Freelancer.com Reviews

Freelancer.com
( 164 reviews )

Freelancer.com Customer Reviews

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Sharks and Scam
March 12, 2013

Hi,

I spent there more than three months I could not get a single job.

Most of the jobs are fictitious, projects are cancelled, closed and disappear. Also I saw very suspicious responses from employers, very good English for the advert and later horrible English spelling in the PMB; it is not possible for the same person, and finally projects are closed.

That is the reason they need to get money from contractors, via testing skills and membership upgrade, because projects are not real so they do not get 10% of them.

The few real projects, if they exist at all, are taking from people with reputation, if you are new there is no chance at all to get a contract,never ever, so people find friends to contract themselves and get reputation.

Also they cheat you when selecting the skills, they are really mean, If you do not choose all the skills you can at first, then later you are limited and cannot add more skills until next month, unless you pay, of course.

And when you sign they hide information, you do not know their commission, rules,.., nothing. And you have to get their spam mail every day, no opt-out option.

The worst is the time you waste, not just the money.

Really trust me, stay away from them, as far as possible.

cheers!!

Lai March 14, 2013

oDesk.com, Elance.com… are better services.

Naiara March 16, 2013

Well, I just made the terrible mistake to create an account at freelancer.com. When I was creating my profile, I was suggested to make a test to prove my abilities and therefore have more changes to get a job.

When I started one of the suggested tests I got an email from Paypal informing me I had paid 5USD for taking the exam!! I got so mad for paying I contacted Paypal to understand what was going on. When I got back to Freelancer webpage my unfairly paid test had timed out and I got a terrible score stamped on my profile (and couldn't even delete it!!!!) total SCAM.

Mohamadreza April 03, 2013

I am working on freelancor and I can make money , 400 UDS at month, I never did exams, I just do the projects if they choose me, that website is awesome

Steve May 31, 2013

Mohamadreza, I too have made money on Freelancer, but just wait until you have a problem. I bet you won't be saying they are awesome. and I BET you will have a problem.

Abe June 24, 2013

Hi Dan,

This is Abe from Freelancer.com. I understand that winning your first project can be hard but it is possible. I would highly recommend that you review our articles on how to write an effective bid: http://www.freelancer.com/news/articles-providers-89.html. Another recommendation we can give you is to complete some of the exams that are related to your skills in order to highlight your expertise to potential employers.

In any case, please feel free to send me an email at [email protected] along with the details of your concern so I can address them personally.

I will wait for your email.

Thanks,

Abe

Do not even try it
March 18, 2013

Yes, as the title says, don't even try this website.

Freelancer is made only to make money, and so, to steal your money.

Then, in this website regroups all the scammers.

SCAM, SCAM, and SCAM again.

Prefer working with oDesk, Elance, etc., but of course, scammers are everywhere, so just be aware.

So to finish this message, Freelancer was one of my nightmare.

Abe June 24, 2013

Hi Jayke,

This is Abe from Freelancer.com. I reviewed your post on this page and it looks like you have encountered numerous issues with our site. I hope you won't mind, but I would like to review your concerns and hopefully assist you with resolving them if possible.

Kindly send an email to [email protected] and make sure the email is addressed to me so I can personally look into your issue.

I will wait for your email.

Thanks,

Abe

Freelancer scam
March 20, 2013
From my direct experience, Freelancer.com is a big scam. They are leading experts in money extortion. I advise employers and freelancers to keep away from this dodgy fraudulent business.

Abe June 23, 2013

Hi,

I'm Abe from Freelancer.com. We do address legitimate concerns from site users quickly and effectively, but the truth is that a good number of the people complaining about being scammed by our site turn out to be con artists and frauds themselves:

http://corporate.freelancer.com/uncategorized/dont-believe-everything-you-read-on-the-internet-lies-scams-and-freelancer-com/

If you have other issues or concerns, you may send an email to [email protected] and I'd be happy to help.

Kind regards,

Abe

Freelancer SUCKS!
March 20, 2013
I got on freelancer to get a simple logo done. I paid 50% down (as I was told this is to get the project going). I saw absolutely no progress for 2 weeks, asked to refund my project. Support does NOTHING to help resolve issues, they send the same generic email over and over. The freelancer got away with my money providing absolutely NOTHING in return. I would never use this site and I recommend no one to risk their money on it.

