Watch Station Reviews
Watch Station is an online retailer that aims to sell customers high quality watches from many popular name brands often found at department stores.
How Does It Work?
According to their website, Watch Station has created the “most appealing and dynamic shopping experience” for online retailers of iconic watch brands.
Customers who know exactly what they are looking for will be able to use their website’s search feature to locate their specific watch, if the website currently carries it.
Customers are also able to go to their website and shop through their inventory just like at any other website, either choosing to go through all the watches at one time or searching through their inventory by gender or by sale.
If you choose to go through their entire inventory of watches, you will be able to better refine your search by Brand, Material, Dial Color, Movement, Strap Color, and more so you can find the best results for what you are looking for.
Cost & Price Plans
As a website that specializes in providing their customers with watches from all different brand names and for both men and women, this company is obviously going to have watches of many different prices.
Customers should be able to filter all their chosen watches by price as well, making it easier to find a watch in a specific budget.
The website does say that all customers will have their items shipped at a $5 flat rate, and all orders over $50 will be provided with free shipping.
Refund Policy
Customers who are not completely satisfied with their purchase will be able to return their purchase within the first 90 days from the date of purchase for either an exchange or a full refund.
All items will need to be unworn, and all customers will need to be able to provide a proof of purchase, like a copy of the original sales receipt or packing slip invoice.
Customers will need to keep their own Order Summary for their records, but must return the Return Detail Form explaining why you are returning your purchase.
And all customers that are considering returning their purchases will find that a prepaid UPS return shipping label was provided with your shipment.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 855-219-2824 or by submitting them directly to their website through the Contact Us link.
Reputation
Unfortunately this website does not really appear to have any reviews by either customers or other blogs or websites that specialize in accessories or in shopping discounts, making it extremely difficult for prospective customers to know whether to trust this website.
With a 90 day Refund Policy, most customers may feel comfortable trying this retailer for themselves, as long as they keep in mind that they cannot return a worn watch for a refund or exchange.
Competitors and Alternatives?
There are many different men’s watch companies that sell their products online, like MVMT Watches or even Amazon, where customers will be able to find watches of different kinds, sizes, and brands.
If you have any experience with Watch Station or their products, please leave your reviews below.
Watch Station Customer Reviews
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Fake watch.
Worst customer service
Usless and incompetent customer service. I went there to exchange a watch as it was a gift but didn't like any watch in the shop at that time, so I was told to exchange with gift cards as it was the best option as the gift card could be used online.
However when I looked for the watch online, there was no option to use the giftcard to purchase anything. I called customer service several times but got no response from them, then after repeatedly calling watchstation branch they said I could use gift cards only in the store. I told I wanted a refund as I was misguided from the staff and it was not my mistake.
They confirmed to me via email that I would get a refund and further compensation for my troubles but I would have to go to the outlet.
I live near Gatwick and all outlets are quite far from my place still I agreed to go there, but when I went there initially they refused to give refund for giftcard but when I showed them written email they refunded giftcard amount but didn't gave any compensation and said it was not their mistake and as also they didn't promise any such thing. They were adamant that the email was received from another branch which I didn't even contact and I could only get my compensation from that branch even though no purchase was made from the that I received the email through.
The manager of the branch was also extremely rude and refused to help me in any sort of way and was fixed in her ways in denying any mistake and not acknowledging how their constant mismanagement was the reason so much of my time was wasted.
Please do not waste your time here! You can find much better retail outlets who actually know how to treat their customers.
It was great.
dont not buy from watchstation online website.
You know, if you weren't so lazy and went to the retail store you could buy that same day AND return it at that same location if you really wanted to.
horrible customer service
Defective watch.I paid the return shipment!
I've wasted time shopping on their site. I placed my order and received an email order confirmation. After a week, it took them a WEEK, they sent me another email saying my order was canceled due to lack of inventory/out of stock. So I checked their site to look for a replacement item. What so disappointing is that my exact item was still available to order in their site. I called costumer service to see why my order was canceled because it's still available online. Unfortunately, it's really out of stock and their site is fooling. Anyway, I was avail to do a replacement order via phone and it was all set. My replacement order was confirmed and shipped.
But The worst of this crap was when I received my order. They sent me defective item. The watch was not working. The costumer service helped me try to make it work but it was dumb broken! Had to return it with so much pain because the instruction of the first costumer service was stupid. They sent me wrong return label, instructed me to drop the package at the wrong shipment company and I end up paying the return shipment. Please be warn, don't waste your time and money.
3 watches that didn't work in a row!
When did they refund your money back?