FromYouFlowers Customer Reviews
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They stolen your money Rating 0
never buy flowers For this company they steal your money first they make you believe that the same day arrives and when you call they hang up the phone.
what they send you is a bouquet as if the person had passed through a supermarket and they buy it from there, they put it in a vase and they put a plastic wrap on it and that is all the decoration you have some flowers maybe $15.99 dollars and I bought an arrangement of $80 dollars. they are thieves never buy from this company. Fromyourflowers.com
I placed an order two weeks before i needed to have it delivered for my wife’s big 40th birthday on 22nd.
On the 22nd I worked from home so I can make sure I received those flowers and give it to her that night. That afternoon nothing. i reached out to fromyouflowers via online chat and they apologized saying that they can’t make it with the flowers, and they are sorry etc and will upgrade the flowers n guarantee it will get to me the next day priority delivery.
I was not happy but will be busy taking my wife out to dinner etc so if it gets here the next day in the morning or early afternoon that will be fine… on the 23rd again i try to work from home just in case they try to deliver. By 1:00 pm nothing (deadline is 6:00 pm set by their company) at this point i reached out to them again online chat and again they said it will be delivered today because now it is out for delivery.
ok no problem as long it gets to me early afternoon before my wife gets home than that is still fine. Now it is 5:30pm still no flowers ,so i once again reached out to them via online chat and once again was told it is out for delivery. I asked them 1) i was told yesterday this will be priority delivery today why is it so late… (no answer) 2) i asked them deadline for delivery is set by your company at 6:00 pm and now it is 5:40 what guarantees do i have it will be here in the next 20 mins?
At first no answer so i pushed and now the agent said I have seen delivery arrived between 7-730. (not impressed or believe them as this seems to be just another empty promises, the boy who cried wolf). I did wait till 8pm and nothing…
Now it is the next day on the 24th at 10:10 am still NO FLOWERS. side note the 3rd online chat when i spoke with the agent he/she told me to call an 800# which is their automated 800# that you can’t get anyone to talk to other than bot. as i’ve already done so n entering my order number into their automatic system and only gotten a reply “can not locate your order.”
I told the chat agent to call their 800# n he/she said “I am not authorized to call that number.” WHAT??? you are not authorized to call your company’s 800#??? WHAT KIND OF JOKE IS THIS!!!!!!!
After messaging them on their Facebook page and posting what happened on yelp (which now they must have deleted or hide my yelp post as i can not see it anymore). They told me their supervisor will call me. i told them not to call me as i do not want to talk to them. if they have anything to say they can email me as i want it in writing. the next day on the 24th i got a missed call from their 800# with no voice mail. If your supervisor really wanted to talk to me than leave a voicemail!
They did issue a refund in the early afternoon on the 24th, but said will take a few days to clear. we will see if that will process or just another empty promises just Like their deliveries.
I wished I can post neg stars.... I order bday flowers for my wife, and just in case something goes wrong I order it one day ahead because early is better than late... Yep the day of delivery NOTHING... so I did their live chat that part worked and they said sorry and we will do an upgrade and express delivery the next day which is ok since I order it one day early... Now the DAY OF... NOTHING!!!!
by 3 I chat with them to see what is going on.. the agent told me it will be there... for sure don't worry... ya stupid enough I believe them... by 5:40 NOTHING!!!! I chat with them again and they said it is out for delivery and not to worry... with a 20 min deadline... now it is 6:20 and you guess correctly NOTHING!!!!!
this company is a scam there is no way a real company would do business like this... I have ordered flowers online with a lot of different companies and all were delivered ONTIME but this crappy place.... the last chat I had the agent told me to call their 800 number to check on status...
are you kidding me... btw I did call and NOTHING in fact their stupid system said "We Can Not Locate Your ORDER!!!" WHAT THE HELL!!!!!!!
HORRIBLE. LIARS. Guaranteed they would deliver and lied to me all day every time I contacted customer service. They kept telling me the flowers would be delivered and they never were. And after they ruined everything, they didn't even try to correct the situation or make any offer of compensation. Just despicable. I can't wait to see karma nail them.
Do NOT buy from them
Do not order unless you want no flowers delivered
Don't be the dummy that I was
Don't do it. It's tempting and it looks trustworthy.. beautifully done website.
