Furnished Finder Reviews
Furnished Finder is an online platform that specializes in providing short-term, furnished housing options for traveling professionals, particularly healthcare professionals on assignment.
The platform is geared for stays that generally average around 3 months.
How Does it Work?
Furnished Finder features a variety of housing options, including apartments, condos, houses, and hotel rooms, all fully furnished and equipped with essential amenities.
The vast majority of renters that utilize this service are traveling nurses, allied health professionals, and locum tenens.
The website allows users to search for properties based on location, price range, and desired amenities.
Property owners can list their properties for a one-time fee of $99 for 12 months. The full hotel or apartment complex fee is $250 for a 12-month listing.
There are no additional charges for bookings. Keep in mind that once you purchase a listing, you cannot get a refund of your fees.
Is Furnished Finder Legit?
Furnished Finder is a legitimate platform that has been in operation since 2014. The company has established itself as a reliable resource for traveling professionals seeking temporary housing.
The company has partnered with KeyCheck, a leading identity verification service, with the aim of enhancing the safety and security of its platform by confirming the identity of property owners and tenants.
By incorporating KeyCheck, Furnished Finder aims to improve trust, reduce the risk of fraud, and enhance the overall experience for users on the platform.
As a result, tenants can feel more confident when searching for a rental property, and property owners can be assured that they are dealing with legitimate tenants.
However, it's still crucial to exercise due diligence and communicate with property owners to ensure a positive experience.
Customer Reviews & Complaints
Furnished Finder has received generally positive reviews from both property owners and tenants.
Users appreciate the easy-to-use platform, the variety of housing options, and the convenience of finding furnished housing tailored to their needs.
The platform has been particularly praised by traveling healthcare professionals who require short-term housing options while on assignment.
However, some users have reported minor issues, such as difficulties in communication with property owners or inconsistencies in property listings.
Furnished Finder has an 'A' rating with the BBB and receives an average rating of 3.9 / 5 stars from over 250 customer reviews.
The company has received 47 customer complaints in the last 12 months and 90 complaints in the last 3 years on the BBB website.
Tenant Reviews
Furnished Finder has received numerous reviews from tenants who have used the platform to find short-term, furnished housing.
Tenant reviews often highlight the following aspects:
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Ease of use - Tenants appreciate the user-friendly interface and search filters, which make finding a suitable property straightforward and efficient.
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Variety of options - Wide range of housing options, from apartments to houses, catering to various budgets and preferences.
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Direct communication - Tenants appreciate the direct communication with property owners, which allows for faster response times and more personalized interactions.
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Reduced risk of fraud - The platform verifies property owners with KeyCheck's identity verification process and requires them to pay a one-time listing fee, reducing the chances of scams or fraudulent listings.
However, some tenants have mentioned the following drawbacks:
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Limited availability - In some locations there may be fewer property listings, making it more challenging for tenants to find suitable housing.
- Inconsistencies in property listings - As with any online platform, the accuracy of property listings can vary. Users should carefully review property descriptions and communicate with property owners to verify information.
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No built-in payment system - All financial transactions are handled directly between the property owner and tenant. Some users might prefer a platform with a built-in payment system for added convenience and security.
- Limited customer support - Some users have reported occasional difficulties in communication with property owners or resolving issues through the platform.
Furnished Finder Reviews from Landlords
Commonly praised aspects include:
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Targeted audience - Property owners value the platform's focus on traveling professionals, particularly healthcare workers, as this niche market results in higher-quality tenants who often require housing for extended periods.
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Simple pricing - Property owners can list their properties for a one-time fee, with no additional charges for bookings.
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Control over communication - Property owners appreciate the ability to communicate directly with potential tenants, allowing for better screening and relationship building.
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Increased visibility - Listing a property on Furnished Finder can help property owners reach a broader audience and potentially increase bookings for their short-term rental properties.
- Improved Screening - The partnership with KeyCheck allows property owners to screen potential tenants more thoroughly.
On the other hand, some property owners have reported the following drawbacks:
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No built-in payment system - Similar to tenant concerns, some property owners might prefer a platform with a built-in payment system to streamline the transaction process and enhance security.
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Limited assistance with disputes - In case of disputes or issues between property owners and tenants, the platform's role is minimal, as they mainly serve as a marketplace for connecting both parties.
The Bottom Line
With a variety of housing options and a focus on catering to the needs of traveling professionals, Furnished Finder has earned its reputation as a reliable resource.
While there are some limitations, the platform's focus on short-term, furnished housing for traveling professionals offers a valuable service for both property owners and tenants in this niche market.
Potential customers should be aware of minor issues that may arise and exercise due diligence in verifying property listings and communicating with property owners.
If you have any experience with Furnished Finder or their services, please leave your reviews below.
Furnished Finder Customer Reviews
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Terrible Experience with Furnished Finder
Don't use Furnished Finder!
