PartsGeek.com, the online home of Parts Geek, calls themselves “The Dealer Alternative,” and claims that you can find any brand name auto parts you need on their site at affordable prices.
Online since the year 2002, PartsGeek.com claims that their online catalog contains over ten million different auto parts – often the same brands and same quality that you will find from your auto dealer or local auto parts store – at up to 80% off the retail price.
They promise to offer new parts, original equipment manufacturer (OEM) parts, performance parts, aftermarket parts, and rebuilt discount auto parts, all from legitimate high quality, well trusted manufacturers.
In addition, they claim that – unlike some of their other online competitors – they constantly update their database for accuracy, so that you know if an item is in stock or will require a waiting period before you purchase it, as well as to offer US base customer service, and no sales tax (except in NJ).
They also promise fast shipping, claiming that they work hard to ship most orders the same day they are placed.
To find the part you need, simply enter the year of your vehicle, as well as the make and model, and then choose the category of part you need, anything from windshield wipers and floor mats to more complicated engine parts.
If you have any complaints about the product you receive, PartsGeek.com promises a 30 Day Money Back Guarantee.
If you have any experience with this company or their products, please leave your PartsGeek.com reviews below.
16 ‘PartsGeek.com’ Reviews
Sent me brake calipers that didn't fit my truck, cost me 80 bucks in shipping. They charged me 21 bucks to ship to my house and 59 bucks to ship their uncertified part back. This is a company that doesn't stand by their product line. This company needs to be exposed.
They sent the WRONG PART, and REFUSED TO PAY RETURN SHIPPING!! I HOPE YOU WILL JOIN ME AND FILE A COMPLAINT WITH THE ATTORNEY GENERAL!!
These guys sold me a defective power steering hose. The hose burst after less than 100 miles, but as it was after their "30 day return period" they have utterly ignored my complaint. I'm out the money for the part and the mechanic's bill for the installation.
David in Canada
WASTE OF TIME AND MONEY
I ordered parts for my car, They charged my credit card and kept me waiting for 2 days, then the cancelled the order... It was not in stock. WHY THE WEBSITE IS SHOWING THAT MY PARTS ARE AVAILABLE THEN? WASTING MY TIME???????
That's not all. They are supposed to reimburse me with the price of parts Tax only NOT THE SHIPMENT FEE!!
WHY???? I haven't received any merchandise or service
THAT'S WASTE OF MONEY.
hopefully it is the end of drama and I receive my money back same as what they believe
no refund if THEY send you the wrong or defective part. Not according to the law. "Not as described" shows it's fraud. Don't take their lies, cancel the payment and make them send you a return label but cancel your purchase within 15 days of receipt. Customer service was a joke, tried to blame me for a wrong order-- Frontier only comes in 1 tow capacity. They wanted me to prove it at my expense, wrong again. I can send them the dealer info but they can get it on line too-- "tow capacity 5000# (ONLY)
They shipped me a substitute part made in China not the same part as on the web page. this is Bait
Total scammers. Will not pay for return shipping even if they send a totally wrong product. Over 1200 complaints online against them in just one year. Never buying from these people again. Diapute filled
I would give it a negative star if it was available. Have tried to contact them several times via phone email and fax and still cannot get an RMA number to return the item.
I have even been hung up on by customer service.
Never will I use them again.