FromYouFlowers Customer Reviews
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These guys are scam artists. My mom died and I ordered arrangements for siblings and the nurse. What showed up was the equivalent of bud vases, when I ordered expensive displays. The differences between what was pictured and what we received was huge. This was not only embarrassing, but forced me to stop everything and try to secure a refund for hundreds of dollars of flowers. Frankly, they should be charged with fraud.
Everything went smoothly - No problems
False advertising on next day
If I could give no stars, that would be too many. Processed an order on a Friday and paid extra fees to be delivered the next day, Saturday and nothing. Called and they said would be delivered Monday.
Not what they advertise and I certainly don't want a $10 credit for next purchase because they will NEVER be a next time. Company is a rip off and certainly not able to fulfill.
Not going to get the Vase/Flowers you order
Horrible Customer Service
Do not use this company. Flowers did not show up on time so I contacted them and they just stated contact the shipping company. Didn't care a bit.
Go Local - or keep scrolling
I wish I had seen these reviews before I ordered flowers yesterday; I have learned an important lesson!
I ordered a 'Christmas Tree' arrangement for my co-workers, after a tough Covid work year. I chose the 'deluxe' arrangement, which was supposed to be a mixture of red roses, baby's breath, silver ornaments and ribbons, all shaped into a beautiful Christmas tree.
What I received was a lump of red carnations - with no baby's breath and two silver dollar store ornaments. It was - at best - 8 inches tall and a round lump that didn't remotely resemble a Christmas tree. I would be embarrassed to send this to ONE person, let alone a group. I work in an assisted living facility and, instead of bringing the arrangement to the office, as specified - it was left on the doorstep of a 92 year old resident.
Personally, I think it was on purpose since they could outrun a senior rather than present this atrocious embarrassment to people who could question them. I ordered this arrangement 2 years ago from a local florist and it was lovely.
So, really, shame on me for taking the easy, on-line ordering route instead of going through a local florist. They say you get what you pay for - This $75 arrangement would sell for (MAYBE) $20 in the grocery store. Please, do yourselves a favor. Go local. This is terrible. (I am not even leaving it here in the office. It's a joke).
Criminals- Cal florist direct!
Ordered the delux for $85, delivery person sent a text of the arrangement delivered and it wasn't worth $20 at the grocery store! I called and read them the riot act - offered 20%, and a coupon. Told them no.
Offered me 30%. I said completely unacceptable I want a full refund! Told them it was fraud and criminal! They put in a supervisor and Bam! Full refund! I am embarrassed of what they sent. BTW - flowers came from Safeway!
Delivery person finally told me where it was made! This company wouldn't divulge what company made the arrangement. Call florist direct! No bad on Safeway - they probably only receive a fraction of what is paid! The only good thing they did was finally refund me.
Unauthorized Charge To Card
Do not order flowers from FromYouFlowers.com
What you order is not what your recipients receive. I ordered 10 Premium Christmas Spirit Bouquets in December 2020. Only one received was like the premium picture on the website and one was never received. The rest of the bouquets were much smaller than the pictured image on their website and did not look like the image either. They contained different flowers - not what I ordered.
The company doesn't care about the customer. After many emails and communications, I finally received credit for the flowers not received. A minor adjustment was made for the other flowers. Out of frustration and having wasted over 10 hours fighting with this company, I decided to let it go but tell the world not to order flowers from FromYouFlowers.com. I hope to save you time and money.
Failed to deliver
With Covid hurting us financially we have become almost homeless. But an Anniversary is special so i made the sacrifice to get flowers. Bad idea to not go myself. They never showed up at all. They would not immediately give a refund until "investigated" so I could buy others.
Basically it ruined the needed surprise my wife needed for our anniversary. More disappointing than I can express. Would never recommend. Customs service is sub par.
Service Sucks and CS lies.
NEVER USE THEM - IT'S A SCAM
Never delivered. Beware.
Never Delivered and terrible service
POOR, POOR MATCH
Ordered the tulip vase which was full of tulips and tulips only. Beautiful flowers and plain, simple vase!
What my Mother received for Mother's Day was a standard dollar store vase with a BUNCH of greenery and MAYBE 7 tiny tulips! (My sister said they were VERY small!)
My mother is 81 years old and I don't know how many more special occasions we have left with her. It was very hard not to see her this year and I wanted something really pretty for her.
I WILL NOT ORDER FROM THIS COMPANY AGAIN!!!
I order "You're in My Heart" Premium for $84.99 added balloons. The picture on their website shows about 4 dozen flowers.
What was received was a dozen flowers and the balloons were flat.
This was for my mother-in-laws 80th birthday and we could not celebrate with her.
I am so embarrassed that that she received this.
If I could give them zero stars I would.
Pathetic what is on their website is not what you receive.
I ordered flowers yesterday and paid the extradited fee of $4.99 to be delivered by noon today, which it was not.
The flowers that arrived late today looked nothing like what I ordered and the arrangement was ugly. Please don't ever do business with this company.