Green Chef Meal Kits Reviews
Green Chef is a meal delivery service that focuses on healthy, organic, and sustainably sourced foods. The company sends you all the ingredients and instructions necessary to prepare delicious meals at home.
The idea is to save you time by taking care of the meal planning and grocery shopping without substituting health and home cooking.
How Does Green Chef Work?
Each week you will receive 3 dinners based on the meal plan that you chose.
Meal plans are set every week by their team of chefs and you do have the option of opting out or making changes to your plan, provided you do so before the cut of time. You will be notified by email when the meal plan is set.
The packages include everything you need aside from basic cooking equipment, salt, pepper, olive oil, and higher temperature cooking oil.
All other ingredients are pre measured and clearly labeled. They estimate that meals should take between 20-30 minutes to complete.
One concern that some people have when using these types of services is the environmental impact.
Green Chef uses biodegradable insulated liners and boxes made from recycled materials and fully recyclable containers.
Cost and Price Plans
Currently they offer the following options...
Vegetarian - Vegan and Vegetarian recipes full of plant-based proteins and wholesome sides. Costs $11.99 per person per meal.
Keto+Paleo -Carb conscious, high protein recipes free of gluten, grains, soy, and legumes. Costs $12.99 per person per meal.
Balanced Living - An array of dietary options, featuring choice of meat, seafood, and vegetarian recipes. Costs $11.99 per person per meal.
Once you’re a member you can easily manage your account through the website and make any delivery changes you need through it.
If you would like to cancel you can do so by emailing the company at [email protected] or call the phone number (888) 236-7295.
If you have more questions you can submit an inquiry through their website or look through their helpful FAQ section for answers.
Green Chef delivers to almost anywhere in the United States excluding Alaska, Hawaii, and parts of Louisiana.
Customer Reviews & Complaints
There are thousands of online reviews for Green Chef without much of a consensus. The reviews are mixed, with one side describing a pleasant ordering experience, tasty meals, and incredible convenience.
And the other proclaiming that they received spoiled and rotten ingredients, had issues with timely deliveries, or simply didn’t enjoy the meals.
Green Chef does have the support of many popular online food blogs but those reviews may not be fully unbiased given the nature of online media partnerships.
The Bottom Line
When it comes to meal kits, outside of the logistical factors like shipping and food arriving properly packaged the rest can be very subjective. People have different tastes and so what one person likes may not be palatable to another.
Green Chef does make an effort to be a leader in the healthy meal kit niche and uses organic ingredients and recyclable packaging. Our recommendation, if you’re interested, is to keep an eye out for promos/discounts and give the company a try.
You can also check out their weekly menu ahead of time to see if there are some meals that pique your interest. They do advertise their service as commitment free so you can skip when you want and cancel any time.
If you have any experience with Green Chef or their services, please leave your reviews below.
You may also be interested in
Green Chef Meal Kits Customer Reviews
Sort Reviews By:
Easy, fresh & delicious
Just received my first box of KETO on Thursday. So impressed with packaging. Insulation, 2 yes 2 ices packs - one on bottom, one on top and cardboard between veggies and meat. Fixed the curry steak next day - our first Green Chef meal. So easy! Flavorful, fresh and so very nutritious. Generous portions so enough for steak and eggs with veggies for breakfast.
I am so impressed- keto diet is fairly time consuming & lots of chopping, shopping and making sauces. Not with Green Chef - all provided. This was a gift from our daughter for Christmas. It's a homerun. Not sure if the summer delivery would be as successful due to heat and our location off the beaten path. But our January meals are nearly perfect. Thanks Green Chef!!
This Cancellation tho!!
Generally good meals - shaky delivery lately
We subscribe to the Paleo plan and have enjoyed the variety of foods and the fact that it is generally good for my borderline diabetes. This is our second service. We dropped the first one because their packing and shipping resulted in wilted greens and sad produce on hot days.
Twice I notified the provider about the need for more and better cold packs (like we get with Green Chef (GC)) but they took no corrective action, just gave us $ off of the next shipment.
The third time, we just cancelled. GC packs the food nicely and we have seldom had a problem with the quality of the food as delivered - it arrives well preserved, sandwiched between two (yes two!) sets of cold packs. Now, however, we have had shipping delays on two consecutive shipments and I am wondering if this is indicative of an ongoing issue.
We live in a small town in a rural area and in reading the tracking information, it seems the shipment got to the FedEx center too late in the day to make it to us. I would like to be able to rely on the schedule and not have to replan activities and meals around a variable schedule. We enjoy the food, but a repeat of the delivery delays might send us to another plan.
Total rip off, food does not appear fresh, quantities very small for 2 people, customer service terrible, cancelled after one week, tossed most of product in the trash, said I did not follow cancellation request properly , I emailed them and said CANCEL SERVICE , not clear I guess...so instead of contacting me they charged me 80 plus dollars for another week and if i had not called they would have continued to send and charge for product............. not supervisors available to speak with. I notified them 8 days before the next delivery would ship.
DO NOT PURCHASE SERVICE
MY FIRST TRY AT A MEAL SERVICE AND VERY DISAPPOINTING , sending box back , hope it sticks on arrival because this company stinks.
I subscribed to Green Chef on a lark. Desperate to keep my hubby from living on a diet of fish sandwiches and popcorn, and mindful of our need to eat something good for the body, I signed up. The first set up meals I got was not something I would have prepared on my own. Cod, pasta and a vegetarian dish (our challenge is we are a dual diet household. I don't eat dead animals and he's never met a vegetable he liked). I almost put it all in the freezer.
