About CD Baby
CD Baby, found online at CDBaby.com, is a company who describes themselves as the world's largest online distributor of independent music who promises that when you buy from them, your money goes directly to the artist.
According to their website, there are many different talented and budding musicians around the world who need a platform to get their music out there, earn money from it, and begin getting the recognition that they deserve, and CD Baby can do all of this.
How Does It Work?
In order to create and distribute music with this company, you must choose a type of membership, whether Standard or Pro, both of which have different pricing and different features.
Regardless of what membership you choose, you can always sell your music on their website, and through the companies they work with via their distribution partnership, which includes a wide variety of major online distributers like iTunes and Spotify, but also includes brick-and-mortar music stores as well.
As a Standard member, it costs $12.95 per single and $49 to create and record an album, while Pro members will pay $39 per single and $99 per album, as this membership includes a variety of song registration and global publishing features.
Regardless of the type of membership you choose, all fees will only be charged one time - there are no annual fees like there are at other music distributor websites - and all members will be charged a 9% fee for all music sold or downloaded.
CD Baby utilizes mobile applications in as much as their distribution will go through popular music mobile applications like Spotify.
Since CD Baby also sells the music of the artists they work with, they do have a Refund Policy which pertains to customers who have purchase music through their site. Defective and unopened CDs can be returned for a refund within 60 days, while music that simply isn't liked can be returned in 30 days.
As far as a Refund Policy for artists' membership, the website does not have information detailing if they offer anything.
Customer Service Contact Info
Customers or members who questions, concerns, or complaints can contact them by email at [email protected], by phone at 800-289-6923, or by traditional mail at 13909 NE Airport Way, Portland, OR 97230.
CD Baby seems to have a very positive reputation in general online, as they are a company whose services have been long established in the music community. There are some negative reviews from customers regarding unhelpful customer service representatives, but the company says many of these complaints are not within their control - they are simply a part of distributing music independently.
Is It Safe?
There does not seem to be any complaints regarding safety at this time.
Competitors and Alternatives?
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