Silver Bullet Hose Reviews

Silver Bullet Hose Customer Reviews

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poor quality product from China
June 27, 2021

3 hoses in 1 year... all developed leaks in the hose within 2 weeks.

Home Depot credited all of the units, but the time to return 3 times is unacceptable...

When I queried Home Depot, they told be that the as seen on TV products "sells well".

What about the store brand value when selling a product with known defects!

Do not waste your money
May 26, 2021
It failed almost immediately. this hose cannot take any pressure. It burst and leaked. what a miserable excuse for a hose.. Don't waste your money.

Hard to review when it was never delivered
October 23, 2020
This company is a scam. No live customer service and they won’t respond to emails. I ordered a 50-ft hose in May of 2020 and it’s still not here and can not get a response. Go buy something better at your local Home Depot.

Save your money
July 12, 2020
My rating would be less than zero if possible. I have purchased three of these hoses and each one has failed. The vendor refuses to take them back anymore. I use them for washing my car. They don't get driven over, are fully drained after each usage and yet they blow out each year. There is no customer service to call regarding this problem as their customer service line is only an order line. They have no email site for customer service. The rave reviews on their site are bull crap. Beware!

Silver Bullet hose
July 5, 2020
I ordered it well over a month ago and still waiting for it. Finally got thru to customer service and they still could not give me a definite delivery date. You can't contact them thru their website because the link doesn't work.Going to contact my credit card company because they billed me for it immediately after I ordered it. I've seen the same hose at Home Depot but I'm too wary to buy it!

ordered month ago, haven't received
June 29, 2020
I ordered this a month ago. My card was charged, but still haven't received hose. Tried to contact company, but they make you go through a website to check status, which cannot locate my order. This feels like a scam.

pocket hose silver bullet
June 24, 2020
Stay away from these people !!!!! I ordered the product May 12, 2020 and it is now June 24 and have not received. Also, it is almost impossible to get any info from them. I tried 4 or 5 times to get through with no luck. FINALLY i got through to someone who sounded like he was speaking a foreign language and all I got was a promise that the hose "would be shipping soon". This is the worst experience I've ever had ordering something on line. BEWARE of this company

Bad customer service
June 16, 2020
No tracking number. No contact information on the website no email address. Only a 800 number. When you call the 800 number, they make you wait for 8 minutes. After 8 minutes, call is disconnected. During the 8 minutes waiting time they mention an email address (contact) that is impossible to understand. A complete disregard of customers. Please do not buy: what they want is your money.

waste of money
June 8, 2020
bought several, gifted to my 3 children too. all failed within 1 year

silver bullet pocket hose
May 14, 2020
I have not received my order or gotten any order status and it has been over a month. Customer service will not answer and there is no email to contact them!!!

Silver Bullet
April 30, 2020
It leaks at the faucet and it's bigger than I expected.

BethDotson May 14, 2020

I have not gotten my order and customer service WILL NOT answer after over a month!!!

judith jones June 29, 2020

I'm having the same experience. Reporting to credit card company.