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PR.Business Customer Reviews
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SCAM, incompetent, they do nothing for you
I haven't signed any contract with these people. They say I have an account and are constantly calling me. I'm gonna have to block them.
They Are Liars So Stay Away From Them!
****IMPORTANT**** MUST READ THIS!!!****
DO NOT, fall into PR.Business trap!! They are liars and crooks.
You pay for the Voice Command to get you listed on Amazon Alexa, etc., then you sign a one-year contract that states they will be maintaining & optimizing the Amazon Alexa, etc. as well as social media, Bing and more...and that they will put you on the front page of Google. AND THEY NEVER FOLLOW THROUGH!!
Then they tell me it's because we never gave them access to our GB. LIES & MORE LIES!! They had access to it. I just cancelled them after a few months and took them off because they weren't doing what I paid so much money for. Every month they came up with some lame excuses.
So lets see, if the calls are recorded and notes are taking place on there side, why aren't they following through on their promises? Simple, because they are only out there to steal your money. That's why they make you sign a non-refundable one-year contract. But then again, they breech the contract in the first place!
****STAY AWAY FROM THEM!!!!****
They present themselves as “Ads Near Me” and pretend to be some division of Google. They don’t tell you they will try to lock you into a 12 month contract.
I clearly asked if I can cancel at any time, they said yes. They gave me the runaround for 6 month. It was an endless battle to get any accountability from any department. Endless failure.
They waived 2 months of payment because I asked for a refund for the previous month. When I finally called to cancel they tried to mention a 12 month contract. I told them no, their sales reps told me I can cancel at any time. They agreed to cancel. They still charged me for another month. I call again, they said they could see my account should have been closed but wasn’t for some reason. They did issue a refund for that last month.
I can go on and on about all the failures and incompetent of various departments and how much time and energy I spent trying to get any accountability from this company.
The first month signs up cost was somewhere around $500, plus $80 for Google ads. Then it was around $200 per month for the directories service. After 6 months of this and them waving 2 months of the payment my ROI is probably around -$1000. Not a single sale through my website. And a lot of wasted time and frustration.
Overall such a scam!
This exactly is what happened to me, they are terrible!! Dont waste your time with them
I paid 300 per month for ads to be on Google, never got any copy to approve and never got any response.
I was told by another agency that Google would not allow my product to be advertised on their platform.
PR.Business is a total SCAM!
Stay Away. They do NOTHING!
Impossible to cancel account if dissatisfied
Save your money and stay away from doing any business with pr.business or adsnearme. They took me for $1,890.20 in less than 30 days. Reported them BBB in Florida and they still will not refund my money. They provided ZERO services.
They have 623 to be exact reported (300 + over the last three years) complaints filed against them. I ask them to close my account and refund my money and they will not. BBB closed the complaint as unresolved. Buyers beware i am only providing this review in hopes no one else will be taken advantage of….
UPDATE: as of 5/10/2022 i have made many many many requests for a refund. This company said they could provide a service to me and didn’t. After paying $1,890.20 with no results i wanted a full refund. The company is stating they need to talk to me. My position is still the same no amount of talking will change that. Pr.business nor Adsnearme did nothing for me or my business I received nothing in return on my investment and i would like a refund. By not returning my money is stealing.
Update 5/19/2022. I have yet to receive a refund of $1,890.20.
Update 5/21/2022. I continue to request a refund, with no response, two months now. Very very unprofessional customer service.
Update 6/3/2022 as of today i have sent more than 25 emails requesting my refund. Pr.bussiness corporate still has my email addressed blocked very very professional….it is not like we are talking about $100 dollars here. If Pr.business was a Reputable company they would want to provide customer service. They took my money and left me with nothing zero, how can they begin to think i would say its okay take my money. I could never never do this to someone!
No one has called me at all you are out right lying… back in April you call my company phone and left a voicemail message and i followed up by email do to i was out of town as i stated in the emails. I said i wanted everything put in writing anyway and there was nothing to talk about i wanted a refund period. Your response was to block my emails from corporate @pr.business. Very professional of you!!!!
