Freelancer.com Reviews

Freelancer.com
( 164 reviews )

Freelancer.com Customer Reviews

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Terrible support and verification process
November 30, 2022

Very dissatisfied with freelancer and would not recommend. I was looking for a web designer which I quickly found. Freelancer was quick to withdraw the funds from my business credit card but when it came time to pay my freelancer, they say they need a personal funding source rather that a business account. Of course they already have the funds and now I will need to dispute the credit card charges on the business account!

So frustrating that they have NO phone support, so everything happens via chat which you have to wait 24 hours for a response every time you message them.

My account was closed just to steal 2000$
March 2, 2023

I worked with Freelancer.com over 2 years, had 60 reviews, all 5-stars, 100% of my orders were completed successfully and every my customer was highly satisfied — I provided good service and everything was fine.

Then war started, I lived in Russia, so I moved to South East Asia 6 months ago and living in Vietnam now. I had 2000$ in my freelancer.com account, but when I tried to withdraw it in my new Vietnamese bank, they limited my account, asked some documents for verification, I sent documents, they didn't respond over a week and then just closed my account without any explanation.

I didn't violate any rules, I just moved to another country. I'm kind of shocked by being scammed after two years of good work there.

freelancer April 08, 2023

I was there for many years. I think it’s the top CEO Matt Barrie. He’s the one in charge of these operations. He seems to just ban or bully anyone who says anything about the dodgy way they do business. They find any way to take money from hard-working freelancers. They think we are expendable.

Freelancer.com extortion
April 8, 2023

I have been working and employing people on freelancer.com for almost 10 years.

I was a preferred freelancer… They asked me to write an exam a few years back and I passed. I was quite happy about that.

Then recently they told all preferred freelancers they MUST pay 100$ to be verified… (even though when you first become a freelancer, it takes 14 days to get your first withdrawal because of intense verification methods… and also when you become a preferred freelancer you’re also ‘extra verified’…). Doesn’t make sense to pay 100$ for nothing. It felt like extortion.

Regardless, they kicked me off the preferred freelancer team. Then they locked and delayed withdrawal release of my own hard-earned money.

They used to withdraw money within 1 day.. now sometimes it takes 2 - 7 days. They money just stays in their account..

And when you try say something about it, they bully you or don’t respond to you.

Employers Beware
April 20, 2023

Freelancer.com allows people to literally steal money from you and does nothing to encourage valid completion of projects We have wasted thousands with Freelancer and BK Technology. We can't even get our proprietary material returned...