Stoneberry.com is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or “As Seen on TV” items.
Stoneberry promises their customers that every item on their website is hand picked for top quality. In addition they are based in Wisconsin and say they provide all their customer service from employees based here in the United States for the benefit of their customers.
The main goal of this company, according to their website, is to make their customers’ shopping experience “affordable and easy” through the use of their Stoneberry Credit system.
Applying for Stoneberry Credit is not the same as applying for a credit card; in fact, they say you do not even have to complete a formal application process. Rather, you simply go to their website and fill your cart with the items you wish to order.
Once you click “Checkout” and provide your name and address for delivery, you will have the option to select Stoneberry Credit as your payment method. This allows you to put your overall purchase on a monthly payment plan.
To use the Stoneberry Credit, they say there are no annual membership fees, no over-limit fees, and no fees to pay your bill online. Your monthly payment amount will be determined by the overall cost of your order.
If you are unsatisfied with an item or it is damaged or defective, you can receive a refund or an exchange if you return the item to the store within 30 days of your purchase. Make sure to include the filled out return form – which you can find on the back of the packing slip which comes with your delivery – to determine whether you are seeking an exchange or refund.
If you have any experience with this retailer, please leave your Stoneberry.com reviews below.
3 ‘Stoneberry.com’ Reviews
I like stoneberry never had any issues with them at all there pricing is good I got my stuff ordered asap they give follow up emails she items ship and tracking I will order from them a lot I understand problems happen every place has issues but I like stoneberry they have been very good to me all the time...
We ordered 2 items. One called a heavy duty extra large dog crate. It is flimsy and won't stay up. It is NOT extra large. The second one was a 2-piece bathroom set that came out amid several bits of loose carpet material. Thinking it was just poor packing procedures we put it down. It is very small compared to pictures, VERY thin and that carpeting material? It came from the product which is falling apart and leaves dye on wet feet. Since it's a red product it looks like someone's leaving bloody footprints. Very disturbing event.
Trying to return and cancel this, they want us to pay to ship them back.
Stoneberry is very unprofessional to their customers along with their business in general. They wIll try to rip you off with their marketing schemes and check you out as if they honored ther price discounts but then charge full price.. I Could just imagine how many times that they have gotten away with it.. They are very fraudulent with their practices and cant believe their has not been a class action lawsuit filed against them because of it, but does make sense that they have an F rating from the Better Business Bureau. youve been warned