MyChargeBack is a company that states their aim is to help customers successfully request and receive charge backs from financial institutions after they have not received the goods or services they were promised.
How Does It Work?
Unfortunately, many people have experienced a situation where they have made a credit or debit card purchase or other financial investment and were not given the actual goods and services that they were promised at the time of the sale.
When this occurs, your bank or credit card company generally gives you the option to perform something called a charge back, where the money is pulled back from the company to which it was paid and it is returned to the card holder.
But if this has ever happened to you, you know that it can be incredibly difficult to get your financial institution to approve these charge backs. The goal of MyChargeBack.com is to provide their customers with everything they need to successfully receive their charge back.
Their company is made up of financial advisors who know exactly how charge backs work and to make sure that your request for one will be honored.
Perhaps even more importantly, they provide their customers with the ability to receive a free consultation of their personal case, after which they will tell you exactly what can be done for you and what you can expect.
If the circumstances of your case are such that MyChargeBack.com does not believe they can successfully request your charge back, they will explain to you why that is, and will not charge you for any service or assistance.
This company is clear that the cost of their service is entirely dependent on the size of your claim. At this time, they offer three different plans.
The first is their economical self-activating platform for sums of $5,000 or less. They also offer a VIP service for sums above $5,000, and this service does require a nominal fee which covers documentation and discussions with your bank that will be deducted on the invoice they send after your money is recovered.
Finally, they also offer their customers a legal assistance program for clients who transferred funds by bank wire, as these cases require a different approach than traditional credit or debit card charge backs.
This company does say that they provide a Money Back Guarantee for their $72 program. If your bank rules against you after you have submitted your MyChargeBack.com response, then your purchase will be refunded.
To initiate your refund, you will be required to provide MyChargeBack with a copy of the bank’s response which directly cites your chargeback claim.
If your claim on the bank letter is not the same as the recommended response found in your chargeback case number, you will not be refunded your purchase.
In addition, customers should know that their refund request will not be honored if you have submitted your chargeback claim post the expiry date for which you may submit the chargeback.
Customer Service Contact Info
Customers who wish to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at 888-350-3030, by email at [email protected], or by using their website’s Live Chat feature when it is available.
Almost all reviews of this company at this time have to do with the fact that they are one of the few services available which will help customers process charge backs to binary options investment platforms.
This is an uncommon service that can be difficult to get help with. In addition, all of these reviews appear to be very positive in regards to the service they received from this company.
Competitors and Alternatives?
Whether or not there are alternatives to MyChargeBack.com will depend on which of their services you are hoping to utilize, as not every other service provider will cover all the areas that are promised by this company.
If you have any experience with MyChargeBack or their services, please leave your reviews below.
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