As a landlord, I wouldn't recommend using Furnished Finder. The site is hard to navigate, and their leads are poor in my area. I realized this was not a good match for me within hours of trying to set up my rental.
I contacted customer support and requested a refund and to cancel my service, and was informed to refer to 'section 3.5' in their policy for refunds and that they generally don't grant them. It was the corporate F*#$ you.
Even better, they wanted to charge me an extra $99 to help set up my property. They also will not just cancel my membership. After reading other reviews it is clear they are hoping I don't change my auto-renew. They make it next to impossible to find where to opt out of their auto-renewal, so they can scam you out of an extra $149 every year.
All in all, they just feel like a slimy company that knows they offer a poor product, and instead of putting money into their product to improve it, they would rather trick you into a yearly subscription for a sub-par product.
Don't use Furnished Finder
Furnished Finder Review
Medical Contractors- Do NOT USE for housing
If you are a medical contractor looking for temporary housing, Do NOT USE Furnished Finder. As a medical contractor, I have experience with a few places through Furnished Finder. Enough now that I can leave an accurate review.
The rent these landlords are charging is ridiculous! $1000-1500 or more per month for a BEDROOM & PRIVATE/SHARED BATH?! I can understand charging that price to rent an entire house but just for a Bedroom & Bathroom when you share the rest of the house with the actual landlord or other contractors is completely uncalled for. And rent for an entire unit is equally ridiculous. These landlords seem to think that just because we get a housing stipend, they are entitled to it all. Such ignorance! They need to be educated that we pay double everything (taxes, rent/mortgage, and any other bills of our real home we leave behind while traveling like everyone else. Plus kids/pets for those of us who have them).
And what’s up with Security Deposits?? Why should these landlords be allowed to collect a security deposit for only 13 weeks? Especially if the landlord is actually living with you. How much damage can a medical contractor cause in 13 weeks under the supervision of the landlord?! I mean, we work 40+ hours per week and rarely there. I typically refuse to pay a Sec Dep. I’m usually successful but not always.
And most of these landlords are sketchy. Furnished Finder says, “Don’t Wire Funds” but these landlords want security dep & rent to “hold the unit.” Some are even asking contractors to pay rent to “take their place off the market” for you!!
And most of these landlord have the most ridiculous “house rules” as if you are a 3 year old. “No drinking or eating in your room.” “Must wash sheets weekly.” And most of these houses are not set up as convenient or as clean & nice as they advertise.
A lot of he-said/she-said information too, which allows landlords to manipulate you into paying more. So, if you DO rent through Furnished Finder, I HIGHLY recommend only giving Rent/Sec Dep Upon Arrival and AFTER you walk through and take pics. And Make sure you have that in writing after your initial conversation with the landlord. And if the landlord wants a “lease” signed, ADD A CLAUSE THAT SAYS “contract subject to change and I will NOT be held accountable for any rent amount or denied my Sec Dep if my contract ends early due to no fault of my own.” As contractors, we know that our contracts come & go in a blink of an eye and a landlord WILL take advantage of that!!! Only pay MONTH-TO-MONTH, do NOT prepay for 3 months just in case you end up having to move sooner than planned because Landlords will keep your money. I highly recommend having security cameras for your private bedroom and private bathroom (if it’s in your own private area that YOU PAY FOR, it’s legal. And don’t let them convince you otherwise. I learned the hard way cuz I’ve had landlords invade my private areas to manipulate a situation but I didn’t catch it in action so I got screwed). The key to renting from any landlord is always being able to prove any situation to protect yourself if needed whether it be video, pics, texts, emails, leases, etc… You Must give yourself a leg to stand on if you need to leave abruptly or they attempt to rip you off.
There’s NO PROTECTION for contractors (tenants) from Furnished Finder with bad landlords!!! And you can’t leave bad/negative reviews to warn others about these bad landlords because it’s against Furnished Finder policy. I have attempted to complain and/or report a landlord for ripping me off through Furnished Finder and got nowhere.
Finding temporary housing for us medical contractors should be Much easier, safer, and a lot more affordable but unfortunately it’s not and Furnished Finder isn’t helping with that aspect. Too many landlords are in it for the wrong, selfish reasons.
BE SAFE OUT THERE MY FELLOW MEDICAL CONTRACTORS! AND USE YOUR SMARTICALS WISELY!
bad actors
Homestead
An Exercise in Frustation!!!
Key Check is an exercise in frustration beware - no help - The tenants want to use credit card - keep TRYING to set it up but just going around and around and around - and I HAVE PAID for this annoyance........
Scams Fraud ads
Consumer beware
You can have good & bad listers. Sadly, a lot of this information doesn't surface unless you've been at the place for awhile. Owners can be conscientious or they're just in it for the extra money.
