Firstleaf Wine Club Reviews

Firstleaf Wine Club
( 76 reviews )

Firstleaf Wine Club Customer Reviews

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I don't want white wine but they keep on sending it.
October 20, 2017
I asked several months ago for them to send me only red wine, no rose, no white. I threatened to quit if they send me any. Guess what? They keep sending me white wine. Today I decided to quit the Wine Club, not so easy to do that. I will have to instruct my bank not to pay and if I get any more shipments I will refuse them.

Baxter
October 4, 2017
I have not have any of the experiences mentioned above. I've been a member for a year and decided to go for another year. Of all the wines, I may have not cared for 2 or 3. The vast majority I have liked. You can get a refund for wines that are unsatisfactory. I have also had free shipping. I like the fact that you can rate the wines and they customize future boxes. You can see in advance what they plan to ship and you can swap bottles out. I think it is kind of fun to try out different wines.

Great Customer Service
September 25, 2017

I'm on my 3 month with the club and everything has been amazing so far! I really enjoyed my first box of wine. I've rated my wines and they've continued sending me wines that I like.

Quite confused about the poor reviews on this site. The customer service has been excellent. I had an issue with shipping for my intro order and they responded very quickly and fixed it.

Very happy with Firstleaf!

Terrible options for shipping
September 19, 2017
I wanted to like this club but their delivery sucks. They state that they let you choose your delivery date. UPS then changes the delivery date. The is very limited options available once the shipment is in process. I work from home Tuesdays and Wednesdays so I scheduled the delivery for Tuesday thinking that would give me an extra day if something happens. I got the confirmation the delivery as scheduled. On that Tuesday, I track the package only to find out the delivery is now for Thursday. I have UPS Mychoice so I tried to change the delivery to be held at UPS. They only offered a pick from a facility 30 miles from my home. I can pay additional money for other options or I can have all of my UPS deliveries diverted. I have some large items scheduled for delivery so this is not an option. Firstleaf did offer to give me a year of free shipping but this doesn't solve their shipment issues. Try Winc. They use FedEx which is highly flexible and, if you order 4 or more bottles, the shipping is always free.

First Leaf Wine Club
July 2, 2017

I joined First Leaf Wine Club and for $15 + shipping. I was supposed to receive 3 bottles of wine supposedly having a suggested retail price of over $20 each The first bottle I opened (which had a screw on top, no less) was a red blend that was so cloyingly sweet that after two large sips, I dumped the remaining wine down the drain, Oh well, I thought, I'll save the wine remaining in the bottle for cooking. I made mushrooms in a red wine reduction, which ddid not taste right. Down the sink drain with the remaining wine. The other two bottles were at least drinkable to a degree, but not of a quality had in a $15 - $20 bottle of wine.

I tried to cancel the membership, but before I could do so, I received my first 6 bottle shipment for $79 + $10 shipping, bringing the cost to nearly $15 per bottle. In my opinion, Wine of the same quality can be purchased for between $5 - $8 per bottle at Trader Joe's.

I don't know where the ratings of 85 to 90 come from. The "Wine Spectator" certainly rate would not them anywhere near that. In fact I don't think that the "Wine Spectator" would even bother to rate them. Trader Joe's "2 buck Chuck" seems to be a better buy. (At least the mushroom in wine reduction using "2 buck Chuck was a heck of a lot better!}

After some difficulty in communication with First Leaf, I managed to cancel my membership. The club claims that the $20 bottle wine you buy at your wine retail store is only worth $3. I beg to differ with that misleading advertising. If you are a wine drinker, skip First Leaf and buy your wine at Trader Joe's, World Market or local liquor store. for $15 including tax, and you will get bettr wine than any of the 9 bottles I tasted from First Leaf.

John July 27, 2017

I just received my first 3 bottles and--just to be assure it's easy to cancel, tried to do so, and wasn't given the option on their site--even after a person contacted me with the so-called simple steps. Let's see how they handle my attempts to cancel. Will keep you posted.

Tobi September 15, 2017

I was also tempted to order the wine.... I just received an email saying I could now get 3 bottles for $3.

No where on the site, does it state anything about a membership or having to pay $79 plus $10 S&H for a monthly shipment of 6 bottles.

I never completed the order, thinking twice. As the little voice inside my head says...If it sounds too good to be true, It probably is!!

Thank you!

Email received stating payment didn't go through. Bank says otherwise.
May 31, 2017
I received an email stating payment did not go through - bank says otherwise. I have attempted to contact them and their toll free number seems bogus. No salutation (correct number?) and an eternal wait with no rep. answering. I want to dump these people but cannot contact them. This ridiculous.

Incompetent
May 13, 2017

I had actually ordered a full box of a nice Pinot Grigio that I enjoyed. Too bad they shipped the wrong wine and instead sent one that I rated poorly. They admitted the error but couldn't figure out how to correct it.

So I'm stuck with a box of wine I don't like and all they could offer was to send me more of THE SAME WINE.