Abe June 23, 2013

Hi Dan,

This is Abe from Freelancer.com. I understand that you had issues with the freelancer that you hired for your project. Can you forward the details of the project along with your username to [email protected]? Also, don't forget to indicate that the email is for Abe so I can personally look into what happened.

I will wait for your email.

Kind regards,

Abe

Hidden Fees
March 27, 2013

I have hired over 100 people over the past 5 years through many different websites such as oDesk, PeoplePerHour, and eLance and let me say Freelancer has got to be the worst out of them all. They are no where compared to any of the sites I mentioned above. Freelancer only cares about making their money and disregard any dispute resolution you may have.

They require you to add a credit card on file on their website (not a problem with me) but then charges your account without your permission.

For example: They upgraded my account to premium a few weeks ago, and the last time I used their service was 5 months ago!

Their website structure makes it easy for you to send payment. I mean really easy. Just click on a two word text and you will send a payment. There is no additional page where you can review your payment or confirmation whatsoever. Check your bank account and there are 2 transaction made. One for that total amount and one for the fee (average $3~).

Ask your freelancer how much they charge him? Took about 30% of his payment and charges a withdrawal fee and hold his payment for about a week.

O also, they charge to post projects and charge freelancers to buy additional bids.

If you have a dispute, they can't do anything. They will tell you that its best for you to work things out with the freelancer.

They regularly implement new fee structures so be sure to regularly read through the fine prints on their terms of condition.

Crappy s March 28, 2013

The first transaction I made in freelancer. $50 and it sucks instantly a couple of dollars away before I even paid my freelancer. I usually NEVER post any negative comment about a site, but I am totally pissed off. You post a project on Freelancer.com and immediately get 15 to even 30 bids. 95% are from Indian, who happen to have an office in America too, so they change their country to USA. These scammer bid on every single project they can, even when they don't have sufficient skills. And when you award the project to them, they will start figuring out and tell you where they are from.

The freelancer put my site down for 4 days, really unprofessional. I drive more120.000 unique visitors a month. He promised to get it done in 1 day. Four days later, it was still not finished and my site totally screwed up. I had it restore by my hosting and then still there were crappy error codes that I needed to recover, which took me hours at night to fix this. Called Freelancer.com for immediate support. I asked for protection, the same you can get from Ebay or Elance. Now, Freelancer will not give you any support, because they are just a money sucking online venue, who doesn't care whether they have quality freelancer or not. As long as you pay and they can make money. What a B.S., freelancer should be responsible for anything happen on their site, and the service they provide, which is LINKING the right freelancer to the right project.

Freelancerneveragain April 05, 2013

After having had multiple issues with Freelancer (see all comments above and below) I decided to withdraw my funds to discover that the system wouldn't let me take it all out (a mere £50.32) AND that I would be charged £1 to transfer the money back to my Paypal Account. What crooks! Never again!

Abe June 24, 2013

Hi guys,

This is Abe from Freelancer.com. I understand that you have encountered numerous issues on our site. We hope you won't mind, but can you please send me an email at [email protected] so I can take a look into them and resolve them if possible?

I will wait for your email.

Thanks,

Abe

Half of the coders that I hired were just scam artists
March 29, 2013

I used RentaCoder, then vWorker and just tried to continue with that strategy by using Freelancer.com. However, the experience is very different. Besides the non-intuitive interface the coders may not even be coders. I had one guy offer to do the work then insist on getting more money than he had bid after I had accepted his bid and not contacted other coders.

Freelancer.com support was not willing to help even when I told them that I thought it was fraud. Three times freelancer.com support has closed my support tickets without doing anything, ANYTHING!

Lai March 30, 2013

If you loved RAC/ vWorker, then consider Elance.com and/ or oDesk.com. They're my best services (I work as both freelancer and employer).

Abe June 23, 2013

Hi Craig,

This is Abe from Freelancer.com. I understand that you had some issues with the freelancer that you have selected for your project. If the problem hasn't been resolved yet, please send an email including your user ID and details to [email protected], so it can be checked and refunded accordingly. I hope to hear from you soon.

Kind regards,

Abe

Screws employers, and assist fraudent freelancers
March 29, 2013

Lost months of time, 500 usd and got a creep giving us a really nasty review hitting on SEO.

