Raise.com Reviews

Raise.com
( 23 reviews )
Website: www.Raise.com

Raise.com Customer Reviews

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Gift card purchase with $0 balance on card....will not refund!!!
March 2, 2016

This company can shaft you without recourse. My wife purchased 6 large Walmart gift cards. When she went to use them at Walmart the value for all 6 was $0.00. She went through Raise procedure for refund and two were refunded. The other 4 were not: "our gift card review/investigation believes they were used by you" They will not refund the amount....almost $4000.00.

DO NOT believe their statement that you have 100 days. The cards were bought and used within 2 days. They claim that they check them before they email and that they were good when they sent them so she must have used them. She has never had a problem with cardpool.com buying and using their cards

Don't use them.
February 25, 2016

I bought three Starbucks gift cards from them over two weeks ago. None of the cards worked (and I tried them right after I received them). I contacted them right away for a refund. 15 days later I am still waiting for a refund. They said they are still researching the issue and to wait until next week.

They had no issue charging me the day they sold me the bad gift cards, but getting your money back for those bad gift cards seems to be a problem.

treehugger
November 22, 2015
i have purchased a number of cards on this website. i tried to use 3 of them to make a large purchase at lowe's 3 days ago. 2 of them worked, but the third was denied. i thought maybe the cashier had entered the numbers incorrectly; so, i tried again at the customer service desk. they had the same result. i contacted Raise when i returned home. (this is an excruciatingly long process. make sure you set aside several hours) initially, i was told that a refund would be issued, which i have yet to see. however, i received a second billing for the same card today. i have now paid twice for a card i cannot use. they say it was used 2 days after i bought it. if so, it was most definitely not used by me. they do not seem interested in believing their customers or standing behind their product. deal with them at your peril.

Eric February 25, 2016

I am still waiting (over two weeks now) for a refund for bad gift cards they sold me. They are eager to take your money but not so eager to give it back (despite their 100 day guarantee).

linda mccaughey February 25, 2016

yep--since i wrote this, 2 more of the gift cards i bought have turned out to be worthless--both for fifty dollars.