Wigsis.com Reviews

Wigsis.com
Based on 21  Reviews



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About Wigsis.com

Wigsis.com is the online home of Wigsis, a company that says they are currently providing the highest quality human hair wigs of any company in operation today.

How Does It Work?

According to their website, Wigsis provides one of the largest selections of human hair wigs, lace wigs, celebrity wigs, and African American wigs while still maintaining the highest standards.

Their website says that recent improvements in technology have really improved the comfort of hair pieces, as well as their ability to look realistic so that no one can tell you are wearing one. 

They also promise that their entire team is made up of professional hair stylists, licensed cosmetologists, and other wearable hair specialists. In fact, if you are unsure of what you want or need from your wearable hair order, they offer a section of their website where you can speak with a “Wig Expert.”

Customers are able to search for a specific product or they can look through their entire collection by specific category, including Wigs, Human Hair Wigs, Lace Wigs, Synthetic Wigs, African American, Men’s & Kids, Extensions & Hairpieces, New, and Sale.

Cost/Price Plans

There are many different products that customers are able to purchase through this website, so there is also a wide variety of prices and pricing that customers will find. The website does clearly display the prices of all their products alongside the pictures, so customers will know what they are getting into before they select their wig or hair extensions. The website does say that they will provide free delivery for all orders which total more than $300. 

Refund Policy

Their website does offer a Return Policy, and it appears to be very particular. First, their website says that “if there is any questions in quality, we will gladly exchange or refund the item.” In order to initiate your return or exchange, customers will need to begin by contacting their Customer Service team and receiving approval – no returns will be accepted without this prior approval.

All products must be physically returned within 14 days of the delivery date, and all items must be in new condition with all original packaging. This also means that items must not be tried on or worn at all. Items that do not meet this criteria will be charge a 50% restocking fee.

The website does say that customers should be prepared to provide photos of why they believe they deserve a refund, and they should know that refunds might be provided in only partial amounts.     

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.

Reputation

Unfortunately this company appears to have extremely poor reviews from their previous customers, and these poor reviews all appear to have a single complaint that is repeated over and over again: this company provides poor quality products and then denies refunds.

As mentioned above, their Refund Policy is very particular and even when someone is able to fulfill all the requirements of their policy, they can still be only offered a partial refund at best. Customers complain that this company will find any reason whatsoever to deny you a refund, and customers have no further recourse.    

Competitors and Alternatives?

Certainly there are many different websites that sell these products and offer promises of beauty and high quality, including LaceWigsBuy.com, Luxury Hair Direct, VogueWigs.com, and many others, so customers who choose not to work with this company should be able to find another retailer that works better for them.

If you have experience with this company or their products, please leave your Wigsis.com reviews below.

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21 ‘Wigsis.com’ Reviews
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1 Review

Changes in quality



July4, 2019

I have been wearing the wigs for about 5 years after suffering permanent hair loss from chemo. This wig was a good choice for me since nobody realized it was a wig and I always received compliments especially on the color.I just received my latest order and the style and the fit are totally different. The average cap size fits like a small and I am constantly pulling on the cap to make it look right on my head. This is a complete change in style. I was very disappointed and hope this is a one time incident. I haven't decided if I will order this style again or go with a different brand.

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1 Review

The color was beautiful.However,the style was nothing like I saw in the picture



June29, 2019

I was very disappointed when I received this wig! The color was beautiful and it looked like the color went very well with my face color. However, the style was nothing like I saw in the picture on the website, so I am returning the wig in the next few days! I can’t answer the sizing question below because I didn’t try it on!

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1 Review

A few more discounts would be nice



June28, 2019

I love the way this wig looks on me. Most people assume that it is my own hair. I manipulate the wig a bit but noticed lately that the wig seems to lose its integrity a bit more quickly than it did in the past. This is not a huge deal for me but it does mean that I am replacing the wig at a more rapid rate these days. A few more discounts would be nice.

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2 Reviews

However, the cap is just too small



June28, 2019

I love the style of this wig! However, the cap is just too small. I have several wigs from many different brands, and I've never had an issue with one being too small. This wig barely covers my top hairline, and I have to work with the wig to camouflage my side hairlines. I sew in wig clips on all of my wigs, and if I hadn't had clips on this one,I wouldn't have been able to wear it. I've worn it about 5 times but I'm always worrying about my hairline showing. I probably will not wear it anymore because I'm too self conscious. Such a shame because it is a very cute and flattering style.

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1 Review

Not for me so much,but good quality wig



June27, 2019

"This is my second wig its a love/hate feeling about this wig.The hair on the ends are very dry and the front layered pieces of hair go in your mouth which is extremely annoying especially when your trying to eat. The cap is comfortable the style is okay there is a good amount of permatease on the top a bit poofy on the sides beautiful the first couple of days and then its kind of a frumpy looking wig. Not for me so much, but it is still a very good quality wig."

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1 Review

It's a pretty wig, but the color is a bit brighter than what I have expected.



June25, 2019

I've had alopecia universal (total) since I was 7 years old. I have been wearing wigs since I was 13. Needless to say, I have had a lot of practice at wearing wigs, and making them appear more natural. This wig style that I've tried firstly. I do like it, but coming from wearing other style wigs, it was a bit different. It's a pretty wig, but the color is a bit brighter than what I have expected.

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1 Review

Loved the wig and the color,but....



April20, 2019

Loved the wig and the color. But unfortunately, it was still too large for me. I wish they would make it in a petite and I would purchase it in a minute. There are a lot of cute wigs, but they don't make enough of them in a petite for people who have small heads.

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1 Review

SCAM SCAM SCAM!!!!!!!



April19, 2019

SCAM SCAM SCAM SCAM SCAM!!!!!!!!!!!!************* DO NOT LET THESE PEOPLE STEAL FROM YOU LIKE THEY DID ALL THEIR OTHER CUSTOMERS. THEY ARE THEIVES. THEY SEND OUT FAKE WIGS THAT DONT EVEN FIT A CHILDS HEAD. THEY ARE LIARS. THEY WONT RETURN YOUR MONEY AND NEED TO BE SHUT DOWN.

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