FromYouFlowers, found online at FromYouFlowers.com, says that they are the largest privately owned online flower company, who will strive to make your experience "unforgettable."
How Does It Work?
Like any other online retailer, customers simply need to go to their website to search through their available products and choose the ones which are most relevant for your needs. At FromYouFlowers.com.com the categories they arrange their products into include Birthday, Occasions, Get Well, Sympathy, Flowers, Plants, Gift Baskets, Same Day Delivery, and more.
FromYouFlowers.com.com has a wide range of products that you can choose from, so their prices have a wide range as well. Products are categorized in price ranges from under $40 to over $60, depending on what you order.
Customers should always keep in mind that these prices do not include choices for personalization, like vase choices or gift wrap, as well as your personal instructions for delivery.
FromYouFlowers.com.com does not really have a Refund Policy, but they do offer a guarantee to their customers. This guarantee promises that if you are not satisfied with our service for any reason feel free to contact us.
Depending on the issue you are having, customers can choose to either have their money refunded or a new product redelivered. Customer Service is available to help 24 hours a day.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 800-838-8853, by email at [email protected], or by traditional mail at 143 Mill Rock Road East, Old Saybrook, CT 06475.
Unfortunately FromYouFlowers.com has a variety of unhappy customer reviews for their website. The complaints generally have to do with issues of delivery not being on time, though there are other complaints of orders not being fulfilled to instructions.
Competitors and Alternatives?
There are many other online services available that specialize in providing their customers with flowers and sometimes live plants as well, including ProFlowers.com, Teleflora, FTD.com, and many more.
If you have any experience with this company or their products, please leave your FromYouFlowers.com reviews below.
6 ‘FromYouFlowers.com’ Reviews
I spent 70 dollars on flowers and a vase. It never came I had to call them 3 times and ask for a refund. They told me they refunded me and I would get an email. I never received it, or the refund at all. DO NOT BUY FROM THIS COMPANY.
Ordered the tulip vase which was full of tulips and tulips only. Beautiful flowers and plain, simple vase!
What my Mother received for Mother's Day was a standard dollar store vase with a BUNCH of greenery and MAYBE 7 tiny tulips! (My sister said they were VERY small!)
My mother is 81 years old and I don't know how many more special occasions we have left with her. It was very hard not to see her this year and I wanted something really pretty for her.
I WILL NOT ORDER FROM THIS COMPANY AGAIN!!!
I order "You're in My Heart" Premium for $84.99 added balloons. The picture on their website shows about 4 dozen flowers.
What was received was a dozen flowers and the balloons were flat.
This was for my mother-in-laws 80th birthday and we could not celebrate with her.
I am so embarrassed that that she received this.
If I could give them zero stars I would.
Pathetic what is on their website is not what you receive.
This company is a JOKE! I placed an online order on 5/2/2020 for delivery on 5/5/20. Then paid an “Expedited” fee to have the flowers delivered before noon. NO FLOWERS. This is for my 13th Wedding Anniversary. Tried to chat with customer service, agent log’s in and says “How can I help you” after putting a very clear description of the issue. After typing it again, no response from the agent after 10 minutes. I will NEVER do business with this garbage company again. I had to show a picture of the $165 flower arrangement I ordered to the wife that never showed up, so she knows I didn’t forget. Not only do I not have flowers on my Anniversary, I must file a dispute with my CC company!!! Absolutely inexcusable, hope they go bankrupt!
I ordered flowers yesterday and paid the extradited fee of $4.99 to be delivered by noon today, which it was not.
The flowers that arrived late today looked nothing like what I ordered and the arrangement was ugly. Please don't ever do business with this company.
I called mom on Mother's Day and she said she never received my flowers from "fromyouflowers.com" and I am requesting a refund. I even called the company yesterday and they said the flowers with vase was delivered Friday evening. They now say it will be delivered today, it's 3:23pm eastern, serious?