Coupons.com is a website dedicated to helping people find the resources they need to help them save money in the everyday lives, through coupons, special deals, and helpful hints.
How Does it Work?
Though Coupons.com does offer deals from local providers like hotels and oil changes, dental services, heating and cooling, and more, they are different from other well known coupon and savings websites like RetailMeNot.com.
“Deals websites” are those that focus primarily on specialty coupons and national brands, Coupons.com focuses on the savings you find closer to home on items like groceries, all of which are printable so that you can easily redeem them at the time of use.
They have something called the CouponBar, which gives members access to new offers and thousands of coupons from retailers and websites all over the internet, so you can find your favorite stores and the coupons you need for the items you buy.
You can also add your store loyalty cards to your account so that if there are any specials available to only loyalty members, you’ll be given access to them whenever you login.
In addition, their website does strive to provide a variety of options within the savings category, like their SuperSaver Newsletter. The newsletter gives members weekly savings alerts and new offers emailed directly to your inbox.
The website also offers Coupon Codes, for shoppers who prefer to shop online and would benefit from the promo codes available from the thousands of top retailers who offer online shopping.
Coupons.com also offers a mobile app that is available for both the Apple operating system and Android, called the Grocery IQ which allows you to create shopping lists, find coupons, and locate stores.
Finally, they also have a blog that hosts articles on how to save money during the different seasons, holidays, savings on pet needs, wedding savings, affordable gift ideas, and much more.
If you have any experience with Coupons.com or their services, please leave your reviews below.
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Coupons.com Customer Reviews
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horrible tech support
August 15th I redeemed a $10 rebate from a company that uses coupons.com to process/complete the transaction. The rebate was confirmed from the company. All of the needed steps (text exchanges) was completed with coupons.com. I have screenshots of those steps. I received a text from coupons that the $10 rebate would be deposited in my paypal account. That never happened.
You cannot call them to talk to someone live using coupons.com. I completed a survey which prompted a series of emails with tech support to solve the issue. Coupons.com has no record of the redemption in their system. I have supplied screenshots of each step of the redemption process that includes the text messages and notification that the payments would be deposited to my papal account; that shows that the order was in their system.
It is not the responsibility of the customer to supply the data for them to find the order/redemptions, it is theirs! After leaving 2 voicemail messages 650-605-4600 Qoutient Technologies/coupons.com no callback within 48 hrs as the message states. It is now one week later.
No response from [email protected] email address provided for coupon.com support on the Quotient Technologies webpage…not listed on coupons.com. This is not professional and the way to treat your customers!
SavingStar to Coupons.com an apparent scam
So far, a very major time-suck with no pay off. SavingStar is being taken over by them, and I still have $4.50 on account plus 25 cents from last week for the Healthy Offer of 25 cents off an orange, which they failed to credit.. States will get it via PayPal by the end of December.
A condition for getting the money back from SavingStar is to activate a cash back offer. With 11 days left to go, there are no cash back offers! I stopped the downloading the app when it took me to the Apple app store where a credit card was required. I was not allowed to skip that field.
I signed up on my phone and linked my loyalty cards and can see the e-coupons I have previously clipped on my laptop. It does sync as I have added more e-coupons to shop later today. However, just to see my clipped coupons on my phone is not reason enough to stay with Coupons.com, and after December 31, I will pull the plug.
"Pay out your balance
"All it takes is a few simple steps to complete by November 30, 2020. Your final balance "will be paid out via PayPal by December 31, 2020.
"Download the new Coupons.com app using this link.
"Sign up or sign in and activate at least one of the new grocery cash back offers.
"Fill out the form below and hit submit" (my SavingStar email and my PayPal email)