The Better Business Bureau didn’t close the account b/c of your voicemail. I wanted a refund and you don’t want to provide it they were only a mediator. It was obvious they were not going to get a resolution. You left me no alternative but to leave a review because I still want my refund. Dealing with Pr.business was the worst decision i have every made. Anyone reading this stay away don’t get involved with them.
All of these reviews are the same things that happened to me as well.
Same here. They took me for $2K and still tried to sell me more. How can people like this stay in business? They did absolutely NOTHING. I MEAN NOTHING.
My experience exactly as well. Every aspect of their business is so scammy.
My experience is the same, terrrible service!!! dont waste money on them!
Claimed to be Google.com
I was also told they were Google. I had no way of seeing these reviews. How could I when I had no idea their real name? Not one time did they say anything about prbusiness ! They had one zoom meeting with me, said they were Google and I would be on the first page, and I would rank in the top 4-5 or lower. Said it was like 80 per click . I thought well who is better than Google?
This is completely insane they can get away with this kind of scam. It's theft, yet it sounds like theft in Florida is ok if you are a business. Doesn't matter if you use a fraudulent name and do not provide your real business name. I'm trying to run an honest business, now I know why it should have been LLC ! My credit score is going to be affected?
I'm file a lawsuit against them. They should be criminally responsible. If we go steal anything the cops show up at our door at 3:30 am. Then we are taken to jail. This should be illegal. I thought it was legit because I was told we are Google. Nothing different, like work with them or for them. I'm so mad, Im disabled and only receive 7 something a month.
And they are lying and stealing from someone who is disabled and barely has a space to sleep in. I'm going to cry, the only thing I can think about is doing what they are because it's not fair to me. This will make my life worse in so many ways. My credit score is good rn but they plan to make it bad. If you guys reading this I'm sure I can find a way down to Florida so we can talk about this. Because from the review you won't talk until it's in person. You lied to me several times. No one has called me and I don't think anyone ever had intentions.
You're reading a review from someone who has nothing. They are not the ones to be taking their money from. I'm not supposed to eat? Pay my monthly credit payment of 20? My bank advised me to turn off the card/ done.. and file a dispute. It's probably best to steal from someone who has more than me. I don't have enough to live, I barely survive. I was hoping Google could change that. You said we are Google several times. It's so wrong what you are doing. Please leave me alone I don't want anymore trouble.
OMGosh the same thing.
same here!!! im really frustrated!!
Snake Oil Salesmen
scammers don't do it
I hired pr business to fix my Google page being spended
after 6 months they never did anything but give a runaround and charged me every month.
a Rip off co.
never did anything they said they would do
complete rip off
Very suspicious ...
Don't Sign A Contract!
They will continue to draft from your account even when you request to cancel the subscription as stated in the contract I signed. All they care about is money in THEIR pockets, not your businesses.
Don't do it !!!
These guys will zoom the crap out of you and try to sell you something every meeting. still haven't noticed a damn thing they have actually done $1,000.00 in and no visible work has been done.
PR. Business is a SCAM
This company is "FRAUD" at it's finest. They have so many complaints against them and somehow they manage to stay in business.
I don't understand how they can get away with these practices. The representative who sells the marketing plan has a very convincing sales pitch to lure you into a marketing plan which guarantees first page rankings on the web.
Once you buy into the plan you are scheduled on a monthly basis with representatives who are clueless about your website/social media and make attempts to sell you more products. It is completely ridiculous!
I have made several attempts to cancel services via in writing and verbally but I still receive calls and they continue to take money from my account. They need to be stopped!
They do not deliver
RUN! Don't walk!
RUN! Don't walk away from this company! They promise a product that they don't deliver. I should have listened to my intuition and never signed up with them - please don't make the same mistake.
After a few months of rude, pushy "specialists", I'd had enough. They said they had been doing work that I had done, showed me screen shots of products they didn't even have access to, further proving they hadn't done the work.
Please, please, do NOT fall for their fake business!!!!
A real sham!
Just got off the phone with a rude customer service manager after asking for over 5 months to cancel my contract which was belittling and has no concept that customer should be right or appeased to keep good business. I started in march of 21 and after several weeks of getting emails from my webpage manager that a IP address website was trying to access my website with the wrong passwords.