Then I cooked my first meal. WOW!!!! The Mediterranean cod was outstanding. The key is that Green Chef uses fresh, organic ingredients (I got to the organic market weekly and their stuff looked better than mine!). And, they give you all these little sauces and secret spice blends that really turn a good meal into an outstanding meal. Yes folks--we're talking true fine dining quality here. So I zipped along to the pasta dish--on the surface pasta and vegetables.
Again---one two punch good!!!! I knew we had a winner when my husband asked when the next box would arrive. So let's talk packaging. Each item is packaged individually. Sauces either come in a pack or a bottle and are clearly labeled. Spice blends the same. Meats, fish and stuff are triple packed. No likelihood of contamination here. Safety and storage instructions are clear and visible. And the packaging is sturdy with proper insulation and a cold pack. I would feel comfortable that if I didn't get to it until late that night my goodies would be good to go. Each meal takes about 30 minutes. Instructions are really, really, clear. Like "while the water or the rice is boiling......". I feel like a real chef here!
Then there are the plating instructions. Food just doesn't have to taste good, it must look good. So there are plating instructions! You heard me, things like "shingle the corn cakes over the chard salad." So I shingled and the chard salad took on a whole new character. Who knew? Finally, the portions are efficient. I am wasting far, far less food and money. For the two of us, one meal often lasts for 2 days (4 portions). Or, since I don't eat animals, the veggies are two meals for me and the next day my husband has a "generous snack".
Good recipes, misleading offers & delivery schedule needs help
I received Green Chef as a gift. The idea and concept is amazing! Fresh ingredients delivered with outstanding gourmet recipes. Yes please!!! I selected the day and schedule I wanted the food delivered and the first box arrived. Luckily I was home when the doorbell rang for the first box. The ingredients are all organic, so the food doesn't last longer than 2-3 days. I made the first recipe the day it arrived, Thai Chicken. It was really good and all ingredients were in great shape. I made the second recipe 2 days later, Tomato Pesto Flatbread. It was good as well.
I selected to skip a week after the first shipment and the second week I was charged. I used a Groupon and I signed up with their free 4 meal offer, so I knew that wasn't right. I called and explained the issue. The customer service guy said no that charge is right because we charge 7 days before your next shipment. I said, "Wait a minute, I'm supposed to get 8 meals before my credit card is charged." He said, "Because you used the groupon we didn't use the free 4 meals offer when you signed up."
I received no confirmation email outlining the details of the transaction nor was their a pop-up disclaimer that said I was ineligible to use the free 4 meals offer. He said, "There's a disclaimer. I will send it to your email." Hours later, no email. They did start the refund for the second charge after the call, but no information on the disclaimer.
The idea of this service is awesome, the recipes are good, but I won't be trying this again because the offer was misleading and customer service didn't end the call making things right. When customer service does their job, the person that feels like they were mistreated leaves the conversation feeling taken care of and heard.
Bad food. Bad service
Terrrible service -- misleading all the way
I received a gift card- with a code- to try the meals. I signed up yet was not told the meals would continue to come and my credit card would be charged until I cancelled. Nowhere in the emails they sent about future meals did they tell me the price of the meals. Extremely misleading, fradulent way of doing business. And customer service person was terrible. I asked to speak to her manager and my call was never returned. They only communicate with generic, unhelpful emails. Will never purchase from them again. The meals are not worth $80 each.
Feels like a scam.
Wow. I am so surprised at all the negative reviews.
I have tried 3 services so far. Green chef is hands down the best. Best quality, best instruction, best portion size, interesting recipies. I didnt like every one, but that doesnt mean the service is bad...it just means i didnt care for rhat recipe. I may try some other services just to be sure, but so far my top pick is Green Chef. It has offeted me ready to make, home made dinners. less grocery shopping
Time, less coupon clipping,less over all time planning meals. In the end, i do spend a little more per week on food.
Farm-raised salmon and shrimp. Really?
I never eat farm-raised fish or seafood, and, was thoroughly disappointed with my first box, which I received yesterday.
Like others before me have stated, there is no "cancel subscription" button. I tried emailing them. 24 hours later I got a message saying they'd get back to me in 48-72 hours. Um. No. Because by that time, that next $98 box is going to be locked-in for shipping. I don't want it, and, have no intention of paying for it even if it means I have to cancel the card I put the first order on.
But there is a way to handle this terrible customer service: get vocal on their Facebook wall. You'll get a prompt reply with an email address by which you may cancel your subscription.
That address is [email protected]
Be the squeaky wheel. Do not allow these jerks to take your money for their paltry offerings.
Good at first then falls off
I tried this company for over two months. The company in the first month was pretty good. Then things started happening. They send cod and said it was petrale sole. They send a lot of hot greasy chorizo for a main course and their vegetable recipes started being the same ones over and over again using slightly diff root vegetables. They say their fish source is fresh from Alaska, but I have my doubts on this as one time the salmon seemed to be of the oily farmed variety. And they rarely even sent fresh fish.
A few times they sent shrimp which we can't eat. Some containers inside the box were busted and the contents spilled out all over everything. Their fresh greens seemed to mostly be spoiled and not fresh. So they send super bitter greens like escarole and frisee lettuce and hope you don't notice how bad they taste.
Their recipes were less and less creative as time went by. When writing to them to complain, they didn't write back at all and closed the ticket so you could not rate their customer service. This company is interested in getting you hooked for a month or so then hoping you just put up with them for awhile until you finally cancel.
Bad Customer Service
Can't Cancel My Subscription
Save yourself the time and money
First off, this meal service is almost twice the price of any others available today. I get it, it's supposed to be all organic, etc etc. But when our box arrived, all of the produce was damaged and/or rotten. And you don't have the option to select your own meals, so if you have a picky eater in the family, you're preparing two different meals and taking twice the time.
I definitely don't recommend this service.