PartsGeek.com Reviews

PartsGeek.com
Based on 22  Reviews



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About PartsGeek.com

PartsGeek.com, the online home of Parts Geek, calls themselves “The Dealer Alternative,” and claims that you can find any brand name auto parts you need on their site at affordable prices.

Online since the year 2002, PartsGeek.com claims that their online catalog contains over ten million different auto parts – often the same brands and same quality that you will find from your auto dealer or local auto parts store – at up to 80% off the retail price.

They promise to offer new parts, original equipment manufacturer (OEM) parts, performance parts, aftermarket parts, and rebuilt discount auto parts, all from legitimate high quality, well trusted manufacturers.

In addition, they claim that – unlike some of their other online competitors – they constantly update their database for accuracy, so that you know if an item is in stock or will require a waiting period before you purchase it, as well as to offer US base customer service, and no sales tax (except in NJ).

They also promise fast shipping, claiming that they work hard to ship most orders the same day they are placed.

To find the part you need, simply enter the year of your vehicle, as well as the make and model, and then choose the category of part you need, anything from windshield wipers and floor mats to more complicated engine parts.

If you have any complaints about the product you receive, PartsGeek.com promises a 30 Day Money Back Guarantee.

If you have any experience with this company or their products, please leave your PartsGeek.com reviews below.

22 ‘PartsGeek.com’ Reviews
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1 Review

Grab Bag:



September16, 2020

I ordered parts 7/20/20 vacuum pump total cost$333.64 rec part opened box well packed however the plastic bag that held the part was opaque with label stating if opened may not be able to restock , I opened it wrong part , sent it back ,2 days later they sent part back accusing me of sending back a used part the would not even plug in , basically if part had been sent in a transparent bag or wrap , or yet sent the correct part . I will not be ordering from parts geek again , Robert Holt

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1 Review

Do not order from this company!



September9, 2020

I ordered a 2 parts from PartsGeek.com by manufacturer, year, and model. They sent me the wrong parts - their mistake.
They said they will accepts returns, but I must pay the shipping, even if it is their fault!
They take no responsibility for their mistake!

Shop elsewhere!!!

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Parts Geek - 30 Day rip off



August25, 2020

Parts Geek has a 30 day NO EXCLUSIONS return policy for parts and cores. If you are not working on cars everyday, expect to loose money. Their customer service is absolutely frustrating and rude without any people skills so while you are escalating in anger, they are putting you on having funny side conversations. When you try to escalate a matter to a manager, you are put on hold for an hour until you give up. Buyer BEWARE.

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Excellent Service and Product



August18, 2020

I ordered a gas cap for my 2002 Audi TT Quattro last night after 6 PM. Got it today, works perfectly and was really cheap! Had I gone to the Audi dealership, I'm quite sure it would not have been $4.83! I have ordered from PartsGeek before and received the same excellent quality and customer service!

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1 Review

forget returns



July27, 2020

I purchased a part thru the web site, installed it, it leaked. I email them more than once to return it, I guess they don't like returns, haven't heard from them. Buy your parts some where else this place are all rookies.

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August 25, 2020

Rude customer service and they kept my core without giving me a refund.

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They are not professional



July25, 2020

They say they have parts but when you get your order they only send half what you need. Then come find out they do not have the actual parts you needed. Stuck with some parts but not all. CanZ’t send the useless parts back without losing shipping. Should not send anything until they get in touch and let you know but this is a scam as I needed to go through customer service to get $ back for the zero parts listed on invoice they did not send.

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1 Review

Wrong Part



July2, 2020

Sent me brake calipers that didn't fit my truck, cost me 80 bucks in shipping. They charged me 21 bucks to ship to my house and 59 bucks to ship their uncertified part back. This is a company that doesn't stand by their product line. This company needs to be exposed.

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REPORTING TO THE ATTORNEY GENERAL



June29, 2020

They sent the WRONG PART, and REFUSED TO PAY RETURN SHIPPING!! I HOPE YOU WILL JOIN ME AND FILE A COMPLAINT WITH THE ATTORNEY GENERAL!!

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