They even tried changing my passwords. I called multiple times to find that no one there knew the number to customer service nor could they help me. Per contract i was supposed to get a monthly phone meeting about what they had accomplished in the past month. According to GoDaddy for what i paid 1250 i should get at least 20 hours of service (seo, directories, etc) a week. On the first AND second phone session i reviewed the sign on and asked why they couldn't access it. That person told me they were only there to go over a analysis page and could not help me.
I then sat at my desk after allowing an hour or 4-5 patient schedule times to be open for their phone call and no one ever called since the third meeting. The third meeting they told me it had gone up slightly and i told them i just started groupon. I requested a cancellation when they immediately called to reschedule another ghost phone call and was told to call customer service yet she couldnt give me a phone Number.
I sent an email in September after sitting waiting for their phone call again and was finally returned with a customer service number which….you guessed it it had a voicemail. I then was inundated with phone calls to reschedule my ghost phone call with the person who doesnt know anything. I had a patient that week that knew IT and SEO and asked why I didn't have anyone working on my website. I told her I did and she disagreed that there is low analytics and no directories attached. That day i added yelp myself and posted a few facebook ads.
After days of no response i called godaddy and signed up for monthly that day. Within an hour i had a phone call on my analytics and told same thing my patient had said. Plus I had a virus on the webpage and they already cleaned that up. The next day i had received an email confirming what they found and numbers to call for support. I had another meeting within a week and have since had another monthly meeting saying they attached directories and SEO went up over 10% since they started.
Its too bad there are so many companies out there that try to steal money from small businesses! Beware!!! I would give them a negative number review not a one star!
RUN - Thieves that prey on small businesses
This business is a complete sham. Following their marketing advise my businesses Google My Business page was shut down. I called and spoke to Joshua who assured me he would email me for additional info as soon as we got off the phone and begin working on a reinstatement ASAP. 24 hours later, nothing.
So I reached out to Google myself and managed to get reinstated. I then emailed this company asking them to please cancel my contract immediately never got a response. I then removed their access to my Google account. 10 days later Joshua finally reached back out to start working on this issue they caused. So to them it was no big deal for my business to be off Google for 10+ days at a minimum.
I repeated to him that I no longer wanted to be in business with them and wanted payments to stop. He told me accounting would contact me right away. A month later and about 15 calls to them and finally they called me back. I went over all the incompetences:
1) Promised 30-40 listings in 2 weeks @ 3 month mark only at 12
2) Promised huge increase in clicks to my website - no increase at all
3) Meeting with monthly team members to help me market my business that don't even know what bookkeeping is so they are of no help
4) Call is always with different person and they just repeat everything and don't even sound like they looked at your stuff until 1 min before they call
5) Every call there was a pitch to sell me more services
6) Getting my Google page removed combined with no rush to correct
Lady on phone claims I am on 40 listings now, but if true website clicks would have at least increased and they have actually decreased not increased. I can only guess if true now it is what they rushed to do the last month between asking for the contract to be canceled and ignoring all my calls until finally returning the call today. As my last call a month prior and the day before booted from Google they showed me listed on only 12.
Then had the audacity to say the best they could do was $840 still due if I wanted to terminate even though I have only worked with them for a couple of months and paid a down payment. This would be almost full contract. I asked to talk to her supervisor or manager and she claimed to be her own manager. I insisted and she stated she would have someone call me next week.
Then when she emailed the meeting time it was at one of the only times I told her I could meet and stated it was with her supervisor.
This company is riddled with incompetence and has no problem stealing from fledgling new business. If 0 stars were an option it is what I would give.
Total scam stay away!! I paid $450 up front like a fool. Promised i would have to much business to handle. That never happened... Never received one call.
I try to find out what is going on by calling them and all i get is the run around.
I need to cancel this contract. but have no idea how to!
I also had the same experience after spending over 1600 I contacted my credit card company to recover my money. They did but gave it back because I signed their contract. They were happy to cancel the balance but refused to give me any refund. I never got anything from my investment and did not take long for me to figure out I was being played. I'm still looking at maybe a small claim local. BD