Yumi Reviews

I was so excited for my baby to try this. Unfortunately the food they delivered was not good at all!! I’m not sure if it was expired but some of it had a bad smell to it. Like expired milk. I canceled my subscription right away as my baby refused to eat any of it. It all went to the trash.

I would have gave one star but because the customer service was really nice and gave me a full refund, I gave 2 stars. I really was excited for Yumi baby food but I received spoiled jars more than once and because of that I do not recommend Yumi.

This is for babies this should not be arriving spoiled. I will say some were not spoiled but that doesn’t make Up for the ones that were ! There should be ZERO spoiled jars.

I recommend anyone giving Yumi a try to definitely smell and try the food before you feed your baby. I didn’t wanna risk it at all so I canceled. And they gave me a refund. I am making this review so moms don’t risk giving spoiled food to their babies by accident.

I wish I read the reviews here before I ordered. I hate to admit that I was attracted by the idea of "fresh baby food" and the cute packaging.

My baby had the blueberries and cried so hard at nights (which he never did) with all blueberries skin in his stool. I called to cancel my membership and they refunded me. When I was about to give them another try, I checked the "root medley" and found out it is actually for babies 10months while my baby is only 7 months old. I can't even imagine how he would react if I didn't check because of the bad experience already.

Terrible terrible operation and this is infant food we are talking about! Yes, and they deleted my comments on Instagram as some of you already mentioned. And they didn't let me choose the food and didn't even send me a notice before shipping the food.

This is the worst shopping experience ever!

DISHONEST PRACTICES-LIMITS INSTAGRAM COMMENTS FROM PARENTS

I ordered food for my infant from this company a few weeks ago. For the first order I was able to select the flavors. Then went I went back to select it for the second order (I paid for 4 deliveries/one month in advance), I was unable to select flavors, change the orders or do anything on their website. Their website had suddenly changed and was very glitchy.

I tried to contact them via chat and the button didn't work. I tried texting them and they took almost a week between responses. When they responded it was an answer that had nothing to do with my issue. They were clueless. Then I tried to reach out via Instagram and realized that other parents were complaining about similar issues and that their food arrived hot. They ALSO LIMITED THE ABILITY OF PARENTS TO COMMENT ON THEIR INSTAGRAM PAGE-I'm guessing to hide all the complaints from parents like me.

For a company that is making infant food, I have no confidence in their practices. They are unreachable and they filter parents' comments about frustration with service and quality issues.

When someone finally responded, they said they would issue a partial refund which is not what they requested. I actually asked them if their website was always so problematic but they never actually answered any of my questions. They just offered a refund like telling me to go away and not ask so many questions.

Sorry, Yumi but if you're making baby food, parents will ask questions. You should close your company if you're not willing to answer questions from concerned parents.

Worst customer service i've ever dealt with. Took out more money than was supposed to, never received confirmation email and after 2 weeks with no delivery, I canceled.

Horrible experience and almost non-existent customer service. Food arrived warm, and given a "credit" after days and days of calling and emailing. Overcharged twice. Told that I have to make changes to my prepaid order by Tuesday at 11:59pm PT, so emailed monday at 7:30am PT, and on Wednesday received response that they didn't get to me in time, so my changes weren't made and I will get whatever they sent.

For a full-time working mom, this is more of a head ache than help. DON'T waste your time and money!!!

I give it two stars because my baby likes eating this more than my cook (sad). But the service is horrible. Their orders are always late, later than their promised window. Instead of refunding you immediately, they try to talk to you to just accept it. Their order description is different from what we really got.

They also say there will be different color on bottle caps to remind you food are from different weeks. Not true. Bottles are identical. Fortunately my order is one jar per day. I will definitely cancel this after my one-month trail.

I can't say enough how much Yumi has changed our lives. As a first time mom I was so worried about making sure my little one was getting a wide variety nutrients and this makes things so effortless for me. Each week we get a delivery of something different for her to try and I truly believe these meals have kept her healthy and thriving. I am a busy mom and don't always have time to make meals at home and when I do have time, I honestly would rather just spend time with my fam than be in the kitchen cooking. I plan to use yumi for my second too :)

While I do like the quality and health factor of this baby food, the cost makes it prohibitive. There is also a tremendous amount of packaging waste. If benefiting the environment is a priority for you, you will be deeply unhappy with all the packaging that is needed to deliver this fresh food. They need to figure out a way to encourage re-use of the freezer packs. Even if I could justify the exorbitant price of the baby food, I would most likely avoid the product because of the negative environmental practice.

ordered a few weeks ago, too much food for the baby to eat, I tried calling to reduce the amount but no one answers the phone, emailed twice no response for 3 days,

I am a real customer and very pleased so far with my purchase from Yumi. I bought the 24 meal per week plan. Yumi just started delivering to my area(Michigan) or else I would have signed up sooner. I have an easy-going baby who eats anything you put in front of her, I do try each yumi flavor before I give then to her as I do with all food I give to my kids, and I want the yumi for myself. It is sooo good.

Was offered one week free, paid $3.33, Ordered on December 17. I understand there was Christmas coming up and New Year’s Day, as well. Waited and waited then got an email saying they had a shortage of food and couldn’t send it. They would refund the money.

I just ended up canceling my account. I was really looking forward to trying this brand.

I ordered and received 1 week and then chose to cancel. The jars arrived all shaken and one of them had leaked. The packaging looks nice but the jars don't stack in the fridge so they took up a lot of space. Why would you advertise that they stack when they don't stack lidded??

It took a lot of convincing to get my kid to eat more than two bites. Goodbye Yumi!

Baby wouldn’t eat any of it. I tried it and thought it was awful. I thought I was purchasing one box to try, chose the food, hated by all. They now have sent two more boxes without any input from us as to choices requested. Do not recommend. No contact info in the box and couldn’t find my account on their page. Difficult to stop.

My Wife & I have a 7-month-old. We have a Nanny, When we discovered HelloYumi, Of course, we signed up to try it.

My kid is OBSESSED with the food. Its super fresh, big portions and looks delicious.

I actually try every single one.. The pumpkin one is yummy

My dog licks the jar after!

Anyways, yes, it turns out to 5-6 bucks a jar... but for the quality, you are getting, its a no-brainer.

Im referring all my friends

Yumi is a shady cowardly company that steals money from parents. Only a crappy company doesn’t have cancelation options clear and available on their site! Then charges people for crappy pesticide ridden baby food that they canceled several times. Od also informed thrm that several of the jars were leaking apon arrival and they had zero coustomer support. Rip OFF COMPANY

First of all, the food is overpriced ($6.3 for a jar of puréed Apple?). Second thing, my baby eats only 1/3 of their food without enthusiasm, and refuse to eat other 2/3, and he loves fruits and veggies. Third thing, we had issues with almost every delivery. Food always came mixed into weird colors (no layers like on photos), ice is always melted. One package didn’t come at all and delivery time is always inconsistent (in a 4 days range). Also I’m very unhappy with customer service, they provide you only mail and number to text and no ability to call. The response time is slow. Also when I requested a refund, For the package that came after expiration time (ice melted completely), they didn’t give me full refund. I’ve got more stress than convenience with this experience.

We loved Yumi. Not only was it convenient, but the food was delicious and nutritious. It helped us introduce lots of new flavors and textures to our baby.