GoodRx Reviews & Complaints
We found that GoodRx has many positive customer reviews online, most of which come from people who were prescribed a medication not covered by their insurance and company and yet were still able to get it at a reasonable price using the coupons available on GoodRx.com.
Though they are clearly the minority, there are some negative customer reviews and complaints regarding GoodRx, with customers stating that the coupons were either not accepted at the pharmacy they went to, or that the discount they received was not as good as advertised.
However, it does seem that some of the fault with these problems lies with the pharmacies themselves, as some customers reported calling ahead to make sure the coupon was taken, but then had it denied when they arrived.
The most troublesome reviews with GoodRx have to do with the phone number they provide customers to call if the pharmacy is having a problem taking their coupon.
Some customers complained that this number was worthless because they were placed on hold for so long, it just became too bothersome to wait.
If you have any experience with GoodRx or their services, please leave your reviews below.
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