Miracle Sheets Reviews

Horrible customer service. The sheets I received are the wrong color (gray, when I ordered blue). This was not an error on my part, but an error on the company's part.

After several emails back and forth, the company stated, because my order is international (Canada), it is MY responsibility to pay for return shipping of the gray sheets, and they will do an exchange to the correct color, at which time it is MY responsibility to pay for shipping and duties AGAIN.

I said I would understand this if it was an error on MY part.... but it is an error on the company's part. I have never dealt with a company where the customer has to incur extra charges to rectify any errors made by Miracle Brand. Customer service goes a long way with consumers. Given my experience, I will not purchase from this brand again.

I wanted to try their laundry detergent sheets. I ordered three boxes. I did not feel like they cleaned very well. So I did not order anymore. Unbeknownst to me I was signed up for a subscription and about month later I was sent three more boxes and charged $47.

I called immediately to see if I can get the money refunded and if I could return the unopened boxes they sent. After 22 emails back and forth they would not refund me or allow me to send the boxes nor did they confirm it then my subscription was canceled. Doing business with this company has been a nightmare.

Order has not shipped after weeks of charging my card. CS finally replied to my email with a bs response, including a flat out lie that potential shipping delays are listed on the website.

Do yourself a favor and AVOID this company.

Worst customer service I have encountered. They advertise for "Hassle Free Returns", but I assure you that its everything but hassle free. The customer service representatives are rude and unprofessional. Specifically Andres and Aica. The sheets arrived without pillow cases, which took nearly a month to receive the replacements.

When I tried the sheets, they did not do as they claim. Its a scam. When I returned the sheets ( I had to pay for shipping) they took nearly 4 weeks to refund my credit card. DO NOT BUY THESE SHEETS OR ANY MIRACLE BRAND PRODUCT!

Ordered 8/1. A gift needed for 8/14. Ordered 3 sets. They charged my account $303 on 8/1. It is 9/8 and I am still waiting and they still can not give me a ship date. Normally you are charged when the item ships with other companies. I've been ordering lots of things online and NO ONE kept me waiting this long.

Usually I receive orders in a week from other companies. I am done....asked them to credit my account immediately! Let's see how long it takes them to do THAT!

I have ordered from this company the sheets they advertise as “luxurious supima cotton with silver thread” relying on over 600 positive reviews and “free” returns policy. I honestly think all these positive reviews are fake, written by company employees.

waiting a month for my order I received bamboo sheets, that are so thin you can see through them, fell like polyester and smell like burnt plastic. I immediately asked for return by emailing their customer service, 24 hrs later I get a response back with a link to the return page on their website.

While filling out return form I notice that so called free returns are not free and if I just want to return the sheets they sent me I will have to pay $10 for shipping. Since the sheets are so expensive I agree to pay and mail the whole package back to them.

They received the package but are not refunding me. I have been fighting with them for the last two weeks and they are just giving me the run around, sending me from one department to another.

The only miracle here is that this company is still in business! Terrible customer service! False advertising!