We unfortunately hired a fraudster USAGraphicsPro on Freelancer.com

After weeks of delay and no activity on our project it is finally rushed through in 4 days. (the deadline was 8 days, set by the guy him self).

We got absolutely nothing of what we asked for.

In the end we did not get the refund nor the files - as he claims on we did on Freelancer.com

Only after opening second dispute he actually got to do some work.

We can write books about this fraudster and his behavior - and later Freelancers lack of assisting in anything, before, during and after the disputes. (we also filed some violation reports - with absolutely no results or reply - simply nothing).

Bottom line is:

Freelancer has NO interest in helping the employers.

The employers may open a single project and then no more, either because they don't need more or because they have fled the scene.

The freelancers, like usagraphicspro, are the ones making money on and for Freelancer.com - so Freelancer.com has a financial interest in protecting the fraudant freelancers and not helping the employers.

Here is a hint on how to make big money online, in no time, without lifting a finger:

Sign up as freelancer on Freelancer.com

Bid on a lot of projects.

When you win a project:

Claim your milestone (preferably as big a milestone as possible), then stall the employer for at least a month (this way he can no longer stop his payment via paypal/creditcard).

Send a poor result to the employer, who will then open a dispute - this will buy you even more time to catch other fools.

Make sure you also make employer profiles as time passes, you will need them regularly to pretend you also have happy customers.

You can be certain Freelancer.com will not lift a finger to stop you - they make money on your scam.

Andrea March 29, 2013

I am currently using Freelancer.com to find part time work from home. I am trying it out to see if the employers are legitimate and do they really pay? I'm a serious applicant and would love to work with your company. I would like to see if my skills fit your company and maybe strike a deal without freelancer. Please respond to my post with contact information and I will send you my resume. I found your comments as I am researching freelancers reviews on how the company really operates. Thank you!

Alias April 01, 2013

where u from and whar r ur skills

Abe June 23, 2013

Hi Ditlev,

This is Abe from Freelancer.com. I understand that you had some issues with the user USAGraphicsPro. Can you forward the details of your complaint against them along with your username to [email protected]. Please indicate on your email that the message is for me so I can look into the issue.

We will wait for your response.

Thanks,

Abe

Logos Purloined
April 2, 2013
Paid for logos on this site and loved them but then found out they were coped from a free vector site, therefore cannot be copyright protected. Complaints were basically met with fake responses that pretend people who pretended to do absolutely nada. Run away!

Mohamadreza r April 03, 2013

awesome website, they are trusted , and really feel happy that I spent my money on that website, the freelancors did my project ontime

Oleg S April 04, 2013

did job for an employer, spent 6 h..at night.. received only 75% from payment required, after 2 month that partial payment was canceled by support staff of freelancer.com like employer has not verified account.

in result 6 hour... of night.. instead of sleep I spent for free for an idiot! freelancer.com is an unresponsible place... of scam

Abe June 23, 2013

Hi Rhonda,

This is Abe from Freelancer.com. We have a strict policy when users submit copyrighted content on contests. Can you please forward the details of your contest to [email protected]? Also, make sure to indicate that the email is for me so I can personally look into what happened.

We will wait for your email.

Thanks,

Abe

Warning criminals
April 4, 2013
First they froze money, second stole them. Support says its for your good! Don't work with them they are criminals.

Abe June 22, 2013

Hi Eugeney,

This is Abe from Freelancer.com. I understand that you had issues with withdrawing your earnings. Can you send your details and username to [email protected] so I can look into what happened?

I will wait for your response.

Thanks,

Abe

unresponsible place... of scam
April 4, 2013

did job for an employer, spent 6 h..at night.. received only 75% from payment required, after 2 month that partial payment was canceled by support staff of freelancer.com like employer has not verified account.

in result 6 hour... of night.. instead of sleep I spent for free for an idiot! freelancer.com is an unresponsible place... of scam

Abe June 22, 2013

Hi Oleg,

This is Abe from Freelancer.com. I understand that you had some issues with the your employer's payments. If you don't mind, may we please have the details of your account so we can review what happened? Kindly send an email to [email protected] with the details that we requested and indicate that the email is for Abe so I can personally assist you.

We will wait for your email.

Thanks,

Abe

I lost my money and my client doing fraud their ?
April 6, 2013

I have write a plugin in Wordpress which is about 60$ contract approx on Freelancer.com. When work done the client telling me that this is not what they agreed on.

