The blower on my furnace went out. Home serve sent a heating company out to supposedly fix the problem. INSTEAD, the heating company comes out, 1. they drill a hole in the CO exhaust of the furnace.
Then the service man turns to me and says, "You have a CO leak in your furnace. You're going to have to shut it down and buy a new furnace. " I said, "you just punched a hole in the exhaust pipe letting the CO into the house.
You made the leak". He said, "Look we just want you to be safe. But because you have a leak we can't fix your furnace." I said, " you made the leak.". He said, "Home serve can give you a price on a new furnace and we can arrange financing for you."
I said, " So your plan all all long was to come here, and damage my furnace so you could extort money from me for a new furnace. And then TAKE MY HOUSE?"
He picked up his tools and walked out, without saying a word. So home serve came into my home. They damaged my furnace. Then said that my furnace, which they had damaged, could not be worked on.
And they are ALL Christians doing this. They lied. They broke my furnace. They attempted to EXTORT money from me in a scheme to try and take my home from me.
I will say that what I have written here are my own experiences, with home serve and are not meant in any way to be looked at as empirical statements about home serve or any person or persons associated with home serve.
But I am going to refer this matter to the BBB, the state AG office for Ohio, and the Justice Department, citing that I believe that home serve is operating with the intent of extorting money from home owners, while at the same time attempting to position home owners where they must give up their home to home serve because of extortion and unfair business practices.
While I cannot certify, at this time, that what I am experiencing is empirically true. I must say that I would advise that anyone doing business with home serve, 1. tape all of your calls with the company. 2. Have an audio recorder going at all times while they are on your property. 3. Photograph everything they do. No matter how slight. When you find anything that is either illegal or inappropriate, contact the BBB, and the state AG for your state. And conctact the Justice Department. document your appointment and service call fully.
Home Serve claims to be Christian. So how do they justify lying and cheating and stealing homes to be something that Jesus would do or support? Do not openly trust home serve. I trusted them, and they broke my furnace and then claimed because it was broken that they were not going fix it. When they broke it.