Incompetent is an apt description. I cancelled my subscription and will try another service.

how do you rate bad
May 12, 2017

trying to get out of firstleaf is hard to do they run around the block

an back again. an you still can find it the e mail address is

www.firstleaf.club/unsubscibe that don't show you any thing on

how to unsubscribe from them

wine tasting experience
April 10, 2017

As with any product one tries, there may be good and not so good. So many wineries now exist, and there are numerous regions and wines that may be what we are seeking.. I will trust the rating unless proven different. The new age will be taken into consideration. Seems some of you customers are seeking Bentleys at Yugo prices.

We just received the package, my concern is do you want the package back?

Gerry G. Magnuson

Scam!
April 9, 2017
I subscribed when I saw their ad in a golf magazine. I decided to subscribe for shipments every 3 months. I received my initial shipment in Feb and expected for receive my second shipment in May. In March (less than 30 days after my initial order) I received an email notification my second box had shipped. I contacted Firstleaf and told them I was not expecting my second box until May. They apologize and asked if I still wanted the second box. Since they already charged my card, I said yes and told them I DID NOT want my third box until June (3 months). Then in April I receive another email notification my third box has shipped. Again I contacted the company and was given some auto response that did not even make sense and did not answer my question "Why am I receiving my their box now?" I tried to get an answer for several days and finally decided to cancel my subscription. I think they are a scam! Do not use this service!

Joyful 1 April 17, 2017

This was not my experience. I contacted the company via e-maii and received a response via e-mail honoring my request to delay shipment to a specific date within 24 hours.

So far so good.

firstleaf.wine review
January 3, 2017
I have called their toll-free telephone number 10 times and ALWAYS received a tape stating that either no one is in the office OR they are experiencing a high call volume. Therefore, they are either extremely inefficient OR it is something else!

Doris April 09, 2017

SCAM!!! Sent my first box ($95) before my sample box arrived. No chance to review or change their selection. I called and emailed to stop the shipment but they ignored me!!!

RIP OFF
November 15, 2016
They talk about the initial shipment being 95 points & worth $45+ per bottle. I found it to be barely O K & value at less than $10 per. Also, they talk reefer trucks until close to destination. Mine was on non reefer truck for over 7 hours @ over 94 F. Then a snotty reply from someone named Michelle when I suggested I don't care if it is across the street that over 7 hours intense heat will destroy wine; even though this wasn't very good anyway. Asked for refund as per their guarantee, didn't get it nor a reply. Don't go near these bandits.

Disregard the previous comments...Firstleaf is well worth a try.
September 11, 2016
The irony of the earlier comments is that the wines being shipped are not only unavailable in stores, but have almost no online or retail information available. While that might point to a problem for people more interested in showing off wine than drinking it, it especially dissolves comments like "these were $6 bottles of wine." - many of the wines shipped over the past few months do appear as winners in wine competitions and at least one is listed as retailing for $55. That isn't to say they all are this way...this month they have included an $11 bottle, so sure...I will pay attention. In terms of quality, not only have I experienced a solid selection of some of the finer wines I have had, and I have traveled the world drinking wine, but friends and family concur that they have been very balanced, mature, complex wines that arrive in great condition. Shipments go out in refridgerated trucks until the final leg of delivery and you can either take what they suggest or swap each and every bottle for a different one via an easy to navigate website, as well as change your preferences entirely. The selections are made based on what you liked (or did not) from each previous shipment. For 6 bottles, you are paying about $15 per bottle, so this is hardly a dangerous investment. Short runs and limited editions mean that finding reviews online can be tricky and often impossible - but then, if you just want the same old liquor store variety, why are you in a wine club anyway.. What you can find are other members reviews and I have yet to find one that denotes disappointment.

Not impressed with this wine
September 1, 2016
This came advertised with my coastal living issue, so I thought it was legit, but and subscribed for the first 3 bottles, none of which were near outstanding. I forgot to cancel and the next 6 and they were equally mediocre. I will be canceling immediately.

Rip Off
August 19, 2016

Complete rip off. All bottles sent were less than 15$ (and total for an order of 6 bottles was over $95). I should have just gone to the grocery store. Plus, I cancelled my membership and was still charged one month later for a shipment of 6 bottles. Don't fall for this one.

Cheap wine
August 6, 2016
I think this is a really good premise, but I canceled after my first shipment. All 3 were literally $6 bottles of wine. All 3 were decent for that price, but I'm not going to pay $79/month for it. I feel very mislead after being told I was receiving a "$45, $35, and $20" bottles of wine. But I guess technically I could sell one for $1 million and call it a $1 million bottle of wine.

Sunny D August 19, 2016

Complete rip off. All bottles sent were less than 15$ (and total for an order of 6 bottles was over $95). I should have just gone to the grocery store. Plus, I cancelled my membership and was still charged one month later for a shipment of 6 bottles. Don't fall for this one.

DragonBow October 20, 2017

Yes, you can generally even get a discount when buying 6 bottles at your local wine specialty store. First Leaf ends up charging $16 a bottle, door to door, for wines I have found for $11. Not worth the subscription.