They sell that plugin in 67$ for a single copy. That fraud lady have sold more then 10 copies on just WarriorForum.

The lady who never pay me (I made it) and sell the plugin a single copy more then what I made for. The problem is not price. The problem is they never pay me. I got only 30$. I spent my 20 days (because this is my first project).

The second fraudy is maksut96. When work done they refuse to take my work. Gave me bad comment and delete the project. I even can't answer what they do. They never paid even milestone when they want work start.

Yesterday I make mistakenly converted my funds into INR and lost 20$ on this BS. They even have no answer to roll-it-back.

They are #1 fraud site I ever seen on Internet.

Abe June 23, 2013

Hi Kristina,

This is Abe from Freelancer.com. I understand that you had some issues with an employer that did not pay you, and I'd like to assist you. Please send an email to [email protected] containing your username and details about the project and if it checks out, we can issue a refund to your account.

I hope to hear from you soon.

Kind regards,

Abe

Horrible Support, Bad Interface, Good Programmer
April 11, 2013

Let me start by saying that I found a really good and reliable programmer on freelancer.com, but that is where the good news ends. On a small bill I got hit with an extra 15% in fees from freelancer.com. When I tried to contact support regarding what I perceived as an over charge I was met with extremely uncooperative and poorly trained support staff. While they were friendly and respectful they have absolutely no intention of helping you, or really any ability to. All they can do is point you to terms and conditions, privacy policies, etc. Actually talking to someone was a nightmare because they do not have phones. I finally got someone to call me, but it was over skype and a really bad connection.

Also, my inbox is FILLED with spam since signing up to freelancer.

Lesson learned. Stay away from freelancer.com. If you must post a project, insist with the programmer that you move to another site (elance, guru perhaps) or direct pay through PayPal, otherwise you are setting yourself up for disappointment.

Tom April 26, 2013

I total agree.

I found fantastic freelancers.

Site is loading very slow. Difficult navigations.

Terrible suport. No phone number. They still owe me approx $50 (dubble commision, no money on my deposite but the charged me by credit card).

Abe June 21, 2013

Hi David,

This is Abe from Freelancer.com. I understand that you had issues with the fees that were charged to your account. I would be more than glad to check your account and explain the fees to you as needed. Just send an email to [email protected] and indicate on the body that the message is for me so I can personally assist you.

We will wait for your email.

Thanks,

Abe

Fraud Pure
April 12, 2013

Sue the MF's. This is what all the victims should do!!! Today they withdrew 5-6 dollars from my PayPal without me authorizing, or interacting with anything at all.

I immediately opened a dispute, reclaimed my money and deleted the billing agreement they had inconspicuously put with my PP account( was somewhere in the PP settings - watch out).

Get the word out - save innocent freelancers, migrate to reputable websites.

Please recommend good websites for people like me - employer and employee.

Lai April 14, 2013

oDesk and Elance are better. I work as both freelancer and employer…

Callie April 23, 2013

I've personally worked on Odesk for awhile now really good site. Well managed. Glad I went to odesk.com first not freelancer.com from the sound of these reviews

Abe June 21, 2013

Hi Pesho,

This is Abe from Freelancer.com. Users are provided with a copy of the Billing Agreement that they have to accept whenever they opt to deposit funds through PayPal. Users can also opt out of the Billing Agreement at any time by canceling it from their Account Settings page.

You can contact me at [email protected] if you any other concerns.

Thanks,

Abe

not worth your time
April 15, 2013
Very poorly executed website, with many technical issues. At the same time, tech support is poor and unresponsive. Website is meant to be a marketplace for slave labor, so not surprised that these issues are present. Don't get duped into giving them a single dollar. It is all a game.

Abe June 21, 2013

Hi,

My name is Abe and I'm from Freelancer.com. I understand that you have concerns with how our site works and with Support. Can you send me an email with the details of the issues that you encountered so I can look into it?

I will wait for your email.

Thanks,

Abe

Go elsewhere - both
April 17, 2013

I'm an emplyer looking for gemnuine help from good coders that I can afford but without exploiting them. I always pay a bonus and have mostly repeat coders working for me.

Having used Scriptlance I was dismayed to find freelancer had taken it over some time ago. I had already vowed never to use freelancer after they took 1 month to refund an over deposit.

