About The Great Courses
The Great Courses, found online at TheGreatCourses.com, is a subsidiary of The Teaching Company which promises people educational courses that are “uniquely crafted for lifelong learners.”
How Does It Work?
According to their website, the creators of The Great Courses choose course subjects and select professors from thousands of options each year, and then build support teams for the professors so they can create “a customized and entertaining educational journey that’s both comprehensive and fascinating.”
The website says that their students can get fulfilling learning experiences without the drawbacks of traditional university classes like prerequisites, homework assignments, or exams. You can also choose the format that best suits your needs, whether that is video or audio, discs or digital.
Customers who know that they will take advantage of more than a single course are also welcome to sign up for The Great Courses Plus, which is a monthly subscription service that provides you access to all of the great courses which are conducted on video – it does not include audio courses at this time.
Currently the range of subjects offered by this company include Science, Music, Economics & Finance, Mathematics, Religion, Better Living, History, Philosophy, Professional, Fine Arts, Literature & Language, and more.
At this time, there are actually two different mobile applications for The Great Courses at this time. The first is the general application for students of The Great Courses, and the second is the app specifically designed for The Great Courses Plus, which is designed for video streaming. These apps are available on iOS, Android, Roku, and more.
Customers who are interested in purchasing a single course will be able to find them at a variety of price points, from courses as affordable as $19.95 to those that begin as high as $89.95. Customers who are interested in signing up for The Great Courses Plus can do so for $49.99 per month, which will begin with a free one month trial, or you can choose to pay annually which is $359.99, or a 40% savings off of paying monthly.
Whenever you order a course from this website, a Return Form will be printed on the back of the invoice included in your package. To return or exchange a product, all you have to do is fill out this form and send it back with all original discs, boxes, and guide books.
The Great Courses says that their customer satisfaction is 100% guaranteed, and customers who are dissatisfied with their purchase are welcome to exchange it for one of equal or lessor value at any time within a year of the initial purchase date. And if a disc ever breaks or warps, they will replace it as long as that course is still in production.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 800-832-2412 or by email at [email protected]
It appears as though this company has mixed reviews at this time, but mostly because of issues with their mobile applications. The courses themselves, their design and their content, all appear to be well liked, dating back to the time when the company was originally called The Teaching Company.
But most people are at a place where having the convenience of accessing their purchases via mobile apps on the go is extremely important, so having an app that still has issues and glitches is very disappointing to many customers.
Customers must consider this when choosing whether or not to invest in this company’s courses.
Competitors and Alternatives?
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