Wigsis Reviews

This company states on their website—

“We aim to show the top quality to our customers, and if there is any questions in quality, we will gladly exchange or refund the item.”

Be forewarned, THIS IS NOT TRUE! The wig I purchased was not only poor quality, but looked nothing like the one that I had purchased online. I never wore it. Immediately tried to return it for a refund, but after several communications, I realized I was not getting my money back. I finally agreed to accept a different wig and return the one I had previously ordered. They were supposed to send me an address for the return. Instead they told me to keep the wig but pay $35 for shipping the new wig. I indicated I really just wanted to return this wig. After that, communication ended.

BUYER BEWARE. I wish I had found this website before I ordered from them.

just my love, someone said the wigs from Wigsis are bad, but I love the wigs. I do not feel like I have a wig on when I wear this one, it feels and looks like my natural hair! I wore this wig for an entire day and it was comfortable, kept its style and everyone commented on how beautiful my hair looked. Felt good that no one knew it was a wig!

Avoid buying from this company. They have lousy customer service and ship pony express from China!

I ordered a wig from Wigsis. It took over a month to receive. When box was opened, it looked nothing like the online photo. I am attempting to get a reply to my request to return for a refund. I will not wear this cover and wig is cheap looking. I paid over 100.00 for the product. Do not order from this overseas company. After reading these complaints, It appears I threw bucks out the window.

Wigsis

I ordered a lilac wig . I received the deep purple wig with a big mat of hair on the top that can't be combed out. I'm 75. I wouldn't wear this wig. No styling it because it's like straw. It is NOT moveable or even remotely acceptable. I've requested a refund to no avail. I've been going in circles with DAISY from Wigsis. They do not want to refund my money. I reported them to the BBB. Their US address is false. There is no location in the US. I am in the process of gathering people for a Class Action lawsuit against them. A Private Investigator has been hired to find their REAL location. If you would like to be part of this lawsuit, please comment below.

Tip for consumers:
Buyer BEWARE. This is a scam. Their wigs are not authentic. They are fakes and really poorly made. They look nothing like the pictures posted.

Wigsis is the worst company to do business with ever.

They sent me a defective unwearable wig, refused to provide a return address and have never paid the refund to me.

After a lengthy period of time I returned the piece to the address from which it was shipped. They then said they never received the return. After months of emails they finally said they would send me a 90% refund.

Two months later...no refund! Do not do business with this company!

If you have found this site after buying a fake wig, you are not alone. I bought one for my friend overseas who was just diagnosed with breast cancer.

She is devastated. And the wigs where she lives cost thousands of dollars. So I didn't have time to research like I should have.

But after getting the horrible fake wig, I emailed them. They first asked for pictures, then said it looks fine and that I should give it a try. Then offered a discount on another wig, and finally gave me half off.

I told them what I really thought of their fake cheap wigs and that I would contact my credit card company who would investigate their scam, which I did. Their last email to me was that I could return it to an address in China, which I had known they are from China and called them out on it in a previous email.

I did not reply to that last email. I'm not wasting any more time on them. My credit card company said they will contact them and if they reply (which they usually don't) then the cc company may ask for the email thread.

My advice is to appear in emails like you are trying to resolve the issue. I mentioned their return policy and they replied as if to give to me the pictures needed. So I have the thread as evidence. I also told the scammers that I would write a review to warn others about their illegal practices.

They will not get away with this. If you are reading this before purchasing from their fake site, good for you! If like me you got tricked, it's ok, you're not alone. Don't give up and don't give them a penny! Contact your credit card company to dispute the claim. I wish you all the best!

Please don't buy wigs from their Chinese products. It's no good. And you don't get your refund back. You don't receive human hair.

I bought a wig from this company, and I will never do it again, the wig looks nothing like the one I ordered, wrong style, color, [email protected] everything in between , I contacted them twice, the first time they want me to send pictures, @ the last time I haven't heard from them, don't do business with them, they are a rip off. I only wish I had really paid attention to all the bad reviews that was posted about them. They should close their company.

Dishonest company. They say they offer customer satisfaction, but that is far from the truth. So far I have corresponded with them 14 times and sent pictures and still they will not refund my money. My wig was too small ( I measured just like they said) and it was a low quality product. This has been a very upsetting experience. No matter what you say, they offer you 20% of your money back and you keep the wig! If I could use the wig, I wouldn't be trying to send it back.

I too purchased a wig from them. Very poor quality and when I tried to return it I had to exchange numerous emails with them until it became clear that they were not going to let me return it. I finally settled for a 20% refund just so I could get some of my money back. I ended up just throwing the wig away along with the money I spent on it. DO NOT DO BUSINESS WITH THEM!!!

It has been two months and I have not received my wig. I have contacted customer service multiple time and now they want me to pay an additional $58 to send a replacement wig. Gave me 5 choices NONE of which was anything like the wig I ordered. The tracking numbers are bogus. I am now working with my credit card company to remove this charge from my account.

They are based in CHINA!

I would rate it a "0" if I could is of such bad quality that my hairdresser noted it is not even real hair as advertised. The color is wrong - the cut is wrong. I contacted my credit card company and stopped payment for review. Since then, I have received what I would call threatening letters stating that my credit will be ruined if the card company rules in their favor. I honestly don't know how they could. In addition, they use a NY address to ship the wig to you and then they say you cannot return it to NY. You have to return it to China. Why they would want it back is beyond me. No one in their right mind would wear this.

This Company Wig Sis is the worst company ever!!! The wig they sent me is awful. I sent the wig back and I NEVER Received My (Money) $112.00 Back. Terrible

This Company Needs To Be SHUT DOWN !!!

The Customer Service For This Company Is Terrible.

Horrible company to do business with.The wig I received, looked nothing like what I ordered. It looked like doll hair.The wigs have no label in it. Unheard of, The color on the tag said "same as Picture" It doesn't even tell you the color like 55N, the same as hair color the hairdresser uses. They told me to go to my hairdresser, I am one. I sent a pic of my license and 5 wigs with labels. They said it hand made for me, lol The offered me $15 dollars back on $100 dollars. Do not do business with this company. Also they give you no return address to send it back. the return on pkg is JS Express, just a mailing company. The wig is very cheaply made. It's a rip off.

I bought 2 so called human hair wigs. Received 2 synthetic wigs, completely different from what I ordered. They looked straight out of a halloween store. And I am having the same problems that the rest of you are having, getting my money back. But I aint giving up!

I refuse to give in to cheats and scam artists.

The wig I have received is nothing like the picture. they are constantly telling me to purchase another for £50. I have already paid £115. I have opened a dispute with paypal. Avoid at all costs.

This company is a scam. I tried to return an unworn wig still in the original package. All I got was emails urging me to try it on. In the end, I was offered a new wig for $60.00.

I also tried to cancel an order within 24 hours. They refused to do it.

I bought a $200 wig based on one image they show on their website. Received something that didn't look like that image. Immediately requested a refund, then exchanged a dozen emails with "Mildred" until it became clear they had no intention of issuing a refund as per their stated policy. Instead, they offered a better wig for another $110. and then offered a 20% refund. Beware.

Can I give them 0 stars?

The wig is awful.

They have no address or phone number for returns.

I have been fighting with them for a week.

I don't need this as I am a senior citizen with breast cancer.

This transaction has aggravated me to the max!

Don't send them a cent...it's all a fraud.