Boll and Branch Reviews

Boll and Branch
Based on 56  Reviews



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About Boll and Branch

Boll and Branch is a new online home goods company that focuses on making products for the home with the best quality, pure organic cotton and is known for providing their customers with high quality bedding at an affordable price. 

How Does It Work?

The goal of Boll and Branch was to find a way to make home linens better because, according to their website, the average person spends one-third of their life in bed during sleep. The best way to do this, they decided, was to begin with pure, organic cotton.

This cotton is taken from fair trade farms where workers are paid a livable wage and then taken to be processed according to organic certified standards. The result is their signature sateen sheets, which use a 300 thread count ultra-premium single-ply weave, resulting in sheets that are not only soft and luxurious, but also extremely breathable, a feature they claim is unique to their products. 

Though their 300 thread count may be smaller than some others you’ve seen, Boll and Branch warns that most manufacturers exaggerate their thread count by using a multiple-ply cotton thread. This type of thread uses multiple threads to create a single thread, but then count that one thread as many, resulting in an inflated thread count.

In order to keep their high quality products affordable for their customers, they say they have stripped away all the middlemen, markups, distribution fees, and other unnecessary pieces which force linens manufacturers to raise their prices, and they passed their fees on to their customers.   

Cost/Price Plans

Boll and Branch currently offers four different sheet sheets which are made in the same fabric but with different seaming and in different colors. Each set will include one fitted sheet, one flat sheet, and two pillowcases. Depending on the size of the bedding you order, the price will range between $200.00 and $275.00. 

Boll and Branch says that they understand that many different people do not use a flat sheet in their bedding sets, and others may need a variety of different pillowcases to meet their needs as opposed to those that automatically come in a pre-arranged set of sheets, so they sell all their bedding in separates as well to allow their customers to create custom sets. 

Refund Policy

The website says that customers who are unhappy with their purchase for any reason are welcome to return their purchase within 30 days of the date of delivery. Customers who wish to return their purchase should contact Customer Service and receive instructions on how to get the product back in order to expedite the return process. No products will be accepted for return any time after 30 days, for any reason other than a manufacturing defect. 

Returns that are for reasons other than defects will be refunded the full purchase price, minus the cost of shipping. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-678-3234 or by submitting them directly to the website through their Customer Service link, and then by clicking on Submit a Request. 

Reputation

Though there are not many customer reviews available for Boll and Branch at this time, there are many reviews available from traditional publications like the Wall Street Journal and many different bloggers.

These reviews almost unanimously speak very enthusiastically and positively about these sheets, their high quality, their excellent fabric and feel, and the fact that they source their cotton from fair trade farmers.

These sheets are intended to be comparable to sets that sell for $1000.00 or more, so even though these particular sets may still be out of budget for many people, most reviewers were incredibly impressed with quality they received for the price.  

Competitors and Alternatives?

This company is not alone in its attempt to bring people high quality sheets and bedding at more affordable prices, like Parachute Sheets, though what you are looking for will depend on your overall budget, the style you are hoping to find, the size, and more.  

If you have experience with this company or their products, please leave your Boll and Branch reviews below.

56 ‘Boll and Branch’ Reviews
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2 Reviews

The elastic didn't last



October6, 2019

I just wrote a review on the twin sheets and forgot to add that at about a years time....on rotated...used one week then another set is used while the first set is laundered and set on a shelf.... the elastic stretched out and they wouldn't do anything about it. Such poor quality products...such a disappointment for the most expensive sheets I've ever purchased and I'm older and have purchase numerous sheets over the years to fit different beds.

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2 Reviews

Sheets don't last and I'm careful



October6, 2019

I bought two sets of twin sheets. I rotate them so one is in the laundry and the other is on the bed. The sheets are soft and wonderful to sleep on but they wrinkle badly around all edges. I am very disappointed in the longevity though. There is wear on all edges of the sheets and pillow cases. I don 't use dryer sheets, laundry softener, bleach, I use a delicate laundry detergent without fragrance and they aren't done in a heavy load. I bought them about 3 years ago but with the rotation it's only a year and half and they are wearing out. I have sheets that I've had for 30 years that never did this. So really disappointed in their longevity and quality.

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1 Review

sheets ripped



September29, 2019

was making my bed and my hand went right thru the sheet. I am a "sheet snob " but I wont be buying anything more from Boll

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1 Review

Towels fall apart too soon.



September27, 2019

I have towels that I still use that date back to the 60s! I figured I was due an upgrade and fell for the B

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Boll and Branch Navy bath towels inferior quality



September15, 2019

I am very disappointed with Boll and Branch navy bath towels. We received a pair with some loose threads. Thinking this was a problem that wouldn't get worse, we kept the towels instead of returning them. As guest towels, they were used infrequently. After about 6 washes, they started to lose multiple threads becoming unsightly for a supposed quality product. A year had passed so the warranty was void. Even though the towels had little use, due to the time frame, Boll and Branch refused to replace them, even though they acknowledged the problem. They admitted that they no longer carried these towels. I am very disappointed with Boll and Branch and have decided to purchase elsewhere next time.

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1 Review

Another Internet SCAM Business



July14, 2019

Haven't received the sheets but ordered them and 5 mins later, tried to change the order. No response and tons of spam. DO NOT BUY. THEIR GOOGLE reviews apparently are done by them or paid people.

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These sheets are terrible



May31, 2019

These sheets are the most horrible sheets I have ever had. What rip off. They are not soft

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1 Review

Great if you don't care how long they last



April27, 2019

The sheets are delightful ... until you use them for 16 months and the fitted sheet tears and customer service advises you that you shouldn't expect their organic sheet to last any longer since they don't coat the fiber with anything to protect it. $220 sheets, no bleach, no fabric softener, just like they advised, and they barely made it past the one year mark. I'm pretty sure you can find a much better value on organic cotton sheets. Their packaging is the shit but I'd really rather have durable sheets in a brown paper bag.

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September 29, 2019

had the same thing happen to my sheets. now that ive read your review I will not buy again

October 06, 2019

I bought two sets of twin sheets. The sheets are soft and wonderful to sleep on but they wrinkle badly around all edges. I am very disappointed in the longevity though. I rotate them so one is in the laundry and the other is on the bed. There is wear on all edges of the sheets and pillow cases. I don 't use dryer sheets, laundry softener, bleach, I use a delicate laundry detergent without fragrance and they aren't done in a heavy load. I bought them about 3 years ago but with the rotation it's only a year and half and they are wearing out. I have sheets that I've had for 30 years that never did this. So disappointed in their longevity.

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