Fitnus Smartwatch Reviews

Fitnus Smartwatch
( 81 reviews )
Website: Fitnus.com

Fitnus Smartwatch Customer Reviews

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Not Accurate
December 20, 2022

After 2 months totally stopped working. Also the sleep tracker and the heart monitor were useless as the info was not accurate. Waste of money...

Beware
December 5, 2022

Did not work and packaging looked like it had been returned. Gee, if it doesn’t work, why lose another customer by resending failed unit(s)?

I bought three—one for me and two gifts—all are going back as reliability is an issue.

The kicker? Fitnus return policy requires the customer to contact the company within seven days of receipt AND to pay shipping, so they obviously don’t stand behind their product.

Needless to say, I am not impressed with this company.

Not worth the headaches
December 5, 2022
The instructions that came with the watch were not much use! Had to have a tech pair the watch as there was NO instructions. Did not use for several days and now I have to hunt on the internet to find out how to turn back on. I am a senior citizen and and I just bought something for $50 that I cannot use. I would not recommend buying this watch.

Does not count steps properly.
December 1, 2022

Does not count steps properly. I called customer service 4 times they were useless. They promised to send a new watch but never did. This has been going on for months and still no watch.

NOT A WATCH
November 25, 2022
My Fitnus Smartwatch is not smart. Runs 5 minutes behind and did not change with the time-change. Asked for help and advice and the suggestions did not work!

VERY DISAPPOINTED
November 22, 2022
Wish I didn't have to put any stars it would be ZERO. I ordered 2 watches weeks ago and I still haven't received. and them when I call Customer service the give me the run around. and trk.# was created yet USPS still hasn't received the package 12 days later??? Now they are telling me that they can't find my order. Total BS this isn't what Seniors need to be dealing with. I can't believe after reading the other reviews that I fell for this. Never will I deal with Fitnus again ever..

Can’t read in daylight
November 20, 2022
Impossible to read in daylight. Ads show people reading in daylight. Can’t do. Customer service doesn’t respond to questions about making display brighter.

Many missing features
November 20, 2022
Complete waste of money. I ordered four, one for me and three for Christmas presents. I wore it for a week and went through all the settings. Many of the features were missing and the pulse meter didn’t work properly. It stayed the same no matter what I was doing. A asked customer service about the missing features they advertised and they had no answer, just told me to return them if I didn’t like the watch. I returned all of them. I do not recommend this product.

Accuracy
November 17, 2022

I am disappointed in the fitnus watch! It doesn't do what they say it will and when it does it is not accurate. My husband has a heart condition... this watch could cost him his life.

Do not buy this. Besides being inaccurate, the customer service is non-existent.
November 11, 2022
The watch is inaccurate for blood pressure and steps and sleep. I have requested a refund over a month ago. Have sent over a dozen e-mails....there is no number to call....without any help. Was told that a refund was credited to an account that I do not have. I will continue to send a daily e-mail in the hopes that someone will reply. Gave it one star because I had to fill in something.

Look for something that works
November 10, 2022

First, this thing wouldn't connect to the app on my phone, saying "turn on Bluetooth" when Bluetooth was already on and connected to other devices. Then somehow, it finally connected. I highly suspect the heart rate and BP readings. I wouldn't trust it one little bit. I wore it for a month till it DIED yesterday. I thought perhaps the battery needed charging so I charged it. NOTHING!!! It is dead. SAVE YOUR MONEY!

Don’t expect this company to help once you’ve paid!
November 7, 2022
I purchased 2 watches. I kept one and gifted the 2nd one. I never asked my friend how her worked because I was embarrassed to ask. My watch broke after a couple months. I called and got shunned. I am guilty of waiting to contact them again because of my call that left me really surprised at their response. When I mustered the courage to contact them, this time via email I got the same embarrassment.

Assistance
October 31, 2022
I need some assistance and no matter which site I click on, the red warning page comes up and says not to click on it as it is a dangerous site. What is that about? How can I get some assistance?

Not what it is advertised to be. Not for seniors in any way
October 29, 2022

First, the Firm's arrives in a small box, with the bands separate from the watch, which you have to attach. The instructions are in the box, but they are printed very small, and impossible to read .

Secondly, the watch is severely inaccurate. Blood pressure and pulse readings are. WAY off. Additionally, the date, time have been impossible to change. The face of the watch is very small. This watch was advertised foe seniors, but not appropriate for seniors. I will try to return it.

It is a scam!
October 13, 2022
It is a scam! Please stay away from this company and product. The watch is useless. Can't see in daylight. Its measure are all arbitrary. What is worse the sales people rip you off. They charge extra 24.00 dollars for useless spare bands. I bought 2 watches and both costed me about $105. What a rip off. When I called to complain, the response was shameful. They merely said you bought it you keep it! Hopefully I will be the last person they cheat. Just stay away!!

ViannaHeath October 26, 2022

Doesn't sound good. I got it

ViannaHeath October 26, 2022

I'm so disappointed.

Is not helpful for older adults.
October 12, 2022
Don’t waste your money. Very inaccurate blood pressure readings when compared to professional machines.. Not even close, this thing will tell you that you are in great shape as far as blood pressure and be off by 30 points! Junk!

So far so good
October 8, 2022

Reviewing for my husband. He received this watch About a week ago, and found it fairly easy to set up and finds that it is keeping good track of his activity and his vitals. Hopefully it will continue to do so. I will update periodically.

I like this better than my Apple Watch
October 4, 2022

I purchased this as an alternate to my Apple Watch. I like this one better. I just came from the Dr and the BP was spot on, the heart-rate was a little low from reading to touch. I am pleased with it and have to wonder about the negative reviews here.

ViannaHeath October 26, 2022

Do you still like it? (10/25/22) Is it still working? I've had it less than a month & it's DEAD!!

This is a scam on canceling orders
October 3, 2022

Less than a one star! I order the fitnus E watch as a mistake..3 hours after ordering I contacted Fitnus and cancelled my order. The representative wanted to know why..after 5-6 emails back and forth stating each time to cancel my order. Then the representative says it is to late they had already processed my order

I informed them I had 24 hours to cancel and I was contacting my credit card and going to refuse the package.

I received the pkg 3 days later. Sent email telling them I canceled and was returning watch. Representative informed I had to pay for return shipping. I sent an email back stating no I canceled and the pkg was being refused.

For a company that supposed to be for seniors they are a scam.

This watch is not worth buying
September 27, 2022
The Fitnus Watch is garbage. It is hard to set up and half of what is advertised isn't even on it.