Purple Wave Auctions Reviews
Purple Wave Auctions, found at PurpleWave.com, is a heavy equipment auctions site that aims to provide an easy user experience whether one is looking to sell or buy farm machinery and equipment.
Purple Wave has been in business since 2000 and is the largest no-reserve online auction site in the country specializing in private and government auctions of vehicles and other equipment.
By growing to this size, they have attempted to accumulate a large community of bidders to see your auctions. They do not require you to move the equipment in order to sell it, which adds to the convenience of online shopping.
How Does It Work?
At Purple Wave you can find agricultural equipment, trucks, trailers, and even passenger vehicles. Each listing includes information and photos of the equipment or vehicle.
Purple Wave auctions items much like a traditional auction but are completed online and are no-reserve. That means that there is no minimum price and the item goes to the highest bidder regardless of how low that bid might be.
If you're the seller, the Purple Wave team will come to you to take photos and help list your equipment. When your piece is sold, Purple Wave takes care of all the payments and processes and helps with the title.
As a buyer, you will be able to see what the current bid is going for, set the next bid, or have the option to set what your maximum bid is. In this case, as the auction continues, your bid will automatically increase until you either win the auction or your max bid is reached.
Once the auction is complete, the buyer is responsible for the cost of transportation and any other costs incurred after the sale.
Online Reviews/Complaints
The online reviews for Purple Wave Auctions is mixed. Some people are happy with the convenient services the company provides but others are disappointed when they finally see their purchase in person.
Regrettably, you can only see so much in a picture and some have claimed that the inspections given by Purple Wave Auction's team are not as thorough as they should be. This creates a risk if dealing with an unscrupulous owner who bends the truth about the condition of their vehicle.
Purple Wave Auctions states in their terms and conditions that the items sold are "as-is" and "where-is", meaning that if you are unhappy with your purchase you will not have much recourse in the matter. This has been the cause of most of the complaints found in the reviews.
Unfortunately not being able to inspect the product in-person is an inherent risk one takes when dealing with an online auction.
For best results, you should communicate well with the seller, ask lots of questions, and, if at all possible, see the vehicle in-person before buying it. Remember that all auctions, on or offline, carry a certain amount of risk.
Purple Wave Auctions Company Info
Purple Wave Auctions can be contacted at toll-free phone number at 866-608-9283 or by e-mail at [email protected] They list their physical address as 825 Levee Drive, Manhattan, KS 66502
If you have any experience with Purple Wave Auctions, please leave your reviews below.
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Purple Wave Auctions Customer Reviews
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Purplewave will not back what's right
When Does An Auction End?
I really don't care for the fact that the auction "close" time isn't really a close time. My first time going thru the bid process...they kept extending the time by 5 minutes to drive the price up.
And who even knows if it is actually another bidder or the seller themselves. If the auction ends at 10 then end it. If I am the highest bidder at that time then I should win.
Bid time increases to simulate a live auction. Like any other LEGITIMATE auction, when a bid is placed, the “auctioneer” extends the time to close (or bang the gavel if you will) to account for any new potential bids. Seller has no control over the time clock or the extension of asset close time.
Legitimate auction service; responsibility lies with the buyers
I have purchased 3 pickups through PurpleWave and all 3 were exactly as stated/shown. If you cannot examine a vehicle in person, make sure you only bid on ones with videos where you can hear the engine and see them drive. I did go inspect a vehicle once that had heavy hail damage not mentioned in the description and not visible in the camera angles (hence 4 stars).
If you can inspect it, take an OBDII reader. Because PW is a 3rd-party intermediary, you get a neutral look at items rather than just seller descriptions. You are buying used equipment that people/companies are getting rid of for a reason. Find out from the owner what that reason is and you save a lot of headaches.
All the sellers I have called gave honest answers to my questions. But that's not on PurpleWave, that's on the prospective buyers.
There is a shill in the Purple Wave Auction House.
Do your research before slandering an honest business please.
Hurts my heart to read such preposterous words about a company and community beloved by so many.
Great website
Purple wave lie about the equipment
Purple Wave Auction....Beware of what they tell you
I bought a Tractor from purple wave auction co on line they said point blank that the hydraulics were in working condition but wen I got it the lift was froze in the all the way up and would not move. I complained sand was told by chuck to send them the bill from John Deere it was 2,025.00 they offered me only 250.00 witch i have not seen . They totally miss represent the tractor in the add and are wiilling to do nothing about it, KEEP YOUR MONEY IN YOUR POCKET AND STAY AWAY FROM PURPLEWAVE THEY ARE CON ARTEST RONALD SESLER
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Don’t believe everything you read folks
Be Ware!!!!!!!!!
I purchased 3 items from Purple Wave. All 3 items had undisclosed issues that lowered their value. Item 1 was a 2006 diesel f350. It had been altered previously rendering it unable to be registered and pass emissions. Questions and complaints to Purple Wave resulted it "too bad." Item 2 was a 2016 F150. In the listing it noted AC as one of the included options. However, the AC compressor was seized, along with several other AC issues that cost $1500 to repair. Complaints to Purple wave resulted again in "its risky to buy at auction, because there are no guarantees." Item 3 was a 2000 track loader. It had numerous issues that were undisclosed resulting in $3000 in repairs.
Bottom line is people sell crap at auctions that they could normally not push on people who are present, without disclosing the issues. Since purple wave cannot hold them to the descriptions, buyers will almost always get something that has problems that prevent a normal sale. In all, the undisclosed repairs cost me $6,000. Best to buy local where you can examine the items and sue if they conceal important issues.
“But local” = spend more money in a lot of cases.
If you’re planning to buy something, you’d better be willing to check it out first.
Sorry but auctions can be risky. Purple Wave does their best to accurately represent their assets, but when a deal seems too good to be true it probably is.
A lot of sites are a lot worse, so be careful not to ruin a site who, in my opinion, is redefining what an auction truly is.
Purple Wave: You don't always get what you pay for.
Purple Wave is a legitimate auction house, but purchases there can be risky.
Since the equipment is located at the owner's place of business, not the auction yard, the purchaser must trust the auction house and also trust the equipment owner.
In my case, the owner felt that the equipment did not sell for the amount that he had expected.
To make up for this, the equipment owner withheld several valuable components.
Purple Wave asked the owner to produce the items. The owner admitted that he still had them, but refused to give them up.
Purple Wave has very little power to enforce the sale and delivery of their auction items; their service is limited to arranging the sale and collecting a percentage, the same percentage that a regular full-service auction house collects.
Since any Purple Wave auction item may involve a disgruntled owner, a purchase through Purple Wave Auction involves that additional risk.
You bid online on their website, then you pay your money to Purple Wave. When it's time to take possession of your item, you're on your own.
Purple wave is simply acting as the auctioneer of the asset. They take on the risk to utilize their resources in listing the asset, usually losing more money than the buyer or seller when there is a problem in a sale.
You are not “paying your money to purple wave,” you’re paying your money to the seller, with whom you should have communicated with prior to buying an asset as stated in terms and conditions.
They do their best to accurately represent their assets but ultimately it comes down to the buyer and seller to honor the fair and honest buying/selling community purple wave strives every day to represent.
How is purple "losing more money than the buyer or seller when there is a problem in a sale" when purple's cut is a percentage, not the actual whole sale amount? The buyer is the one who is out all of their money, not purple. And the seller at one point has both the sale item and the money, so the seller is holding all of the cards.
It is only when the buyer attempts to retrieve what they have paid for is the field leveled. If they can retrieve it at all. At no time was purple out more than either the buyer or seller.
Purple still got their percentage, so purple is way ahead in the game over the other two.