EcoHeat Reviews

( 32 reviews )

EcoHeat Heater Review:  Legit or Scam?

Reviewopedia staff  -  Updated:  July 12, 2023
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EcoHeat is a name for a number of portable ceramic space heaters being aggressively marketed through various websites.

The sellers make impressive claims about the unit’s capabilities and benefits, such as that their heater uses 30% less energy than regular heaters.

The EcoHeat Heater is also aggressively promoted by affiliate marketers because the sellers are offering a high commission to promote the product.

How is EcoHeat claimed to work?

The seller states that the EcoHeat heater uses innovative PTC Ceramic Technology to heat spaces and allows for rapid heating and efficient distribution, reducing energy costs to customers.

They also claim the unit is small, lightweight, and quiet, unlike other portable heaters that emit annoying sounds while heating up, yet still packs a powerful punch while reducing energy consumption.

The specifications state that the its wattage is 500 Watts, which is lower than the wattage of most commercial space heaters.

Perhaps the two most important features are its energy saving function and its auto shut off safety function.

The energy saver is intended to help you save money, while the importance of the safety feature cannot be overstated, as portable space heaters present clear risks and are responsible for many house fires.

At first glance, this product sounds like a dream – it claims to keep your home warm and cozy without an exorbitant energy bill.

Unfortunately, the EcoHeat Heater is likely not a legitimate product, given that it is very difficult to find solid answers regarding the manufacture of the product.

While we cannot recommend this specific product, choosing the right space heater does not have to be difficult if you know the type of heater you're looking for.

Is the EcoHeat a Scam?

There are multiple companies selling identical or very similar heaters to the EcoHeat using different names.

The Alpha Heater and Heat Wave Pro are just two examples that we've reviewed previously.

These companies work by purchasing cheap heaters wholesale from China and then rebranding them in conjunction with slick marketing campaigns.

They hope that people don’t take the time to research these heaters or look for online reviews.

If anyone takes the time to investigate this product you can find the unbranded versions (or something very similar) for sale on websites like the Chinese ecommerce site Alibaba, and at a fraction of the cost.  


( Generic unbranded heater identical to the EcoHeat on Alibaba, priced much lower )

Further, looking there we can see that the generic heater identical to the EcoHeat is only operating at 350 watts. 

The average modern space heater operates at 650 watts for a low temperature setting and at 1,500 watts at a high setting.

Therefore it’s safe to assume that the EcoHeat S is greatly underpowered.

Customer Reviews & Complaints

You will find positive customer reviews about the EcoHeat on their website, but unfortunately that's the only place you will find them.

With the EcoHeat being the latest product name for this ceramic heater there isn’t much online feedback for this specific company. 

However the reviews for the other nearly identical products ( such as the Alpha Heater or the Amper Heater ) have many customer complaints.

Some customers claimed that the units were defective and quit working after several uses.  Others had issues with the power plug falling out of the outlets

Most commonly, customers felt that the unit did not provide enough heat to be worth the price.

Customer Service

It's difficult to get information regarding this company as the product is being sold on a large number of similar websites.

One of the websites, list the following contact information:

International: +44 20 3808 9234, available 24h
Brazil: +552135003992, available between 9:00am to 14:00pm, Monday to Friday (Brazil Time, GMT-5)

Email: [email protected]

Physical Address: Novads OU, Valukoja 22 11415 Tallinn Estonia

The return policy states that the company will issue a refund within 90 days of purchase if you are dissatisfied with your heater.

This is a generous return policy, but unfortunately, the lack of information available about the EcoHeat makes it difficult to verify whether they will honor this policy.

The company has neither a BBB or other commercial profile to help us gather information about their customer service.

Competitors and Alternatives

It’s always a safe bet to stick with established brands that have been manufacturing these types of products for years.  Low quality heaters are likely to be ineffective and could even pose a danger should they malfunction.

Some of the leading options for ceramic heaters include Lasko and Vornado, both of which make more powerful and longer lasting products than the EcoHeat.  

These options are also available from major retailers with proven customer satisfaction records.

The Vornado AVH10 Vortex Heater is one popular option. 

This efficient but powerful heater is a New York Times top pick and an Amazon’s choice selection.  It has the latest safety & comfort features and is reasonably priced as well.

