From You Flowers Reviews

The flowers that were delivered, were not even close to what was shown on the website. I ordered flowers to surprise my wife for our 40th Anniversary. I was embarrassed when the flowers arrived, and I could tell my wife was not impressed.

I emailed Fromyouflowers and they never replied. What a scam. Show impressive flowers on your website and then contact some local florist and have them deliver a cheap and much smaller bouquet..

"I ordered flowers for my daughter's birthday from this company, but was extremely disappointed with the end result.

Despite paying extra for early delivery, the flowers arrived late and were nothing like the ones I had ordered. I was ashamed when I saw them, as they were small, lacked any decoration, and were simply ugly.

I paid extra for decoration, but it was not present at all. Overall, this was a terrible experience and I would not recommend this company to anyone looking for quality flowers."

The Best advice I can give you about dealing with this company, "don't waste your money"!!! I ordered an arrangement for my wife for Valentine's Day, paid extra for the "premium" upgrade, total spent, $85.07, 3 days after receiving the order, the roses are literally falling apart!!!!, the whole thing went in the trash!!!!

Order was never delivered, however they claim it was. Will not provide proof of delivery and refuse to offer refund.

Keep saying "thank you for ordering, your order was delivered to the address". Which is a LIE, never got delivered. Either this company is a scam or the service provider is corrupt and lying about making deliveries.

Date of experience: February 14, 2023

flowers delivered were nothing like the picture of flowers I ordered - and flowers arrived late - website showing status of where flowers are is a joke - never moves - doesn't even show delivered. I was very disappointed and embarrassed by what was sent. How can USA today say they are the best online ordering??

My bf ordered a valentines day arrangement that cost him almost $100. Per tracking on the website it said delivered, but i never received anything! customer service is in another country and get quite nasty because you can't understand them and have you on the phone for 30 or more minutes with no resolution. I'm hoping they will do the right thing and refund him his money. But from reading these reviews I don't think they will. Terrible company! they shouldn't be in business.

Never delivered.

Fake company.

Scam. Not a working phone number.

Claims location of NY and CT.

Email contact only and they don’t deliver on their services. Paid for expedited same day delivery. Didn’t deliver same or the next day. Had to cancel my order and ask for a full refund. Will never recommend them or do business with them again!

I placed an order on Monday for a funeral spray to be delivered on Friday by 4pm. I received an email at 3:10 pm on the day of the funeral to get an email stating they could not find a florist. If I had at least a day, I could have contacted a reputable and dependable florist. I immediately called customer service and of course it's outsourced to another Country. She tells me she'll give me 30% off and deliver a funeral spray to the recipients home the next day. That's the dumbest mess I've ever heard!!! I hung up, called back and got the same suggestion. I requested a full refund with email confirmation. DO NOT USE THIS COMPANY.

If I could give a zero rating I would. I ordered flowers on 12/29/22for delivery of an arrangement on 12/30/22 (remember they actually advertise same day delivery!) The arrangement was for a birthday.

On 12/31, the flowers still weren't delivered. A phone call to company got me "we will deliver as soon as possible. " I then asked for delivery on 12/31 as they were already a day late. An email then came saying they were unable to deliver until 1-3-23. Now on1-3-23, I received an email stating flowers will be delivered tomorrow. Reason stated by customer service representative was that they could not find a florist to deliver. Discounts were offered for the inconvenience which i initially accepted.

Today I asked for a full refund and cancellation of the order. I will never order from this company again. Wish I had read these reviews prior to ordering.

If i could leave a zero star review I would!

I ordered flowers to be delivered to my niece after she had her baby. The flowers were to be delivered the next day at the hospital.

The flowers were not delivered the next day or the following day. It's been 5 days and the flowers have not been delivered!

How is this company still in business??

I've had multiple emails from "From You Flowers", apologizing claiming "Tomorrow" they will deliver the flowers. Well tomorrow still hasn't arrived.

First they offered a discount for the next day delivery price. Then they offered an upgrade on my bouquet, then they offered another 10% discount.

I replied to one of 6 emails they had sent telling them it was the worst flower delivery experience of my life and they offered a 50% refund.

What has to be done to put this company out of business?

We were the recipients of a FromYouFlowers order, which was placed by a relative in Germany. We didn't have his order number, but there were two reference numbers on the box, as well as a UPS tracking number, The package was shipped from Illinois on 12/22/2022, Thursday, and it arrived here in Michigan on 12/27/2022.