A lot of the places I've been to were filled with cheap, uncomfortable furniture with swayback beds to cheap low padding naugahyde sofa relics of the past. The same goes for appliances where you get a toaster oven so small that you have to cut an uncooked pizza into bite sized pieces before they fit or you get a mini frig that can only hold a couple of items.
One place had chipped & cracked dishes, another with so much dusty bric a brace & odd pieces of junk, that it could choke you into respiratory failure. One manager kept me waiting in a parking lot for 2 hours while she attended to personal business. Then she involved me in her personal affairs, & frankly, I was oversaturated before we even got onto the topic of renting.
For me, the best units I've gotten were away from the owner & the owners property; otherwise unwanted intrusion. The absolute worst are basement apartments. Many do not have windows or adequate ventilation systems. You can risk a case of SAD within a month of not regularly seeing the sun or being able to detect weather conditions for proper apparel. You may or may not have a parking space & even if you do you may be forced into moving your car while the owner goes about his chores.
A recent basement apartment listing claimed good insulation & a quiet atmosphere which couldn't get further from the truth. You can hear everyone, even the dog, walking back & fort, dropping & dragging stuff, or TV & radio noise, in addition to racket from any visitors. What I never considered was the plumbing. Often, the basement plumbing is below the sewage line so all waste has to be forced through vertical pipes via an electric pump. In addition to that, the renter is tasked with silencing the pumps alarm when it goes off so it doesn't disturb the owner upstairs.
A major catastrophe occurred when we suffered a 19 hour electrical outage & the owner was unable to offer a suitable substitute or solution for a toilet. It took some creative thinking to handle the problem (thank goodness for military training & a concept called contingency planning). The bathroom on most days, is odorous, along with the apartment & garage where the pump is located. Recently, the landlady's brother came to visit & she has been fumigating with perfumie spray she's using to mask the odor & deprive me of much needed oxygen. It's not fun to be gasping for air.
Consequently, I'm making arrangements to move. The other issue is the FF site. If you are renting from a lister & you contact another property for availability, your text will go through your current landlord. First, this is a privacy violation. Second, it alerts the owner you are leaving before you can give adequate notice. Third, the owner may opt to list the rental as available based on a perceived vacate date which can unexpectedly force someone out onto the street.
Another issue when putting out a request is that some owners waste the time to tell you that they aren't available on your specified dates. I only want to hear what IS available Some places will make you sign leases while others don't. Most, have utilities included. I was amazed at one lease I read with utilities included stated that the renter was responsible for utilities. I made her change the clause before signing but many didn't. Always read those leases.
Another listing stated if you didn't like pets not to rent from them because they had a dog that jumped. So, don't list, & don't rent.
Payment also varies with mode if payment with many places opting to use TurboTenant or another payment portal that is directly linked to your checking account. Often, TurboTenant account is per property & not per customer. So you can get past due notices when you are current.
SCAM
I have a furnish bedroom, full bath, pool, access to laundry room, family room and kitchen. The leads I have gotten are for the entire house to rent, a studio apartment or entire family.
They do not allow renters to select "room in home" or "separate unit" etc. So there's a problem.
They will not give me a refund in spite of their lack of providing services as promised.
SCAM
I agree because it happened to me as well. Recently there is a comment in the upper right hand that specified "room" or "unit" but not before I contacted many owners asking for clarification.
Sorry for the typo, " because"
Not Worth Your Time or Money
Do Not Use.
This is the worst platform I have used. You need to pay a year up front; the site is a nightmare to navigate, and it is not honestly described to landlords. You rarely receive contacts from a tenants interested in your property, you are given "leads" of potential tenants to proactively contract. Not a deal breaker for some, but not what I thought I had signed up for and far too time consuming. These so-called "leads" include those looking for different town or neighborhoods, and you need to weed through it all.
Best of all? The list of leads is NOT updated, so names are not removed if they are not longer looking.
Colossal rip-off
Scammers Galore And No One Listening
Absolutely disgraceful that they will not let you notify others of the scams out there! So they continue to scam others!! Lost over $5,000.00 and she is still publishing a fake listing and I cant even get furnishedfinder to take down a fake listing!
My concern with furnished finder is the authentication process. WHY do they ask for front and back photos of my driver's license and then a left and right profile picture of myself loaded live? Then they call and ask a bunch of questions that are personal. Why are they asking if the home is an LLC or in a Living Trust?
Bad unsafe area
Do NOT rent from house off of Glen Ellyn in Oklahoma city. Three days into assignment had door try to kick in. Car was broken into and stray pit bulls that wander in your yard putting you and pet at risk. Bad area with loud music and people fighting in streets.
Waste of time and money bad customer service no call back
Please don't waste your money this site is useless, the Worst service! They have no customer help, they do not call you back, and don't want to give a refund for not doing what they said they did.
