Furnished Finder Reviews
Furnished Finder is an online platform that specializes in providing short-term, furnished housing options for traveling professionals, particularly healthcare professionals on assignment.
The platform is geared for stays that generally average around 3 months.
How Does it Work?
Furnished Finder features a variety of housing options, including apartments, condos, houses, and hotel rooms, all fully furnished and equipped with essential amenities.
The vast majority of renters that utilize this service are traveling nurses, allied health professionals, and locum tenens.
The website allows users to search for properties based on location, price range, and desired amenities.
Property owners can list their properties for a one-time fee of $99 for 12 months. The full hotel or apartment complex fee is $250 for a 12-month listing.
There are no additional charges for bookings. Keep in mind that once you purchase a listing, you cannot get a refund of your fees.
Is Furnished Finder Legit?
Furnished Finder is a legitimate platform that has been in operation since 2014. The company has established itself as a reliable resource for traveling professionals seeking temporary housing.
The company has partnered with KeyCheck, a leading identity verification service, with the aim of enhancing the safety and security of its platform by confirming the identity of property owners and tenants.
By incorporating KeyCheck, Furnished Finder aims to improve trust, reduce the risk of fraud, and enhance the overall experience for users on the platform.
As a result, tenants can feel more confident when searching for a rental property, and property owners can be assured that they are dealing with legitimate tenants.
However, it's still crucial to exercise due diligence and communicate with property owners to ensure a positive experience.
Customer Reviews & Complaints
Furnished Finder has received generally positive reviews from both property owners and tenants.
Users appreciate the easy-to-use platform, the variety of housing options, and the convenience of finding furnished housing tailored to their needs.
The platform has been particularly praised by traveling healthcare professionals who require short-term housing options while on assignment.
However, some users have reported minor issues, such as difficulties in communication with property owners or inconsistencies in property listings.
Furnished Finder has an 'A' rating with the BBB and receives an average rating of 3.9 / 5 stars from over 250 customer reviews.
The company has received 47 customer complaints in the last 12 months and 90 complaints in the last 3 years on the BBB website.
Furnished Finder has received numerous reviews from tenants who have used the platform to find short-term, furnished housing.
Tenant reviews often highlight the following aspects:
Ease of use - Tenants appreciate the user-friendly interface and search filters, which make finding a suitable property straightforward and efficient.
Variety of options - Wide range of housing options, from apartments to houses, catering to various budgets and preferences.
Direct communication - Tenants appreciate the direct communication with property owners, which allows for faster response times and more personalized interactions.
Reduced risk of fraud - The platform verifies property owners with KeyCheck's identity verification process and requires them to pay a one-time listing fee, reducing the chances of scams or fraudulent listings.
However, some tenants have mentioned the following drawbacks:
Limited availability - In some locations there may be fewer property listings, making it more challenging for tenants to find suitable housing.
- Inconsistencies in property listings - As with any online platform, the accuracy of property listings can vary. Users should carefully review property descriptions and communicate with property owners to verify information.
No built-in payment system - All financial transactions are handled directly between the property owner and tenant. Some users might prefer a platform with a built-in payment system for added convenience and security.
- Limited customer support - Some users have reported occasional difficulties in communication with property owners or resolving issues through the platform.
Furnished Finder Reviews from Landlords
Commonly praised aspects include:
Targeted audience - Property owners value the platform's focus on traveling professionals, particularly healthcare workers, as this niche market results in higher-quality tenants who often require housing for extended periods.
Simple pricing - Property owners can list their properties for a one-time fee, with no additional charges for bookings.
Control over communication - Property owners appreciate the ability to communicate directly with potential tenants, allowing for better screening and relationship building.
Increased visibility - Listing a property on Furnished Finder can help property owners reach a broader audience and potentially increase bookings for their short-term rental properties.
- Improved Screening - The partnership with KeyCheck allows property owners to screen potential tenants more thoroughly.
On the other hand, some property owners have reported the following drawbacks:
No built-in payment system - Similar to tenant concerns, some property owners might prefer a platform with a built-in payment system to streamline the transaction process and enhance security.
Limited assistance with disputes - In case of disputes or issues between property owners and tenants, the platform's role is minimal, as they mainly serve as a marketplace for connecting both parties.
The Bottom Line
With a variety of housing options and a focus on catering to the needs of traveling professionals, Furnished Finder has earned its reputation as a reliable resource.
While there are some limitations, the platform's focus on short-term, furnished housing for traveling professionals offers a valuable service for both property owners and tenants in this niche market.
Potential customers should be aware of minor issues that may arise and exercise due diligence in verifying property listings and communicating with property owners.