The package was left on the driveway, with no notification of delivery, despite the fact that we have a doorbell and our phone number is on the delivery label. When discovered and opened last night, the package contained a dozen red roses. The buds were hard, mummified, dry and dark. The stems were bent at 45 degree angles, as if broken. The flowers appeared to be dead from a combination of freezing and dehydration.

When I called to report the problem, the telephone agent gave me a lot of trouble, and was reluctant to do anything because I was not the ordering customer. I explained that he is in Germany, and it is difficult for him to trace a problem here in the USA. The agent insisted that she could only deal with the ordering party. After considerable push-back and my statement that I did not think much of the 100% Satisfaction Guarantee, she reluctantly agreed to replace the defective product, There was a lot of hassle involved in rectifying the problem, and it was not a customer-friendly experience.

Shoddy service and late delivery, ad come-ons, and overly expensive. They don't allow you to contact the local florist about problems. I do NOT recommend this service. Call your local florist - not this scan!

They don't know that teachers work until 2:30 pm in elementary schools. And they take the orders to them after 3pm, when they have already left the school. Apparently they do it so that we pay extra for taking it early.

I ordered a Christmassy arrangement for my mother's birthday. The shipping and handling hiked the price up from $51.99 to $74.41. The actual arrangement was extremely short on flowers, short on ornaments, had no bow and was not even symmetrical. It looked nothing like the picture on their website. A second grader could have done better. After registering my complaint on the company chatline multiple times to supervisors, there has been no resolution for 10 days. They continuously apologize, but do nothing about the problem. An email from them actually stated that a replacement arrangement had been delivered to my mother, but this was a complete falsehood. I doubt the legitimacy of this company. One employee on the chatline stated that my mother needed to return the arrangement to get a new one. I asked for the name of the florist so she could return it and the company refused to divulge that information. This was an embarrassing gift that cost me lots of hard-earned money.

I was conned. I placed an order for a sympathy arrangement to be delivered to the funeral home for my best friend's child's wake. The arrangement I ordered was beautifully portrayed on the website but the arrangement that arrived was nothing like it was advertised. When I contacted fromyouflowers, they said their website states substitutions might be made depending on the season so that releases them from all responsibility when the substituted flowers are not near as equivalent as they should have been.

Customer service fail!

Never again!

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Want to share my experience in hopes that people will see and not trust this company with their business!

On 10/6/22 I ordered “How Sweet It Is" bouquet from fromyouflowers.com in the "Premium" size which is the largest size offered. The regular price is $59.99 plus shipping and taxes. The picture of this bouquet on the website shows 7 large roses and 17 small roses in the bouquet.

The bouquet received had about 3 big roses and 3 small roses and was filled with filler leaves, Lillies and carnations. Colors, flower types, and quantity were not even the same or close. I understand substitutions are allowed but this was just unreasonably different and smaller/lower in quality.

Upon seeing the flowers, I called customer service to complain and ask for a refund. They granted my request. However, they did not mention needing to return the flowers. Now the person I sent the flowers to just called me and told me the florist came to their house and took back the flowers.

They did not tell me this would happen when I talked to customer service. This is the worst and most unprofessional service I have experienced. This is not a company I would trust with sending anyone you know a gift.

Worst place ever for ordering flowers. They send you an email at the end of the day and say your flowers were delayed because they can't find a florist. They ruined my Mom's 95th birthday. They attempted 3 more times and never got it right.....they are a joke.

DO NOT USE THIS COMPANY

CH

DO NOT ORDER FROM THIS COMPANY!!!!!!!

I wish I could give negative stars! -5

I ordered items for my husbands birthday for same day delivery at 9:30 in the morning and at 4pm I received an email saying they could not deliver until the next day. Well the next day still nothing delivered!! This was a Saturday and I emailed saying I wanted to be refunded and of course it will take 1-3 days and I still do not have my refund!! Worst customer service ever!!!!

never buy flowers For this company they steal your money first they make you believe that the same day arrives and when you call they hang up the phone.

what they send you is a bouquet as if the person had passed through a supermarket and they buy it from there, they put it in a vase and they put a plastic wrap on it and that is all the decoration you have some flowers maybe $15.99 dollars and I bought an arrangement of $80 dollars. they are thieves never buy from this company. Fromyourflowers.com