The Bottom Line

Heating costs account for nearly a third of annual energy bills in the U.S.  This means that, on average, American households spend over $800.00 to heat their homes every year.

This makes it understandable why the idea of an energy saving household heater would be so appealing.

However, information about the the EcoHeat S heater is hard to come by, which makes it impossible for us to recommend.  We suggest skipping this purchase and finding another way to stay warm this winter.

If you have any experience with the EcoHeat heater, please leave your reviews below.

See Also:  How to Choose the Right Type of Space Heater

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EcoHeat Customer Reviews

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BEWARE. And if you use Paypal file a dispute
February 8, 2024

Biggest joke ever. And then they screenshot a FAKE return policy.

Don't buy ....
December 9, 2023
I bought a ceramic plug in heater ... a pensioner trying to keep fuel costs down. When I plugged it in for the first time it exploded. A terrific bang and blew all my electrics. Could have caused a fire. I notice it was made in China. Still trying to get my money back. Be WARNED as it is a potential fire risk!!!!! I am in the UK.

Not what its says on the tin!
December 6, 2023

The first arrived damaged and not fit for purpose. After sending details twice and then a photo as well, a second was delivered. Produces a pathetic amount of heat and I now wish I hadn't bothered in the first place.

Do not buy this product
November 13, 2023

I put this eco heater in a 12 X 12ft room and after 4 hours temperature went up 1 degree, a total waist of money.

This product is a total scam.

LauraRichardson November 27, 2023

I ordered the Eco heat product straight from the manufacturer after watching a tutorial on YouTube about it. I ordered two units for $110.00 w/tax. Got a confirmation email, then later checked my credit card app to make sure all was good. They charged me for another two units on a separate charge for 149.00, I didn’t get an email for these two. I email the company explaining the mistake and they said it was because I ordered two sets of two. Why would I do that and order the second set for $40.00 more? They flatly refused to fix their screw up and when I finally got the heaters 3 weeks later they told me I would have to pay to return the heaters. They would not pay for returns. OMG!! Do NOT BUY FROM THIS COMPANY!! They are scam artists!! JUST DON'T!!!

no onespecial December 10, 2023

Verizon ruined my credit, taking from my social security, for their advertised 25 $ month senior unlimited. It was refurbished, didn't have service in Dayton Nevada had VERIZON store front but wasn't Verizon. The phone was in my possession less than 12 hours, never made 1 call - it didn't work!

After 117.00, then 268.00 they took! They continued to bill me I changed my debit card and sent me to collections for an additional 189.00 ruining my credit.

ALL THESE COMPANIES ARE SCAMMERS! especially the larger companies, they are thieves and liars The spiritual war is upon us. We are being taught to be deceiving so we can be eliminated.

Horrible company
November 10, 2023

Won't honor 30 day guarantee. They won't fit my outlets. Which are standard outlets! Don't buy!

HOAX. The unit cannot even heat a standard Bedroom of a 1935 home, fully insulated
November 4, 2023

This is a Theft by deception SCAM.

The unit only produces 2,737.136 BTUs at best! (MATH: 800 watts x 3.42142 =2,737.136 BTU).

It runs based on time and not temperature, meaning that the Unit run time = 800 Watts (one hour measurement = 800/60 (minutes) x minutes x hours of operation.

That equals 13.333 watts per minute of operation (high setting). 1 square ft = 8.79 watts required to increase heat for example.

My bedroom is 12x15 (180 sq ft).

So where is the expanded heat? Right in front of the heater... Will you feel it at the end of the room in under 2 minutes? NOPE.

How about 30 minutes? NOPE in 40 minutes you might feel the lukewarm wind flow at the far side of the room.

Actual size of the room tested was my bedroom. Placed 3 inches above the floor in the corner. Outside temperature 27 degrees F. Inside temperature 36 degrees at start. Why so low to the floor? Because HEAT RISES, Cold falls. This unit fails to meet even minimal temp of 64 degrees in 4 hours of run time with a start temperature of 36 degrees F.

After 4 hours and immediate shut down temp reading, at 1 ft away from the heater the temperature reading was 109.7 degrees F. 6 inches away from the heater core was 99 F. 3 inches below the heater the temp was 95 F.

