Vital Fit Track Watch Reviews

I would give this product a zero star if it's available. The product simply doesn't work! My husband is an electrical engineer and a computer expert couldn't get the watches to work. (Btw- I did read the '2023 top five smart watches reviews' before my purchase and some how this product was on the top - something is very wrong about that review!) Either this company sold me the returned damaged watches or they are making money by cheating its customers.

They offered to provide technical support to trouble shoot the problem. After a week of back and forth trying their solutions - the watches were still as dead as door nails - they couldn't even hold the charge! We then pursued a full refund based on their "90 days money back guarantee" policy but they would only offered a 50% refund and suggested me to keep the watches or gift them to others - is this a joke???

Finally, after two weeks of negotiations they agreed to gave us a 85% refund. I reluctantly took it because I was simply exhausted! I was upset not because of a 15% loss, it was because I was lied to by this company. I couldn't believe how a company gets away with this kind of scam and is still selling their product online.

I rarely write review for anything but I determined that I will write a review about this product. I hope this review would spare someone from experiencing what we experienced! Stay away from this company and its products!!!

The continuous bpm function stopped working after 2 weeks - wouldn’t buy this again- cost to return too much and no return address.

Would give -100 if i could. This tracker does not scan or monitor my bp,hr,or pulse ox. It reads fine on my palm or the inside of my fingers, but will not read on my African American arm. Total garbage. The app is useless and the display time won't go higher than 15 secs.

This watch is not as advertised. I bought two of them and there is no app that it can connect with, even though it's on their website.

Does not work with my iPhone and it was mentioned that the watch works with both Android and iPhone. I bought it because of the blood pressure tracker which does not work either.

I would not recommend it to buyers. Not easy to return.

My Fitbit stopped working and we purchased this Vital Track. When I opened the package the Warranty card was written in Mandarin (Chinese). This product was advertised as being made in the USA. All measurements, degrees etc were Metrics. Why if produced in the USA?

Next, it took over 2 hours to sink the App to the device. We were on the phone with their CS the entire time and he was located in India/Philippines etc. His accent was so strong we couldn't understand him.

Next, the device would not track my steps, my blood pressure. We worked on it an additional 2 hours. Finally it just stopped working. We called their CS and told them we were returning it. She told us there would be a 50% re-stocking fee. I told her there was a 90 day return policy, this product was defective and I wasn't paying a restocking fee. She tried to push the issue and I told her I was contacting my CC company. I was refunded my purchase amount and have a confirmation email.

This is a Fraudulent company selling Chinese made trackers as being made in the USA. They are fraudulent in their advertising and return policy. I have filed a formal complaint with the state of NJ.

I have not got it to work. I also purchased a charger with it. I would like to return it with the charger and extra watch bands. I would like to give it no stars...

I purchased this Vital Smart Bracelet through the Vital web site. "DON'T WASTE YOUR MONEY!!!"

I and 3 other people tried to program this Smart bracelet to my mobile phone to program the bracelet. Once the mobile phone connected to the "Data Band", the bracelet would not response to the mobile phone.

We each tried three times installing and uninstalling. Neither time did the bracelet response to changing date, time ,etc. We followed the instruction on the manual and it still would not response. I emailed Vital Customer Service, two times to requested for an authorization code, which you need in order to return the bracelet and get a full refund.

After not getting any response from Vital Customer Service, I had to call Customer Service. Then here, the Agent instead of giving me a return code, he offered me $39.00 credit and keep the bracelet.

But I explained that it can't be programed, so I would like a refund, as described on their 90 day return. Then the agent offers me $59.00 credit and keep the bracelet. If I still what to return the bracelet, then they would have to charge me $13.00 for restocking.

So the return policy is not correct. You do not get a full refund if you return the product within the 90 days.

So basically, the Vital still get to keep part of your purchase price, when its refund policy said "YOU GET A FULL REFUND OF PURCHASE WITHIN THE 90 DAYS."

So don't bother wasting your money on this produce because if you do and want to return it, you don't get back what you paid for it.