If there was an option to give 0 out of 5 stars, this would be the exact and precise moment to do so. I empathize with the other customers who have left a low review for compressionsales.com.
Their account of their personal experiences with this company is quite accurate. I would strongly advise that you reconsider purchasing anything from this company at all.
Unfortunately, the negative reviews that liter the internet are true. I made a purchase in which I accidentally hit the submit button for an old order basket that I was contemplating purchasing.
I immediately contacted customer service to inform of the mistake and that I would like to correct the purchase for another which included more items and whose cost was greater than the first. I was told that I would receive full reimbursement in spite of their return policy as a one-time courtesy, and so I made the correct purchase.
Unfortunately, when the time came, they refused to credit me the full amount. To make matters worse, they gave no instructions along with the RMA number they issued me for how to return the products.
And so, using the same package the item was shipped in, I wrote "Return to Sender" to ensure that the package was delivered to their address and not returned to myself again. I was doubly penalized and ended up paying double the return shipping fee.
When I thought that I was through dealing with them, I discovered that the incorrect pantyhose was mailed and customer service never bothered to reach out and notify that they received the wrong product. I suppose they assume that customers who complain are dishonest because that is precisely what they are.
I contacted them about this discrepancy in my refund and they refused to acknowledge or further respond to my inquiries. I asked for a supervisors contact number or email and was ignored for 19 minutes until the company closed.
For this reason, I strongly caution anyone who is considering making a purchase from this company. We work incredibly hard for the dollars that we spend and I cannot, with a good conscience, uphold the poor customer service where Compression Sale treats its customers like criminals and blatantly steals money from its honest, hard-working customers.
STEER CLEAR of this company! I would strongly advise that if you have been victimized by this company, that you file a report with the Better Business Bureau.