Fubo TV Reviews

Absolutely DO NOT fall for this scam! FuboTV promises a one week "free trial" for their service but if you cancel in time as I did, they will still charge your credit card account.

I addressed this dispute with their customer service representative: Mr. Alex Soto, (name spelling may not be accurate) in November of 2021 who freely admitted I had indeed, canceled inside the one week deadline allowed but hadn't "requested a refund"!

I was never informed of the requirement to request a refund and why would one be necessary for what was promoted as a "free one week trial"?

Efforts to resolve this through my credit card provider have proven fruitless as I believe FuboTV, (or at least their customer service department) is based in The Netherlands.

After trialing FuboTV for a week I chose to cancel. The sports content was very good (for international sports), and the content of movies and tv programs was pretty good. My main complaints were: 1. while I could save or record movies soon to be aired on individual networks, I did not see a way to save those that were on demand, meaning that each time I wanted to watch an on demand movie I would need to do a new search through all movies. Being able to save movies to a favorites list would have been a very good option. 2. TV programs I liked could be saved, or recorded. There was then a list created of all of the programs I was following, which was great. What wasn’t great was that the list only displayed 20 shows or recordings, which means that after I spent my time going through everything offered on Fubo and saving or recording the content I was interested in, the majority of it was saved, but not searchable as only 20 items were kept in the list. Very frustrating! Again, good content, but the delivery of that content and the difficulty in identifying something to watch was why I cancelled.

Customer service: canceling within the trial period was a challenge, but eventually the monthly charge I incurred as a result of not being able to easily cancel was fully refunded, and I thank Fubo for that. Unfortunately, it took way too much time, effort, aggravation, and unfortunate negative reviews to make that happen. After getting the runaround for several days I was finally contacted by a woman who took care of the problem in a matter of seconds. Had it been a strait forward process from the beginning, and if Fubo cleans up the customer service issues I experienced it would be a very good service for a lot of people, just not for me.

They keep charging you after Cancelation and wouldn’t give a refund.