EcoHeat Heater Reviews

EcoHeat Heater Review: Legit or Scam?
The EcoHeat Heater is a name for a number of portable ceramic space heaters being aggressively marketed through various websites.
The sellers make impressive claims about the unit’s capabilities and benefits, such as that their heater uses 30% less energy than regular heaters.
The EcoHeat Heater is also aggressively promoted by affiliate marketers because the sellers are offering a high commission to promote the product.
How Does the EcoHeat Work?
EcoHeat creators state this portable unit uses innovative PTC Ceramic Technology to heat spaces and allows for rapid heating and efficient distribution, reducing energy costs to customers.
They also claim the unit is small, lightweight, and quiet unlike other portable heaters that emit annoying sounds while heating up, yet still packs a powerful punch while reducing energy consumption.
The specifications state that the its wattage is 650-1200 Watts, which is lower than the wattage of most commercial space heaters.
Perhaps the two most important features are its energy saving function and its auto shut off safety function.
The energy saver is intended to help you save money, while the importance of the safety feature cannot be overstated, as portable space heaters present clear risks and are responsible for many house fires.
At first glance, this product sounds like a dream – it claims to keep your home warm and cozy without an exorbitant energy bill.
Unfortunately, the EcoHeat Heater is likely not a legitimate product, given that it is very difficult to find solid answers regarding the manufacture of the product.
The EcoHeat heater, or a very similar product, is also marketed under the name Top Heat Portable Heater using a nearly identical sales page.
While we cannot recommend this specific product, choosing the right space heater does not have to be difficult if you know the type of heater you're looking for.
Is the EcoHeat Heater Legitimate?
There are currently multiple companies selling identical or very similar products under different names.
The Alpha Heater and Amper Heat are two other examples of this.
The way these companies work is by purchasing these heaters wholesale from overseas sites, then rebranding them in conjunction with slick marketing campaigns.
They hope that people don’t take the time to research these heaters or look for online reviews.
If anyone takes the time to investigate this product you can find the unbranded versions (or something very similar) for sale on Amazon and Alibaba at a fraction of the cost.
( Generic unbranded heater on AliBaba priced much lower )
Further, those units reveal that they are only 350 watt heaters. The average modern space heater operates at 650 watts for a low temperature setting and at 1,500 watts at a high setting.
Therefore it’s safe to assume that the EcoHeat S is greatly underpowered.
Cost and Price Plans
The various EcoHeat S sales pages generally state that a single unit is normally priced at $178, but their 50% off discount brings that price down to $89. The sales pages offer discounts for ordering multiple units.
Additionally, the website promotions continually had pop-ups that offer further discounts (first a 10% discount and then a 15% discount, from what we found) bringing down final price for a single unit further.
Customer Service
It's difficult to get information regarding this company as the product is being sold on a large number of similar websites.
One of the websites, Hyperstech.com list the following contact information:
International: +44 20 3808 9234, available 24h
Brazil: +552135003992, available between 9:00am to 14:00pm, Monday to Friday (Brazil Time, GMT-5)
Email: [email protected]
Physical Address: Novads OU, Valukoja 22 11415 Tallinn Estonia
The return policy states that the company will issue a refund within 90 days of purchase if you are dissatisfied with your heater.
This is a generous return policy, but unfortunately, the lack of information available about the EcoHeat S makes it difficult to verify whether they will honor this policy.
The company has neither a BBB or other commercial profile to help us gather information about their customer service.
Customer Reviews & Complaints
You will find positive customer reviews about the EcoHeat S on their website, but unfortunately, that is the only place you will find them.
With the EcoHeat being the latest product name for this ceramic heater there isn’t much online feedback for this specific company.
However the reviews for the other nearly identical products ( such as the Alpha Heater or the Amper Heater ) have many customer complaints.
Some customers claimed that the units were defective and quit working after several uses. Others had issues with the power plug falling out of the outlets
Most commonly, customers felt that the unit did not provide enough heat to be worth the price.
Competitors and Alternatives
It’s always a safe bet to stick with established brands that have been manufacturing these types of products for years. Low quality heaters are likely to be ineffective and could even pose a danger should they malfunction.
Some of the leading options for ceramic heaters include Lasko and Vornado, both of which make more powerful and longer lasting products than the EcoHeat.
These options are also available from major retailers with proven customer satisfaction records.
The Vornado AVH10 Vortex Heater is one popular option.
