Goldbelly Reviews
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www.Goldbelly.com
Goldbelly Customer Reviews
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Better Never than Late
June 24, 2019
The gift I ordered from Magnolia Bakery through Goldbely.com arrived one day AFTER our Father's Day celebration, when all the company had gone home. When my husband opened the box, the ice was melted, the package warm and one container had exploded all over all the other items, which were spoiled. No Customer service at all except "I am sorry and we can send you a replacement." Who needs a replacement when the party is over and the surprise spoiled, as well as the food? No refunds...really??
Order never shipped.
December 18, 2018
My order never shipped. I was never contacted by the company. I sent e-mail to customer support team, they responded almost 2 days later. They basically offered no explanation, no concern that the delivery missed the big event. They only offered to refund or reship in a week. Customer service is very poor and rude. I was finally offered $15 off an order in January. I declined, I do not plan on doing business again with this company. It appears, they are only concerned with taking order and $$$$ and don't really care about customer satisfaction
Don't waste your time or money!
October 2, 2018
This company is terrible. I had to contact customer service three times before my order finally arrived. The customer service team was, at first, very rude and unhelpful. Eventually they offered me a $40.00 credit, which I will never use, because I do not plan to do business with them in the future.
I have ordered food directly from vendors before, with fast shipping and no problems whatsoever. With this third party attempting to organize shipping, the result is higher pricing, unnecessary delays and food that arrives tasting more like cardboard than anything else. This experience was a frustrating disappointment.
Terrible customer service and not reliable as far as delivery.
Ordered bagels, pizza , tamales , and cookies all one order.
Delivery did not arrive on time after 4 days customer service contacted me. Helpful to a point but not very nice.Chris reordered my entire order 2nd time . Still did not ship.
Cookies arrived 3 dates late , was concerned about freshness . Customer service not concerned said they were fine.
My reorder still not shipped
DO NOT ORDER FROM THIS COMPANY UMLESS YIU WANT TO FEEL LIKE A SECOND CLASS CITIZEN.
THEY MAKE YOU FEEL AS IF THEY ARE DOING YOU A FAVOR TO SELL TO YOU.
THOSE DAYS ARE OVER , NEED TO BE ABOUT THE CUSTOMER