If you have any experience with Furnished Finder or their services, please leave your reviews below.
Furnished Finder Customer Reviews
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Scammers Galore And No One Listening
Absolutely disgraceful that they will not let you notify others of the scams out there! So they continue to scam others!! Lost over $5,000.00 and she is still publishing a fake listing and I cant even get furnishedfinder to take down a fake listing!
Bad unsafe area
Do NOT rent from house off of Glen Ellyn in Oklahoma city. Three days into assignment had door try to kick in. Car was broken into and stray pit bulls that wander in your yard putting you and pet at risk. Bad area with loud music and people fighting in streets.
Waste of time and money bad customer service no call back
Please don't waste your money this site is useless, the Worst service! They have no customer help, they do not call you back, and don't want to give a refund for not doing what they said they did.
I had two accounts with them and have got 0 bookings, all of my apartments are always booked out on Airbnb, and the other is in Miami and has a pool deck that is just exquisite but it had a fire so I needed it removed, this was since Oct I have been reaching out for a call and no one gets back to you and they lie and say oh you only called once, WHAT?!!!
I'm looking into taking legal action, if a customer is unhappy because of the service, you didn't provide a refund, I WANT my $200 back! And please don't reach out here with your generic reply I am only interested in my refund.
Virginia the Agent not helpful so was the other agent who took my info but no call back very unprofessional business
Still waiting on Aloha manager to call me not holding my breath
Disability Discrimination & Refusal of Service Animal Repeatedly Even Charging Higher Fees
I am seeking temporary housing in two states and I tried to use Furnished Finder but as I have a service animal w/letter from my doctor I was discriminated against by 3 landlords who even went so far as to use Furnished Finder to illegally charge fees for her. I contacted Furnished Finder in writing explaining the illegal discriminatory acts even advising them I have a letter from my doctor for my service dog.
Furnished Finder refused to do anything to put a stop to illegal activities with the use of their website. A BBB complaint was filed and applicable complaints will also be filed with the ADA & AG, etc.
I would suggest that Furnished Finder send a blanket email to the landlords who use their website to earn money with their temporary homes advising them that disability discrimination and refusal of a service animal is ILLEGAL and will not be tolerated on their site before a lawsuit is filed against Furnished Finder and all applicable landlords.
Do not use furnished finder
Scam I paid for property to be listed I can not find it any where. This is a scam . Customer service is very rude. They will not help you and be politely rude for hours
Identity theft prominent on this site
The vast majority of the listings on here are scammers. it's a huge waste of time. however, there are some listings that are real, but they are in the minority. about 5%. what's worse is that furnished finders does not allow negative reviews.
So for example, if you have found a particular listing to be a scammer, you can't actually alert other users of this. at the same time, if other users found one listing to be a scammer, they can't alert you, so the end result is a lot of users will be scammed. there are a lot of guys on here posing as landlords and trying to steal your identity.
I give Furnished Finder an "F".
I give Furnished Finder an "F". I've scheduled two calls to get more information on listing my properties and both times no one called. The first time I scheduled a call it said someone would call me in an hour... no call, and yes all my info was correct.
I've also, emailed 3 xs with no response.... although one time someone left a message asking for a time, etc to call me which I left in a detailed message and no one emailed me or called. Very unprofessional. if it's this difficult to get a phone call I don't know how their going to handle my properties.
As a landlord you have to identify the people you rent to.
I have been using Furnished Finders for 2 years. I am thrilled with the site. I have rarely had a vacancy in the 2 years I have used them. All the nurses and doctors have been wonderful. I usually have one moving in, as the other is moving out. As I do not take pets, it usually takes me longer to get a tenant.
So, I do have to turn some down, but as long as you ask for their Contract and I.D. which any landlord would do, the $99 is a bargain. Try paying 10% per month to a realtor. The hundred bucks is a bargain.
Money Hungry Company POOR CUSTOMER SERVICE
Warning to ALL LANDLORDS...please do yourself a huge favor and AVOID this company at all costs. Signed up in October 2022 and tried cancelling since November 2022.
They sent me a tenant who was horrible and physically abandoned the unit in less than 2 weeks completely ignoring our signed executed lease to move into another cheaper unit, I asked Furnished Finders for a refund. They said no. I asked them for a prorated portion of the paid fees as I only had it less than 1 1/2 months prior to cancelling. They said they will cancel the account but would not provide a refund of any kind.
Save your money, time and positive energy by looking elsewhere to market your real estate listings.
Furnished Finders is Rip off Scam company..Do Not use it.
