging a "restocking fee" It's because you're getting so many people who are unsatisfied, you actually start losing money. Paying shipping - it's a bad move. But at least it's a REAL cost.
Restocking fee? That translates to "We know our product is bad and we're going to make you think real hard before you send it back for a refund".
Just my 2 cents.
Do not buy!
Terrible. Machine breaks after a few weeks or months. Customer support cannot solve most people's issues. No refunds.
Purchasing a Harvest Right freeze dryer is one of our biggest regrets in life. Horrible waste of $3,000.
Please look at their page at the BBB. Awful.
Now there are Facebook pages dedicated to how horrible Harvest Right is.