NewRetirement.com is a website which was created in order to help millions of baby boomers and seniors find the information they need to guide them through the retirement process, so they can retire securely.
In addition to being potentially expensive, retirement information and services can be extremely complicated to understand, so this company works hard to compile the necessary information and break it into easily understood pieces for their users.
How Does NewRetirement.com Work?
According to their website, the creators of NewRetirement.com realized that most seniors do not have the resources to hire a financial advisor to get the advice they need for successful retirement. Most services which are available are more “geared toward wealthy households,” not the average retiree.
So the goal of this website became to provide their users with as many tools, resources, and unbiased information they possibly could in order to get the on the right path toward making their financial retirement choices.
Their website provides categories like NewRetirement Calculator, Retirement Services, Retirement Answers, Retirement Strategies, Retirement News, Retirement Planning, and Retirement Advisors. There are also a wide range of other helpful calculators and access to a community for connecting with and learning from your peers.
The website does admit that they will recommend different services and service providers to you, but they claim they have “endeavored to partner with well-established, well-regarded companies” and that none of these partners will ever influence the information and advice they provide to their website visitors.
The information, tools, and resources on this website are completely free for their users. Instead, they make all their money from the advertisements they allow on their website and from small fees they are paid by mortgage companies, financial advisors, immediate annuity sellers and other financial services providers with new customers.
And though they promise that these partnerships do not influence the information they provide to their website visitors, they do say that they encourage their users to ask service providers lots of questions and to do their own research regarding the quality of services these companies provide, so they can feel fully confident about their decision.
Since this website does not actually charge or collect any fees or money from their users, they have no reason to provide a Refund Policy. Customers who contract a service provider through this website and then encounter circumstances which they feel justify a refund of their costs must contact the service provider directly – NewRetirement.com cannot provide you with a refund nor with any assistance in taking action against that financial institution or service provider.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 866-441-0246 or by submitting them directly to their website through their Contact Us link.
Unfortunately it doesn’t seem as though there are very many user reviews available for this service at this time, which isn’t uncommon for a free informational resource. More people are inspired to write reviews about products or services when money is involved.
However, that being said it is very important, and a good sign, that this company is open and honest about their partnerships and that while they still promise to provide users with unbiased information, they encourage their customers to do their own due diligence to ensure that they feel confident about contracting any services they will pay for.
Customers should take this advice seriously, as independent research may reveal certain aspects of a company or service that you are personally not ok with.
Competitors and Alternatives?
There are many other financial institutions that promise to help people make a plan for a secure retirement which takes into consideration their personal circumstances and goals, such as Voya Financial, Fidelity Investments, and many others.
If you have any experience with NewRetirement.com or their products, please leave your reviews below.
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