Silver Bullet Hose Reviews

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Silver Bullet Hose Customer Reviews

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Waste of money!
August 30, 2022

Bought a 50' Silver Bullet Hose at local Ace Hardware. Got it home, hooked it up and pressurized it with water. Seemed shorter than 50' to me, so I measured it. Sure enough, it measured 40'. Also end to which you can connect your own nozzle is cheap plastic that will surely break quickly. Finally, the instructions indicate that you should store it inside when not in use. I suspect the sun will damage it or render it useless. When I called the customer service number, they said I should just exchange it at the store, really??

Needless to say, I returned it to the store and will NOT buy this product.

Siver Bullet Hose Scam
August 19, 2022
Purchased hose based on the advertised fact that the product didn't leak. The first hose sprung a significant leak a few days after the guarantee date. About a week later, the second hose actually ruptured completely. I am unable to contact the company via their customer service phone line. Don't fall for this scam!

No water pressure
August 18, 2022

Used the Pocket Hose for years even though they would start to leak after a few. I liked the ease of use. Bought a Silver Bullet and returned it twice….laughable water pressure! Like “no” water pressure! They should not be selling this product (Home Depot)! To solve the leakage problem they over restricted the pressure!

Piece of crapiola
August 13, 2022

Thought the guy from Home Improvement was legit advertising this hose. Guess not. Biggest scam

I have bought into in years lol! Not 25’ - maybe 12’ ? No water pressure. Can’t even fathom why the water isn’t coming through it? Also water appears to be bubbling through hose - leaking right outta the box.

Feel so stupid for buying this TV ad that I think I deserve being scammed. Prolly will let them keep my money as my punishment lol! Avoid or take your medicine!!

July 17, 2022
This is the worst hose I ever bought!! It lasted 43 days before it sprung the biggest hole in it that it wouldn’t even come out the end of the hose. Don’t waste your money on this junk.

Doesn’t last long!
July 4, 2022
I don’t know how long this hose is supposed to last but mine only lasted 1 1/2 years then it sprung a leak. So good luck!!!!

Buyer Beware, JUNK
June 24, 2022
Should have taken time to read all the bad reviews, lesson learned!!! Do not waste money for hose that does not work as advertised, piece of junk!!!

Piece of JUNK! Do NOT buy!
June 23, 2022

Opened the package, attached to my spigot and threw away the package. Should have turned on the spigot right then and there instead of waiting until I needed it. It had 2 leaks! Brand new! Do not recommend this piece of junk!

May 25, 2022

Returning it, so little water stream you can't water the flower beds...

Jonsmith August 13, 2022

Ditto. Can’t figure why the water won’t flow through? Strange. I’m returning it.

Not what is advertised
May 24, 2022
I bought these for an 89 year old woman who insists on watering her flower garden. They are very lightweight but not close to 25'. If they were the proper size I would give 5 stars

Not as advertised
April 29, 2022

Very Very disappointed in this hose. First they call it 25 foot hose if your lucky it is about 12 feet long. I bought 2 of them and maybe you can get 25 feet with them hooked together. second they have slow water feed lots of pressure but slow. I will never buy this hose again it was a waste of money

poor quality product from China
June 27, 2021

3 hoses in 1 year... all developed leaks in the hose within 2 weeks.

Home Depot credited all of the units, but the time to return 3 times is unacceptable...

When I queried Home Depot, they told be that the as seen on TV products "sells well".

What about the store brand value when selling a product with known defects!

Do not waste your money
May 26, 2021
It failed almost immediately. this hose cannot take any pressure. It burst and leaked. what a miserable excuse for a hose.. Don't waste your money.

Hard to review when it was never delivered
October 23, 2020
This company is a scam. No live customer service and they won’t respond to emails. I ordered a 50-ft hose in May of 2020 and it’s still not here and can not get a response. Go buy something better at your local Home Depot.

Save your money
July 12, 2020
My rating would be less than zero if possible. I have purchased three of these hoses and each one has failed. The vendor refuses to take them back anymore. I use them for washing my car. They don't get driven over, are fully drained after each usage and yet they blow out each year. There is no customer service to call regarding this problem as their customer service line is only an order line. They have no email site for customer service. The rave reviews on their site are bull crap. Beware!

Silver Bullet hose
July 5, 2020
I ordered it well over a month ago and still waiting for it. Finally got thru to customer service and they still could not give me a definite delivery date. You can't contact them thru their website because the link doesn't work.Going to contact my credit card company because they billed me for it immediately after I ordered it. I've seen the same hose at Home Depot but I'm too wary to buy it!

ordered month ago, haven't received
June 29, 2020
I ordered this a month ago. My card was charged, but still haven't received hose. Tried to contact company, but they make you go through a website to check status, which cannot locate my order. This feels like a scam.

pocket hose silver bullet
June 24, 2020
Stay away from these people !!!!! I ordered the product May 12, 2020 and it is now June 24 and have not received. Also, it is almost impossible to get any info from them. I tried 4 or 5 times to get through with no luck. FINALLY i got through to someone who sounded like he was speaking a foreign language and all I got was a promise that the hose "would be shipping soon". This is the worst experience I've ever had ordering something on line. BEWARE of this company

Bad customer service
June 16, 2020
No tracking number. No contact information on the website no email address. Only a 800 number. When you call the 800 number, they make you wait for 8 minutes. After 8 minutes, call is disconnected. During the 8 minutes waiting time they mention an email address (contact) that is impossible to understand. A complete disregard of customers. Please do not buy: what they want is your money.

waste of money
June 8, 2020
bought several, gifted to my 3 children too. all failed within 1 year