360Training.com is a website and company that says their goal is to provide people with everything they need to reach their career, compliance, and certification goals while becoming lifelong learners.
How Does It Work?
According to their website, the goal of 360Training.com is to use an “integrated strategy of technology, content, and service” to help professionals manage and pursue their career goals through the completion of courses that help them compliance and certification requirements.
Currently the website says that they work with more than 1500 e-learning partners who have trained more than three million users worldwide, and that they are using the most comprehensive e-learning technology used by colleges, schools, and corporations.
Prospective students are welcome to go to their website and look through their courses on their own to see whether they have the specific course you need, but they list some of their most popular options as Medical Transcription, Ethics and Fraud, OSHA 10 & 30 Outreach Training, Food Safety Manager Training with Exam, Real Estate Classes, and much more.
Since this company offers such a wide range of courses, there is no real way to quote a single price range for what you will find there. The price of the courses will vary depending on the amount of information, the difficulty and extensiveness of the content, and whether or not the website is providing a promotional discount on their courses at the time.
Unfortunately this website does not offer a legal set of Terms and Conditions, nor does it provide any information on a general Refund or Cancelation Policy. Customers who would prefer to have all information on possible refunds before committing to a course should contact their Customer Service team and request information in reference to the specific course they wish to take, as policies may vary depending on the course itself.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-318-3558 or by clicking on their Customer Support link provided on the Contact page.
Unfortunately it appears as though there are many different past customers of 360Training.com that report being unhappy either with what they have received or what they experienced while taking one of their courses.
One of the complaints that appeared repeated more often was actually problems with the technology that the website speaks so highly of – customers who were on a deadline to renew certification and chose this company’s courses complained that technical glitches in the exam portion nearly led them to them being unable to complete their requirements on time. Other customers complained that the coursework they provided in certain areas was outdated, and not what they truly needed to expand their skills.
Customers who are considering this website for online training would probably be best served to search for reviews on the specific course, so they know they are getting the most relevant information.
Competitors and Alternatives?
There are many, many different websites available online that claim to provide people with the courses, tools, and resources they need to either expand their knowledge, receive certification, or to build or expand their skills. Customers will be best served to find alternatives to this website by searching for the specific courses, certifications, and skills they are hoping to receive.
If you have experience with this company or their products, please leave your 360Training.com reviews below.
11 ‘360Training.com’ Reviews
I have dealt with this company for years and I am officially done. Their customer service is beyond horrible. Their site has constant issues. I recommend finding another online company to take your courses.
I do not recommend this class to anybody and really regret signing up for this class and spending 80 hours on this and too much money .
I am entirely upset about my experience with customer service the technology and the course itself . It should have been a sign when the testing proctor specifically stated that they are not responsible for any glitches during the exam for this company . There was no review the lesson assessments did not help for the exam and there were less questions than any other exam out there.
Is able to pass the actual state exam before passing this course and was told to just re-read this 75 hours of reading material that I had already read studied and obsessed over for many weeks .
There are other courses out there that guarantee you to pass their class exam and want to see the students succeed and move onto the next step in their career . If you do not pass you have to pay for every exam and this is in the best interest of this company that you do not pass .
When asked for any support I was kind of sudden and left on hold Avril times and they gave me the number to the New York State real estate commissioners office to check its legitimacy rather than them giving me the number email to file a complaint.
My concept about this course is excellent because I had learned a lot of subjects about Safety Construction. Those subjects are very important to me, because I am a Safety Professional.
This course is a requirement to service a client. So far, I am "Locked out," having paid for the course, because I failed to answer "security questions (e.g., 'what is your grandmother's maiden name?'). The security questions never appeared - just a blank screen with a "Submit" button. When I tried to initiate "chat" support, I instead got an ad offering a "today only," discount for future courses. Obviously, the website designers are utterly incompetent. I wonder if the course designers are as well. On the other hand, perhaps this is "Trump Business School!"
very poor customer service, find another OSHA training site!
I've been using 360 training for several years, have our employees do the OSHA 10 Construction course with few issues. Yesterday and today I had a new employee going through the course and their system failed to log the hours the guy spent working on it. When I called customer support the young lady on the phone kept insisting he hadn't completed the 10 hours because the that is what the system reported. I attempted several times to explain what happen but she was unable to fix the time and my employee now has to waste time reviewing the course material until the clock makes up the lost time (4 hrs). Will be switching to a new provider from now on.
This is the worst company to deal with! 2 of my employees took the on line course and they gave 2 cards to the same person. They would not rectify THEIR mistake and said too bad and pay again! do not use them
I took their Real Estate Post License course - big mistake ! More often than not, their website had issues, and the course crashed, and I had to retake same modules several times. Reached out to customer service in the Philippines, and they were extremely polite, yet no help whatsoever - felt like I was speaking with very polite robots, who kept repeating that "they have noted my problem and they apologize for the issue, and someone will revert back to me"... which did not happen. Called after waiting a couple of days, same robotic communication again.
Took the end of chapter assessments, and many times I had the right answers, yet their system failed me - when I reviewed answers, the system said my answers were correct, yet it kept failing me. Spoke with the robots again, and again absolutely no help.
Final straw - they screwed up putting the right course on the Georgia Real Estate Commission, and I had to engage with the robots again - no help - and ultimately I had to go to another institution and complete my hours there.
They have a litany of BBB complaints, and the US listed telephone lines for their "corporate" office are all disconnected.
I paid for, and completed a OSHA 30 course with this website.
I am not a fan of the design layout for the company but overall it was bearable. I completed the course without much issue.
The problem lies with their lack of delivery of my OSHA 30 card. When contacted (multiple times) they state it was mailed out, but they have no tracking of it, and refuse to mail another without charging me an additional $20. The company should be responsible enough to ensure their products are delivered properly before charging a customer another fee. I even suggested to them to use tracking on their mail outs in the future to ensure delivery. I will not pay again for something I did not even receive in the first place.
I suggest going with a different company for your training needs.