Personal Creations Reviews

Personal Creations is a website that offers people the ability to purchase, design, and deliver personalized gifts in a wide range of categories for any friend or family member for any occasion. 

How Does It Work?

According to the website, people really appreciate a gift that lets them know you think they are one of a kind.

To meet this need, Personal Creations describes itself as a "one stop shop" for unique and personalized gifts, whether your goal is for them to be "silly or sentimental."

They promise that they have hundreds of different gifts which you can design specifically for your needs, including the ability to add photos, dates, names, monograms, event titles, special messages, and much more. 

Cost & Price Plans

PersonalCreations.com has a wide range of products that you can choose from, so their prices have a wide range as well. From as low as $9 to around $100, depending on what you order, your choices for personalization, and your personal instructions for delivery. 

Refund Policy

All products ordered from PersonalCreations.com are described as going through an extensive review process to ensure that all products meet their high standards. If your order is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. 

Their site does state, however, that all returns or exchanges must be made within 180 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship. 

Customer Service Contact Info

Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 888-834-7695, by traditional mail at 4840 Eastgate Mall, San Diego, CA 92121, or by email at [email protected] PersonalCreations.com.

Reputation

There are not many reviews available online for PersonalCreations.com, but they are a part of the family of websites which include ProFlowers, RedEnvelope, Shari's Berries, and many more. 

Competitors and Alternatives?

There are many other online services available that offer a wide variety of made to order gifts, including Send a Cake, Signals.com, and others.  
    
If you have any experience with Personal Creations or their products, please leave your reviews below.

Personal Creations Customer Reviews

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Not worth the money
November 1, 2022
I bought a custom doormat for the covered front porch of our home. $80. In less than 2 months the print was faded and totally unreadable. So disappointing.

Excellent service.
October 12, 2022
I see the negative reviews and I'm really amazed. Not my experience at all. Ordered 4 Halloween items with names and they arrived within a week in perfect condition. You get to confirm everything before shipment to double check spelling and items. Very happy with my purchase and ordering more items.

Incorrect engraving - won't refund/replace!
April 21, 2022
I got this as a gift from my sister, and she was mortified to learn that they had messed up the engraving, with the word 'Bowl' being engraved on the scoop, and the rest of the phrase on the bowl - and the company are refusing to refund or replace, when clearly they're the ones who have made a mistake, not my sister! It's such a lovely idea for a gift but horrible when it gets messed up and the company refuse to fix it!

Unscrupulous Company
December 15, 2021
Appalling will never deal with this company again. The email I received said the goods had been shipped, when I looked further in to this, the goods were still in the warehouse. I have been very badly let down down by an unscrupulous company, to late to order anywhere else for Christmas.

Do not give them your money
December 11, 2020
I wish I could give no stars. They take your money, you don’t get the product and their contact info isn’t legit.

Terrible company!!
June 10, 2020

What a terrible company! Today, on June 10, 2020 I received a refund for a purchase I made on March 10th. A purchase that I immediately cancelled within 1 hour. Nothing was shipped, no returns, no unusual details.

Only an immoral, thieving, rip-off company would take THREE MONTHS to complete a refund on a transaction immediately cancelled.

DO NOT DEAL WITH THIS COMPANY, NO MATTER WHAT!

Horrible
November 27, 2019
I wish I could give a negative score! I had a discount from a previous purchase and on the site I was ordering through, it offered free shipping but when I submitted the order it charged me...so when I called to get it taken care of, not only was the lady very snotty about letting me know that they do not allow 2 discounts on ANY purchase (even tho I received it last time) but when I asked to speak to a supervisor, I was told she was too busy... are you kidding me!!! Needless to say I will never purchase again from this company who can't even appease a customer with letting me explain the situation! This is by far the worst customer service!!!!

Was billed wrong price
November 18, 2017
After looking at their site-I did not order at first. Then they sent me a e-mail telling me it was 25% off that day. I went on and ordered a doll at the discounted price of $22.99. I was charged with 100% price instead of getting the discounted price.. I contacted them and they sent letter showing the $29.99 price they charged me- totally ignoring it was suppossed to be at 25% discount... they didn't even mention the discount! Will not order from un reputable people again. Buyer beware.