Vital Fit Track Watch Reviews

Vital Fit Track Watch Customer Reviews

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Be afraid...be very afraid
June 21, 2024

Total SCAM!!!

The "company" is one tech savvy immigrant working out of his bedroom.

No physical mailing address for "returns"

There is NO support.

The "warranty" is meaningless.

Product itself is junk.

Do NOT subject yourself to this ripoff

You get what you pay for!
June 7, 2024

Absolute garbage. First, the Chinese to English translation on the directions is horrible. Screen scrolling doesn't work and the watch won't update time, date, etc.

Thought I'd save a few bucks and not go with my now broken tried and true Fitbit. Bad call. You get what you pay for. Now we'll see if company will step up to the plate and allow a return for a refund.

teejaymp June 29, 2024

I completely agree with this review. Sleep tracking has worked one time in a week. When I was considering my purchase, I had entered all my information and was still considering the purchase. I decided to just close the window and did so without clicking the "Purchase now or confirm purchase." Much to my surprise the next thing I know I have a charge on my account for the purchase of the product!!! I will be returning. DO NOT BUY!!!

There is no contact with company, return address is NJ.
May 2, 2024
There is no charging cord for the watches, and for some reason they sent me 4 watches! Seems to have taken quite a while to get here.

THIS WATCH IS A RIPOFF. DON'T BUY.
March 6, 2024
NO MONEY BACK IF RETURNED. I RETURNED 2 WATCHES TWO WEEKS AFTER PURCHASE. NEITHER ONE WORKED. NO MONEY BACK. NO PHONECALL, NO E-MAIL, NO NOTHING.

SCAM! SCAM! Vital Fit Track Watch Is Trash
March 5, 2024
If I could give a negative zero I would! This is a scam. I ordered to vital fit track watches and the charger. Neither one of the items works. The company offered a partial refund and told me to keep the items as a goodwill gesture. I wish I would have dug deeper for reviews. Vital Fit Track Watch is advertised as one of the best fit trackers. It's probably the worst. Fit for the trash!

Junk.
February 24, 2024

One star is more than deserved. 90 day guarantee they say. Well it died completely at about day 93; will not accept a charge in any way shape or form. Also, the BP readings are highly suspect as they are far different from my dedicated BP device (which very closely matches the Dr office readings.

Don't waste your money!
February 22, 2024
First: the website charges a purchase before you can give it a glance. Second: you can't log into their site without a credit card (red flag) which means I can't set the time/date etc. unless I provide the CC info. It's difficult to charge. Finally, I sent an e-mail to their customer support and to date have not received a response. Hate to lose the money, but lesson has been learned. Amazon had this item on their site, but no longer.

Bad product! DO NOT BUY!!!
February 21, 2024

I would give this product a zero star if it's available. The product simply doesn't work! My husband is an electrical engineer and a computer expert couldn't get the watches to work. (Btw- I did read the '2023 top five smart watches reviews' before my purchase and some how this product was on the top - something is very wrong about that review!) Either this company sold me the returned damaged watches or they are making money by cheating its customers.

They offered to provide technical support to trouble shoot the problem. After a week of back and forth trying their solutions - the watches were still as dead as door nails - they couldn't even hold the charge! We then pursued a full refund based on their "90 days money back guarantee" policy but they would only offered a 50% refund and suggested me to keep the watches or gift them to others - is this a joke???

Finally, after two weeks of negotiations they agreed to gave us a 85% refund. I reluctantly took it because I was simply exhausted! I was upset not because of a 15% loss, it was because I was lied to by this company. I couldn't believe how a company gets away with this kind of scam and is still selling their product online.

I rarely write review for anything but I determined that I will write a review about this product. I hope this review would spare someone from experiencing what we experienced! Stay away from this company and its products!!!

This watch is defective and will not last
February 20, 2024
This watch is garbage. The tv ads on YouTube feature it as a great alternative to more expensive watches like the IWatch. NOT!!! This watch is a piece of garbage made in China. I did not like the fact that it only works on military time and the face is small and hard to read, so I contacted the company to return it. They convinced me to take a refund of half the price to keep it. I did and shortly afterward the watch no longer functioned. It is defective. I contacted them again regarding this issue and they will not refund the rest of my money for the defective item. DO NOT WASTE YOUR MONEY!!!

Read the instructions completely
February 18, 2024
Works just fine

This is a Scam
February 15, 2024
This is a scam! Try calling the Customer Support numbers….neither of them are working numbers.

Have to believe this item is totally a scam.
January 24, 2024
I think this entire thing is a scam. Received the watch later than they said I would & then I was never able to even get it to turn on. I gave them a one because they did say they will refund my purchase price on my card & for me not to send it back.

Continuous bpm heart monitoring not working
January 24, 2024

The continuous bpm function stopped working after 2 weeks - wouldn’t buy this again- cost to return too much and no return address.

Don't waste your time or money
January 23, 2024

Would give -100 if i could. This tracker does not scan or monitor my bp,hr,or pulse ox. It reads fine on my palm or the inside of my fingers, but will not read on my African American arm. Total garbage. The app is useless and the display time won't go higher than 15 secs.

Extremely poor product.
January 18, 2024
This tracker is a piece of crap. Don’t believe any positive reviews because they were probably written by the company that makes them. They sent me a device that was in all likelihood returned by someone else for lack of performance. I called to report my issues with the device and was told to charge it for 3 to 6 hours!!! What?! I charge it for 1.5 to 2 hrs as instructed in the accompanying literature. The watch band is very hard to detach in order to plug the watch into the charger. A charge lasts less than 20 hours. The buttons on the watch face do not work consistently. The app doesn’t give you battery charge status. I was told I could return the device but would have to pay shipping and a restocking fee! Are you kidding? They would try to sell this junk to another unsuspecting buyer?? If I could give it less than one star, that would be more appropriate.

No charging cable provided
January 14, 2024
I did not receive a charging cable. So, I could not charge the device. I wish I had seen these reviews before I ordered. I will request a refund. I now have Fitbit Charge 6 and it works great!

Rube January 27, 2024

I contacted Vitalfittracker via email and told them the device would not charge and requested a full refund. They responded to my email within a few minutes and told me they would process a full refund. To my surprise, I received a full refund to my Discover Card within 5 days. They told me I could keep the fitness tracker (never could get it to charge) and I did not need to return it. My experience with their customer service was great.

Stay away from this company
January 12, 2024
They did not send a plug I ordered and the two watches I did order died shortly after. They refused to answer my emails after answering the first one I sent. Horrible customer service.

This watch is a scam!
January 11, 2024
I would give it a 00000 if I could! This is a scam!! DO NOT buy!!

Don't buy it
January 4, 2024
Mine lasted 6 months and went stone dead. I tried working with the company and they said it was out of the 90 day warranty. They didn't offer any options at all. POS

Scam company skimming your money
December 27, 2023
This is a scam. They send a watch that does not work then refuse to send you your entire price back. They sent me $36 of a $52 order for a NOT FUNCTIONAL watch and wasted an incredible amount of time. Stay away from this company.