KelceyGerman November 09, 2023

I heat my garage which is 1040 sf with 4 utilitech heaters with ecomode which is about 500 watts. This setting on each of them keeps my garage above freezing all winter even during -30 c. My heating bill by spring was $1200. To heat with natural gas with thermostat held with 1 screw and tipped to side to allow shop heater to also keep shop above freezing was only $325. Naturally that was before all the carbon tax bs, now the carbon tax is the same as the commodity charge so it would now cost $650 to do the same in 2023/24.

Customer service does not exist
August 9, 2023
I bought 3 Ecoheaters last week. One of the 3 does not work. It is impossible to reach anyone to exchange it or have a refund. They also charged me $22 for the warranty but there is no way you can talk to anyone. last time I buy via the Internet...

Blows up in Australia
July 6, 2023
Unfortunately I purchased the version marketed as Warmool. When it arrived it had US voltage which is much lower than that used here in Australia. After a few days use it blew up at plug in site and melted the power board!

Heater Scam
June 27, 2023
Same ad as Warmool but then it was an american engineer who invented the technology. I measured the amount of power it used. It was 1 1/2 times my split system running at 27c.

HeatherLynch Hennessey November 01, 2023


Scam! Beware! Terrible Product And Company!
January 17, 2023

Does not heat room faster than a £12 heater from argos. I ordered 2, 1 of the 2 arrived faulty and wont even power on. I was asked to return it at my expense of over £35 to hongkong when the product cost £47. Total loss of money, bad product, terrible customer service.

Beware of this scam!

December 23, 2022
I tried to buy one for 79 euro and was billed for 3 @175 euros this company managed to get around the usual banking requirements and get paid, there is no way to contact them Ekomm the purported vendor was dissolved in February 2020 according to IUK Companies house

Why is this product not yet deleted!
December 17, 2022

Warming up the room within a few seconds? What a scam. Misleading, no more. No wood burner, no gas oven, no central heating no ceramic stove ore whatever you name it can heat a room within a few seconds. Most likely central heating will do this the quickest way but it takes time. I do not understand that Consumers Association still allows this scam to happen.

WvK. 17 ears salesman wood burners and gas stoves.

Always read reviews before purchasing
November 8, 2022

Had 2 bought and there was a problem with payment. I am still getting emails to say they have held them in my basket at the original price even though the special offer ended that night. I am glad I have read the above reviews. Lucky the payment didn’t go through.

Scam so beware
January 14, 2020
As several people have stated it comes with a European plug so worthless in US. Do not buy!!!!!!!!!!!!

JanSöderman October 28, 2022

350's a joke. Dont buy

December 23, 2019
I researched this company fully to make sure it wasn't from China, but it ended up coming from there anyway!!!! They sent me a unit with a European plug!!! I LIVE IN CANADA!!!

Works great
April 7, 2019
Buy it on Amazon, $40.00 and comes with a standard two prong plug for use in the U.S. Works great right out of the box.

PaulDornier November 28, 2023

You liar!!

Thank goodness
February 10, 2019
Thank goodness I read all these reviews first as the heater is in my basket. We are desperate here in Canaries for some winter warmth as it’s warmer outside than in the house! Thank you all for writing those reviews. I am sorry you have been duped!

Don't buy if you live in the US
February 9, 2019
It comes, as mentioned above, with a European two pronged plug, and is 220 volts. It cannot be used here and they shouldn't advertise them here. After looking at the above comments about returns, I have received the same send it back and we will proceed from there email. A terrible waste of money.

Exagirated claims
February 3, 2019
I don't have a problem with 240 volts as I live in the UK What I do object to is having to buy a three pin plug adapter because the heater has only a 2 pin electric razor plug Who has those all around the house? Also energy use is a bit far fetched I have a Smart Meter fitted also a Home Display Meter which shows TV use is 3 pence for an hour and the heater use is 14 pence This against the makers claim of using the same as a TV

James February 14, 2019

Thanks for that information, do you know if it is better than other heaters or just the same? cheers

PaulArnott March 28, 2022

You don't get heat for free! All heaters are expensive, it varies with the output wattage which is usually in the 300-3000 watt range.

January 30, 2019

To anyone who has returned one of these:

Would you mind letting us know if you are successful at returning and receiving a refund? I have 3 to return :(

EmmaGourley November 20, 2022

How do we get refund???? It said 30 day no quibble money back but not so when I request it!!!! How much is it to send back ???!!!!