I find this site furnished finder completely useless. After paying $99 I received no inquiries whatsoever just constant annoying emails telling me that there's an urgent need for me to update my site. . which needs No updating ! For one.. it's a bogus site and secondly no customer support whatsoever.
I asked invisible customer support for refund. I received no response but perhaps one bogus inquiry from customer support supposedly representing an actual inquiry.
Please be alert to confusing similar names. Apparently the review here is not for "Furnishedfinder". Note that "Furnishedfinder" is one word and it is is singular. There are also - "Furnished Finder and Furnished Finders and Furnishedfinders.
For over two years I have listed my cottage for temporary housing, primarily for visiting nurses, with Furnishedfinder and can vouch for its being a completely honest and trustworthy sight. Incidentally, though I pay a listing fee, the sight is FREE for those looking for temporary housing.
DO NOT USE! THEY RIPPED ME OFF!
Furnished Finders ripped me off for $100. Their service in my area was non existing. After placing the ad with them, no one responded to my posting. Eventually they sent me some leads but after reading the leads, none of them were leads looking for what I had to offer. None. I spoke to customer service and those people were no help whatsoever. These people ripped me off! DON NOT POST YOUR HOME ON THIS SITE! DO NOT DO BUSINESS WITH THEM> THEY RIPPED ME OFF!
Yes! they sent me a report that there where 22k inquires for travel nurses in my area. I found that interesting in that Park City is located in Summit County which has a population of 25K. That would be 0.9 travel nurses per person?
Great space if you are traveling solo
I stayed here for 2 months and i had a great time, beautiful space and very spacious; the location was perfect for me and Chuck was always available when anything was needed. He will literally go out of his way to have whatever you need fixed or done. If you are a light sleeper tho, you might hear the ambulances at night but it's not all the time.
Baited, took my money and no where to be found in service
On September 23, 2022, I was charged two fees by Furnished Finder, a CO business for an online listing. One fee was $79 for a consultant from their company to call me to assist in setting up the listing.
I scheduled an online automated time for her and I to meet via phone call for Saturday, Sept 24th at 5:30 p.m. EST. I received a confirmation email from the company for the appt. They never called me, nor did they communicate in regards to the failed appt. I emailed them asking for assistance and a returned call.
They responded with automated emails telling me to go online and schedule a new consult. I tried to build the online ad myself in the meantime and sometime around Tuesday Sept 27th they said the listing was live. I emailed them again and said I wanted my funds returned and that I did not want their service as they had not followed through to help design the listing.
They provided no input into the listing as promised. To make matters worse they also charged me an additional $174 for the listing. On Sept 29th, I called their Customer service line at at 661-489-5907, provided by their rep, Claudia Ospina in an automated email. I spent 20 minutes on the line with Allen, their rep. She placed me on hold and then came back to tell me someone else would have to call me "in a few days" to discuss my refund.
She told me she was just customer service and was not authorized to do any refunds. I asked for a supervisor - she said there was none. I asked her to document the call. She claimed she did. Today is October 3rd - this company has not sent me a confirmation email of my customer service request, not have they called me.
They refuse to give me the number to their billing department. I believe they are making it as difficult as possible for a customer to recover their funds in light of their unwillingness to perform their contractual duties and I am warning other potential homeowners against using them.
Manage your business with professionalism and kindness
From one landlord to anyone using FF. I've been using for almost 2 years to provide housing to nurses.
I had a little trouble getting set-up but with their help the matter got cleared up and they were extremely nice to help me. My request started showing up and and typically I get about 2 - 3 that fit requirements. I am unable to fill the vacancy request because I'm always occupied. Great nurse tenants.
I use Venmo for money transfer and will refund to tenant when their stays are cut short. No lease-flexible and allow freedom in use of common area. FF has been good for me and it's hard to believe all the negative comments. Maybe it's all in the way you manage yourself.
Horrible and Incompetent Customer Service
As a whole, I have found Furnishedfinders to be a Freaking Nightmare to deal with, their approach to resolving issues are arrogant, dismissive, lazy, unresponsive and incompetent.
I spent months Contemplating whether or not to list my property for traveling nurses, ( for the very reason they rejected my application, my own safety ),
I wasn’t sure how to go about it, so I googled this company, furnishedfinders, and for all intents and purposes it seemed pretty good, finally deciding to go forward, I paid my $99 and tried listed my property, I called 3 times and had 3 conversations with 3 different customer service representatives, regarding fair market value (pricing) and Utilities in an effort not to overcharge anyone for housing accommodations, where-in these conversation we also talked about the verification process, and it was never explained to me that having a freeze would impede Verification process resulting in a failure to verify… I being unaware, attempted to verify three times I was consequently rejected three times,( The maximum amount of attempts furnished finders allows) which caused my application not to move forward
This situation was completely avoidable, the representative should have advised me at the point at which we were discussing my verification process of the possible hidden pitfalls, but they didn’t !