I had two accounts with them and have got 0 bookings, all of my apartments are always booked out on Airbnb, and the other is in Miami and has a pool deck that is just exquisite but it had a fire so I needed it removed, this was since Oct I have been reaching out for a call and no one gets back to you and they lie and say oh you only called once, WHAT?!!!
I'm looking into taking legal action, if a customer is unhappy because of the service, you didn't provide a refund, I WANT my $200 back! And please don't reach out here with your generic reply I am only interested in my refund.
Virginia the Agent not helpful so was the other agent who took my info but no call back very unprofessional business
Still waiting on Aloha manager to call me not holding my breath
Disability Discrimination & Refusal of Service Animal Repeatedly Even Charging Higher Fees
I am seeking temporary housing in two states and I tried to use Furnished Finder but as I have a service animal w/letter from my doctor I was discriminated against by 3 landlords who even went so far as to use Furnished Finder to illegally charge fees for her. I contacted Furnished Finder in writing explaining the illegal discriminatory acts even advising them I have a letter from my doctor for my service dog.
Furnished Finder refused to do anything to put a stop to illegal activities with the use of their website. A BBB complaint was filed and applicable complaints will also be filed with the ADA & AG, etc.
I would suggest that Furnished Finder send a blanket email to the landlords who use their website to earn money with their temporary homes advising them that disability discrimination and refusal of a service animal is ILLEGAL and will not be tolerated on their site before a lawsuit is filed against Furnished Finder and all applicable landlords.
My complaint as well concerning listings for handicap and disabled persons. When I contacted the owners individually I was told not to come because they had steps, one had the nerve to tell me they only had 13 steps to a loft apartment. This is housing, just like other apartments and homes. I get it you don't want to do construction on your homes to accommodate us, but many of the listings don't give an accurate portrayal of the property. If I happened to reference my booking request that I'm a disabled Vet, all of a sudden they're booked or not available
Do not use furnished finder
Scam I paid for property to be listed I can not find it any where. This is a scam . Customer service is very rude. They will not help you and be politely rude for hours
Identity theft prominent on this site
The vast majority of the listings on here are scammers. it's a huge waste of time. however, there are some listings that are real, but they are in the minority. about 5%. what's worse is that furnished finders does not allow negative reviews.
So for example, if you have found a particular listing to be a scammer, you can't actually alert other users of this. at the same time, if other users found one listing to be a scammer, they can't alert you, so the end result is a lot of users will be scammed. there are a lot of guys on here posing as landlords and trying to steal your identity.
I agree also with ff main page they don't allow an honest review you fill everything out and they will not allow you to upload photo therefore it will not submit your review this is very stretchy to me
Do you mean sketchy?
Although comments may be restricted on one site, they are allowed on others. I will always try to alert others of inferior rentals or lousy owners/ listers. So I continue surfing to a site where I am not restricted about an honest review, regardless of negative or positive. Remember You Tube as well for such a forum
I give Furnished Finder an "F".
I give Furnished Finder an "F". I've scheduled two calls to get more information on listing my properties and both times no one called. The first time I scheduled a call it said someone would call me in an hour... no call, and yes all my info was correct.
I've also, emailed 3 xs with no response.... although one time someone left a message asking for a time, etc to call me which I left in a detailed message and no one emailed me or called. Very unprofessional. if it's this difficult to get a phone call I don't know how their going to handle my properties.
As a landlord you have to identify the people you rent to.
I have been using Furnished Finders for 2 years. I am thrilled with the site. I have rarely had a vacancy in the 2 years I have used them. All the nurses and doctors have been wonderful. I usually have one moving in, as the other is moving out. As I do not take pets, it usually takes me longer to get a tenant.
So, I do have to turn some down, but as long as you ask for their Contract and I.D. which any landlord would do, the $99 is a bargain. Try paying 10% per month to a realtor. The hundred bucks is a bargain.
I appreciate that you have succeeded and that you don't allow pets. Many of the places where I've rented, never asked to see the animals shot record or current flea treatment. Hence, many of us get into rentals with fleas or animal dander because the aim is to keep renting. If a place looked relatively clean, it was rented immediately without closer scrutiny
Money Hungry Company POOR CUSTOMER SERVICE
Warning to ALL LANDLORDS...please do yourself a huge favor and AVOID this company at all costs. Signed up in October 2022 and tried cancelling since November 2022.
They sent me a tenant who was horrible and physically abandoned the unit in less than 2 weeks completely ignoring our signed executed lease to move into another cheaper unit, I asked Furnished Finders for a refund. They said no. I asked them for a prorated portion of the paid fees as I only had it less than 1 1/2 months prior to cancelling. They said they will cancel the account but would not provide a refund of any kind.
Save your money, time and positive energy by looking elsewhere to market your real estate listings.
Couldn’t agree more, Furnished finder sucks