This efficient but powerful heater is a New York Times top pick and an Amazon’s choice selection. It has the latest safety & comfort features and is reasonably priced as well.
The Bottom Line
Heating costs account for nearly a third of annual energy bills in the U.S. This means that, on average, American households spend over $800.00 to heat their homes every year.
This makes it understandable why the idea of an energy saving household heater would be so appealing.
However, information about the the EcoHeat S heater is hard to come by, which makes it impossible for us to recommend. We suggest skipping this purchase and finding another way to stay warm this winter.
If you have any experience with the EcoHeat S heater, please leave your reviews below.
See Also: How to Choose the Right Type of Space Heater
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EcoHeat Heater Customer Reviews
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Customer service does not exist
Blows up in Australia
Heater Scam
Scam! Beware! Terrible Product And Company!
Does not heat room faster than a £12 heater from argos. I ordered 2, 1 of the 2 arrived faulty and wont even power on. I was asked to return it at my expense of over £35 to hongkong when the product cost £47. Total loss of money, bad product, terrible customer service.
Beware of this scam!
scam
Why is this product not yet deleted!
Warming up the room within a few seconds? What a scam. Misleading, no more. No wood burner, no gas oven, no central heating no ceramic stove ore whatever you name it can heat a room within a few seconds. Most likely central heating will do this the quickest way but it takes time. I do not understand that Consumers Association still allows this scam to happen.
WvK. 17 ears salesman wood burners and gas stoves.
Always read reviews before purchasing
Had 2 bought and there was a problem with payment. I am still getting emails to say they have held them in my basket at the original price even though the special offer ended that night. I am glad I have read the above reviews. Lucky the payment didn’t go through.
Scam so beware
350 W....it's a joke. Dont buy
Ridiculous!
Works great
Thank goodness
Don't buy if you live in the US
Exagirated claims
Thanks for that information, do you know if it is better than other heaters or just the same? cheers
You don't get heat for free! All heaters are expensive, it varies with the output wattage which is usually in the 300-3000 watt range.
Return
To anyone who has returned one of these:
Would you mind letting us know if you are successful at returning and receiving a refund? I have 3 to return :(
How do we get refund???? It said 30 day no quibble money back but not so when I request it!!!! How much is it to send back ???!!!!
Scam
Help
Hi Everyone,
Was wondering if you could please post a comment if you are successful at returning
No. I have no success. The plug is a Euro plug that cannot be used where I live.
The cost for returning the unit from Canada to Estonia is $65.75 with tracking and will take 4-6 weeks. For faster delivery the cost is much higher.
To return the unit from Canada to Estonia is will cost $65.75 with tracking and take 4-6 weeks to be delivered. The cost is much higher for faster deliver.
SCAM
This product and company is a joke. First, they advertise the following:
“EcoHeat S will be delivered within 10-15 working days, depending on the carrier traffic conditions and/or specific country custom rules.”
When I complained that I have not seen mine yet, I got this response:
“This is to inform you that delivery takes around 30-40 working days from the day of shipment. We are sorry for the confusion between the shipping time and the delivery time.”
I ordered 2 units. They billed me for 2 units and shipped 1 unit. The unit is 220 volts with a European plug. This is not stated in their sales literature. When I pointed this out they suggested I buy a power converter. That’s not safe for a home heater. Of course, they said I could package it all up and pay to have it shipped back to Estonia. At that point they will “proceed further”.
This is a mess. Do not buy this, or anything from this company.
Bought this thro` Paypal--,returned it costing £17 to the firm under the name NOVADS TALLINN ESTONIA --Still awaiting refund--Birmingham address on package for returns was a none existing address so don't return it there.
Paypal is taking up my case.
I researched this company fully to make sure it wasn't from China, but it ended up coming from there anyway!!!! They sent me a unit with a European plug!!! I LIVE IN CANADA!!!
Cannot be used in Canada
I purchased the Ecoheat S and it came with a European plug. It isn't safe to use a converter for a heating appliance, therefore, after contacting Hyperstech, they do not pay for the return of the product. You have to send it back and pay the cost of mailing it. Not a very good company to buy from, customer service is nil.
I wish I had read your review before I purchased. Had the same problem. a scam.
Working well but a bit noisy
Disappointing Performance
I bought 2 of these heaters and now wish I hadn't. They are compact and appear well made, but don't come with a UK 13a plug, just a two pin plug similar to a shaver socket.
The heat isn't great and in the office where one is used, staff have gone back to a conventional fan heater.