Instead,I was set up for absolute failure, my identity was rejected, not because I’m not who I say I am, but because furnishedfinders ***Epic Failure*** to communicate effectively, 3 conversations and not one Customer Service Representative thought to mention this!
Horrible, all for the low price of 99.00,
I'm now using the nurses registry's and they’re more than happy to have a safe housing option for their traveling nurses!
Beware - Not Legit
There are so many things wrong with this company. NONE of the 'traveling nurses' who inquired were willing to complete the background through Keycheck (Furnished Finder's recommended partner). Most if not all inquiries are scammers who couldn't/wouldn't show proof of identity. Don't open up your home without asking for a copy of a contract and a driver's license, you'll end up with squatters.
Do not rent from Furnished Finder. It's a Craiglist site and not for professionals.
Furnished Finder is no different than renting on Craiglist. It does not have the protection of a site like AirBnB. They will not investigate anything or do anything for you as a consumer.
The one difference is that unlike Craigslist which is free, they charge their owners to post listings which is currently $99 a year. Other than that, you don't know what or who you're getting.
Even if it's brought to FF attention that you have been scammed or unlawfully cheated or treated, FF will do nothing for you. Absolutely nothing. If anything, they will always side with the property owner because they want their $99 a year.
As a consumer, you offer them no profit and their system is not on your side. FF does not review disputes between owners and tenants. So if you get scammed as a consumer or tenant, you are on your own. FF will not refund you, or even remove the owner from their site.
As long as they are a real owner (meaning they truly own the home and are not merely scamming you pretending to own it), it doesn't matter what the owner does to you as a tenant, FF will not do anything and there are no repercussions for the owner. This includes reviews.
I had the worst experience I have ever had in my life with a landlord. #1. The landlord did not disclose that her home was next to the highway. We signed a lease sight unseen and discovered that it was so loud that we could not think clearly. When we would talk to people on the phone, they could hear the highway noise. It was hard to sleep.
To be fair to the owner, we originally stated we would stay several months, but when we got there the noise was unbearably loud. So we gave her 30 days notice per the terms of our lease.
After that, the owner was angry and upset and proceeded to get us any which way she could. One, she mouthed off on me over text message (okay, we all get mad sometimes). But she did not stop there unfortunately.
Two, the woman tried to charge us for dents and damages on her parked car that we did not touch or drive even once. She had the boy who cuts her grass go and take photos of her already banged-up car and threatened to make us pay for it. When we disputed and offered to allow the neighbors to serve as witnesses that we never took her car out, she backed down from her dishonest claims.
Third, after we cleaned the space spotless and left it cleaner than we found it, the owner proceeds to charge us for 15 hours of cleaning plus an additional 2 hours of rug cleaning. We talked to the cleaner who was unable to provide us with details of what actually took her 15 hours to clean (got defensive, angry, hung up on me).
Fourth, the owner kept our cleaning fee in addition to our security deposit. We notified her that she still owed us money and did not respond or refund our money. I could take her to Court and get my money back, but is a few hundred dollars worth it? I figured an honest review to protect others from this madness would suffice.
Furnished Finder did nothing to help with me writing an honest, public review. Why? Because the owner pays a fee to be on FF but the tenant pays nothing. Therefore, they will always side with the owner.
#1. The owner took down her listing after this debacle so FF told me I could not write a review since she took down listing.
#2. FF stated they could not notify me when the owner does list again. I just have to keep looking for the day it is listed again.
#3. I finally find the listing. I post my review. Owner deletes her profile and creates a new account under her husband's name. I notify FF. They said they can't do anything and to post another review under husband's name. I do that.
#4. FF posts my review (it passes all their policies) and then 24 hours later deletes my review. They do not contact me or notify me. It just vanishes. This leaves future consumers to be misled & leaves no accountability for awful, terrible owners.
I would not be surprised if a class-action lawsuit arises against Furnished Finder. They have terrible customer service, no protection for their landlords or tenants to get scammed and/or be in unlawful circumstances. Very misleading site. Not to mention, very outdated & ancient site.
Do not rent from Furnished Finder. It's a Craiglist site and not for professionals.
I agree also with ff main page they don't allow an honest review you fill everything out and they will not allow you to upload photo therefore it will not submit your review this is very stretchy to me