From You Flowers Reviews

From You Flowers states they are the largest privately owned online flower company and will strive to make their customer's experience unforgettable.
How Does FromYouFlowers.com Work?
Like any other online retailer, customers simply need to go to their website to search through their available products and choose the ones which are most relevant for your needs.
From You Flowers arrange their products into categories including Birthday, Occasions, Get Well, Sympathy, Flowers, Plants, Gift Baskets, Same Day Delivery, and more.
Reputation
Unfortunately FromYouFlowers.com has a variety of unhappy customer reviews for their website. The complaints generally have to do with issues of delivery not being on time, though there are other complaints of orders not being fulfilled to instructions.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 800-838-8853, by email at [email protected], or by traditional mail at 143 Mill Rock Road East, Old Saybrook, CT 06475.
Cost & Price Plans
FromYouFlowers.com.com has a wide range of products that you can choose from, so their prices have a wide range as well. Products are categorized in price ranges from under $40 to over $60, depending on what you order.
Customers should always keep in mind that these prices do not include choices for personalization, like vase choices or gift wrap, as well as your personal instructions for delivery.
Refund Policy
FromYouFlowers.com.com does not really have a Refund Policy, but they do offer a guarantee to their customers. This guarantee promises that if you are not satisfied with our service for any reason feel free to contact us.
Depending on the issue you are having, customers can choose to either have their money refunded or a new product redelivered. Customer Service is available to help 24 hours a day.
Competitors and Alternatives?
There are many other online services available that specialize in providing their customers with flowers and sometimes live plants as well, including ProFlowers.com and many more.
If you have any experience with From You Flowers or their products, please leave your reviews below.
From You Flowers Customer Reviews
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They don't deliver when they say they are going to and they don't respond.
I ordered flowers to be delivered to my daughter in the hospital. I paid extra to have them delivered within 4 hours. I got an email saying it had been delayed and they would refund me the extra charge. Now it has been all day and I get another email saying the flowers won't be delivered until tomorrow. I needed them to be delivered today! I am getting no response from the company to tell me if they really will be delivered tomorrow or not. At this point they have ruined what should have been something to help my daughter have a brighter day when she is facing serious issues.
I will never use this company again.
Don’t Bother!!!
Do Not Order from Here!!!
I ordered two sets of flowers for my coworker. One for her and one for a funeral service.
The flowers she'd received did not look anything like the picture I ordered! No order was just plain white flowers, no color.
The second order was the funeral service of my coworker. Even paid for the expedited service. And guess what?!! The flowers never arrived to the service!!!! I called customer service, and I'll they wanted to do an investigation! I would have an answer within 48 hours! Seriously!!! The funeral is OVER and they want to investigate! How unprofessional and inconsiderate! What kind of third party shops do they work with where they cannot expedite the order, especially for a funeral.
Never again, will I use them again. Very disappointed!
Unhappy with the sympathy bouquet - it needed a sympathy bouqet.
I unfortunately faced this today. Except we didn’t get our order at all. First they said they delivered them 5 days early to a memorial service for my DAUGHTER. They promised to redeliver on the correct day and they never showed. Even delaying the services because I was on the phone with their “customer service” line on hold for 20 minutes and they never came back. It was awful. They only wanted to refund half or less than half. It was like talking to someone on a script who couldn’t give a sh—. Supposedly the money will be back on the card in 1-3 days. They were from her 96 year old grandmother. She was heartbroken
False Advertisement
FAILED TO DELIVER
Failed to deliver! Missed a very special occasion,
Also failed to deliver the next day. No communications about failed delivery's till I inquired
Flowers broken and dead
Husband ordered surprise flowers for me. They look like the dead discounted flowers you can buy at Kroger for $5.00. I have never been so unsatisfied with flowers before.. They were zip-tied together in a dry box. Most were broken and already wilted.
Absolutely NOT what I ordered
Disgusted!
Don't use them. Dead flowers
BUYER BEWARE!!!
FROMYOUFLOWERS/SCAM ARTISTS!!!
Flowers not fresh. Terrible customer service.
My experience with this company was terrible. I should have read the reviews prior to placing an order. I sent my daughter and my wife bouquets for Mothers Day and both were sad, dried out, did not open or bloom. I called customer svc. and was offered a 20% refund. I asked that they send new flowers, or issue me a refund but repeatedly they refused. I demanded it and the rep. finally relented and issued a refund for 1 bouquet. Do not use this company! There are others that value you as a customer with real customer service which I will stick with going forward.
Wilted, drooping roses
Received a dozen roses as a Mothers Day gift. Within a a couple of hours they were wilted and drooping. I did not want to make the sender feel bad so I tried to contact the company myself. First through an online chat and they gave me an email link. After providing photos and information they asked for they told me they could not help me. Very poor customer service.
Unsightly flowers
Flowers that were delivered looked nothing like what was ordered
The flowers that were delivered, were not even close to what was shown on the website. I ordered flowers to surprise my wife for our 40th Anniversary. I was embarrassed when the flowers arrived, and I could tell my wife was not impressed.
I emailed Fromyouflowers and they never replied. What a scam. Show impressive flowers on your website and then contact some local florist and have them deliver a cheap and much smaller bouquet..
NOT HAPPY AT ALL
"I ordered flowers for my daughter's birthday from this company, but was extremely disappointed with the end result.
Despite paying extra for early delivery, the flowers arrived late and were nothing like the ones I had ordered. I was ashamed when I saw them, as they were small, lacked any decoration, and were simply ugly.
I paid extra for decoration, but it was not present at all. Overall, this was a terrible experience and I would not recommend this company to anyone looking for quality flowers."
Do Not Buy Flowers From This Company!!!!
The Best advice I can give you about dealing with this company, "don't waste your money"!!! I ordered an arrangement for my wife for Valentine's Day, paid extra for the "premium" upgrade, total spent, $85.07, 3 days after receiving the order, the roses are literally falling apart!!!!, the whole thing went in the trash!!!!
Order was never delivered
Order was never delivered, however they claim it was. Will not provide proof of delivery and refuse to offer refund.
Keep saying "thank you for ordering, your order was delivered to the address". Which is a LIE, never got delivered. Either this company is a scam or the service provider is corrupt and lying about making deliveries.
Date of experience: February 14, 2023
flowers not like whats shown on website
flowers delivered were nothing like the picture of flowers I ordered - and flowers arrived late - website showing status of where flowers are is a joke - never moves - doesn't even show delivered. I was very disappointed and embarrassed by what was sent. How can USA today say they are the best online ordering??