I ordered "same day flowers" to two separate addresses at about 1030 a.m. on the same day. I paid to expedite one of them. (The occasion was to uplift a family in the one year anniversary of a son's death).
At 4 in the afternoon, I get an email apologizing for non delivery ON ONE OF THEM.
It's now two days after ordering and I get no follow up on the other delivery so I called the recipient and find they haven't received the flowers!
I emailed Flowers for You and get a quick return response with apology that they were unable to make the delivery. On this order, they responded that they weren't able to get the flowers delivered and that the flowers would be delivered on the 27th. THEY WEREN'T.
So..if you don't care if the flowers are delivered on time...or at all.....go ahead and order.
I will say that the follow up customer service is kind and really make you feel like this is an unexpected mistake. After two botched orders on the same day... I am now believing that this is just how they do business.
Think about it...you send flowers...you don't hear from recipient so you think they're just too busy or upset and you don't want to appear rude so you don't say anything then you discover that your heartfelt words on the condolence note and your beautiful flowers NEVER made it.
Just don't do it. DON'T BE ONE MORE DUMMY. I CAN GUARANTEE YOU'LL BE DISAPPOINTED ...however I'll upgrade my apology and be doubly sorry for your inconvenience.
Hidden Costs At Checkout!
Haven't experienced a bad delivery, but there is still time. I was pissed about the check out cost. Advertised as 35 dollars went all the way up to 72 dollars, after they added all the B.S. fee's to the cost. BUYER BEWARE!!!! Total price scamming! They need to be reported.! In fact I may make a call to have the website shut down and investigated!
Does not match the picture on website
I ordered a beautiful bouquet of sunny tulips yellow and purple online from their website, my mom received it on time, 4 days later my mom told me the flowers never opened, I sent an email and pictures, their response was positive they apologized and told me they were sending a new bouquet, I told them that I would like to change the flowers which they refused, however what really got me is that instead of fixing the issue immediately they took one month to tell me that the flowers I requested were out of stock and if I wish to change, after one month later of my mother birthday she received her new flowers, horrible experience.
Order Local if you do not want dead flowers
Flowers Never Showed
Do Not Buy!! Ordered flowers on Tuesday for a Saturday funeral - flowers to be delivered by 11:30. Got dressed and ready by 7:00 a.m. as not to miss delivery.
No Flowers ever arrived. Called at 10:30 and was told flowers would arrive at 5:00 which was totally unacceptable. Flowers rescheduled for noon. Called again at Noon, then told there was no order despite having a confirmation number.
At a time of deep sorrow, who should have added anguish of no flowers at the services. Email stating "sorry for the inconvenience" just does not compensate for the migraine of that morning. Company deserves a minus 10.
Opening night wilted... like the flowers could have been, if they ever came in the first place :'(
If I could give zero stars I would. That seems to be a common review for this company. I spent 72$ on an arrangement that never arrived, even though I got a confirmation email saying it did!
It was a surprise for a friend on their debut night for a play (across the country so I couldn't be there), and I was so sad it never came!! I hope this keeps someone from wasting their money, and hopes, on fromyouflowers.com.
Please do not ever order from this company they are terrible. I ordered for my granddaughter 8:30 in the morning I paid extra to have the flowers delivered in four hours they never came till 6:20. And they forgot the teddy bear and it was a little skimpy basket of flowers not even the same kind I ordered. THIS IS HORRIBlE
Terrible experience with this company
What Could Be Worse?!
Failure to deliver graduation flowers...May 20,21 or 23/2022!!!! And no response! Enough said!!! Had to go through paypal to get refund.
This place is doing fraudulent business. I ordered roses and received carnations. They told me there was nothing they could do about it, gave me a 30% reduction in cost which doesn’t even compare to what the price difference would have been.
They’re taking advantage of local businesses and ruining their reputation. They put on fake reviews on their website to make you think that they are legitimate. This place should be shut down.
Dried out flowers are their specialty
Dried out flowers are their specialty
Scam don’t waste your money
Ordered flowers for my Mom for Mother’s Day and A week after they were suppose to arrive still no flowers. Contacted customer service and they could see the order was placed and received but never confirmed by the floral shop in my mom's town. They said they would contact the shop and get back to me. I feel as though they scammed me out of money because no product was ever delivered and no resolution was given either.