Vital Fit Track Watch Reviews
Vital Fit Track Watch Customer Reviews
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Be afraid...be very afraid
Total SCAM!!!
The "company" is one tech savvy immigrant working out of his bedroom.
No physical mailing address for "returns"
There is NO support.
The "warranty" is meaningless.
Product itself is junk.
Do NOT subject yourself to this ripoff
You get what you pay for!
Absolute garbage. First, the Chinese to English translation on the directions is horrible. Screen scrolling doesn't work and the watch won't update time, date, etc.
Thought I'd save a few bucks and not go with my now broken tried and true Fitbit. Bad call. You get what you pay for. Now we'll see if company will step up to the plate and allow a return for a refund.
I completely agree with this review. Sleep tracking has worked one time in a week. When I was considering my purchase, I had entered all my information and was still considering the purchase. I decided to just close the window and did so without clicking the "Purchase now or confirm purchase." Much to my surprise the next thing I know I have a charge on my account for the purchase of the product!!! I will be returning. DO NOT BUY!!!
There is no contact with company, return address is NJ.
THIS WATCH IS A RIPOFF. DON'T BUY.
SCAM! SCAM! Vital Fit Track Watch Is Trash
Junk.
One star is more than deserved. 90 day guarantee they say. Well it died completely at about day 93; will not accept a charge in any way shape or form. Also, the BP readings are highly suspect as they are far different from my dedicated BP device (which very closely matches the Dr office readings.
Don't waste your money!
Bad product! DO NOT BUY!!!
I would give this product a zero star if it's available. The product simply doesn't work! My husband is an electrical engineer and a computer expert couldn't get the watches to work. (Btw- I did read the '2023 top five smart watches reviews' before my purchase and some how this product was on the top - something is very wrong about that review!) Either this company sold me the returned damaged watches or they are making money by cheating its customers.
They offered to provide technical support to trouble shoot the problem. After a week of back and forth trying their solutions - the watches were still as dead as door nails - they couldn't even hold the charge! We then pursued a full refund based on their "90 days money back guarantee" policy but they would only offered a 50% refund and suggested me to keep the watches or gift them to others - is this a joke???
Finally, after two weeks of negotiations they agreed to gave us a 85% refund. I reluctantly took it because I was simply exhausted! I was upset not because of a 15% loss, it was because I was lied to by this company. I couldn't believe how a company gets away with this kind of scam and is still selling their product online.
I rarely write review for anything but I determined that I will write a review about this product. I hope this review would spare someone from experiencing what we experienced! Stay away from this company and its products!!!
This watch is defective and will not last
Read the instructions completely
This is a Scam
Have to believe this item is totally a scam.
Continuous bpm heart monitoring not working
The continuous bpm function stopped working after 2 weeks - wouldn’t buy this again- cost to return too much and no return address.
Don't waste your time or money
Would give -100 if i could. This tracker does not scan or monitor my bp,hr,or pulse ox. It reads fine on my palm or the inside of my fingers, but will not read on my African American arm. Total garbage. The app is useless and the display time won't go higher than 15 secs.
Extremely poor product.
No charging cable provided
I contacted Vitalfittracker via email and told them the device would not charge and requested a full refund. They responded to my email within a few minutes and told me they would process a full refund. To my surprise, I received a full refund to my Discover Card within 5 days. They told me I could keep the fitness tracker (never could get it to charge) and I did not need to return it. My experience with their customer service was great.