Now I have used it several times since hoping for the best -- and each time I wish I hadn't. This is now abouyt the time I will look elsewhere.

1. The site interface is dreadful! User unfriendly and takes a long time for pages to load. Strange links - strange navigation. in a word - CRAP.

2. They rip you off. Charge for everything -- even editing your job. Any money left over from a payment in the past is always gone the next time I log in.

3. Lot's of things missing in the site 'skills' list that make it difficult to look for certain skills - such as ssh, etc

It is full to brimming with Indian bidders asking you for your Control panel URL and unable to use SSH even though you've specified Linus coding, php scripting, etc.

From what I hear they also rip off coders.

So in a word -- employers and coders -- find another site!

Freelancer is a garbage website aimed at making money for themselves.

Chris April 21, 2013

exactly the same situation here (although i don't pay bonuses). Every time i tried freelancer.com I regretted it. I am happy with mostly elance, sometimes oDesk.

If you want Experience Points, go play World of Warcraft, i don't care about them when i want my work done. What a joke the user interface.

Abe June 21, 2013

Hi Pete,

This is Abe from Freelancer.com. I understand you had numerous issues with the site. We are glad to inform you that we have recently made changes to our site's UI. As for your concerns with the skills available on the site, we can request for additional skills to be added if there is a need for it.

As for the issues that you encountered with the fees and the refund that you requested, can you send me an email at [email protected] with the details of what happened? I would be more than glad to look into what happened and see what we can do for you.

I will be waiting for your email.

Thanks,

Abe

Freelancer.com Scam
April 17, 2013

This website is 100% Scam. Few days back so called Matt MF Barrie was asked about their scamming by a newspaper and he blew that. Guess what, this site is a scam. Today after 2 years they reversed $1700 from my account that one client paid me 2 years b ack. According to them, the client got issue in his account. I must ask, if client got issue with his account, what my fault is. As now we cant't blame the mother of Matt Barrie as he gave birth a bustard. Whenever that guy will need money, he will take money from innocent people’s account. If you are thinking to use this website, that means you are going to throw your money in water.

Do not use. Freelancer.com scam. Freelancer.com is 100% Scam.

Valerie S April 24, 2013

Hi Aurchita, I'm Valerie Scott from Freelancer.com. I see that you've been having account issues regarding reversed funds. If the problem hasn't been resolved yet, please send an email including your user ID and details to [email protected], so it can be checked and refunded accordingly. I hope to hear from you soon.

Kind regards,

Valerie

Denis April 28, 2013

I had the same problem - after done job and 6 monthes my customer refund payment (i guess using PayPal) and freelancer get these money from my account.

Theya are realy thieves.

Jessica May 25, 2013

Yes, Freelancer is a complete scam. They sign you up for automatic withdrawal from your PayPal account, then have a bogus scam where they say they need you to send cans of your ID so they can "verify" your account---but they never will verify it, they just keep the money. It's a total nightmare. DO NOT USE FREELANCER.COM.

Abe June 21, 2013

Hi Jessica,

This is Abe from Freelancer.com. The verification process is implemented as part of our security measures on the site, in order to prevent identity theft and fraud. I understand the inconvenience that occurs when accounts are limited or placed into verification, however it is a necessary step. This is why we urge users to visit the Verification Center to lift account limitations right away.

I would be glad to answer further inquiries about this if you have any. Just send an email to [email protected] and indicate that the message is for me so I can personally attend to your queries.

Thanks,

Abe

FreelancerIsA SCAM August 01, 2016

I have had it with freelancer.com. I am over the scams, the taking of my money, the poor service. I am over it all.

So I set up a petition to NASA to get them to cut ties with freelancer.com. Hopefully if enough people sign it, they will and that will shake up freelancer.com (I doubt it though!!!! They seem to be beyond repair!!)

Anyway, please sign it, share it, support it. You know the drill. Thanks.

https://www.change.org/p/nasa-tell-nasa-to-boycott-freelancer-com

Ps sorry if you see this cut and pasted on other posts, I want to get this message out super duper quick and as far as possible. Cut and paste saves me time!!

Pss Please help spread the word!!

They charge fees for jobs EVEN if the job was cancled. SCAM!!!!
April 27, 2013

I've worked at freelancer as a graphic designer making websites and images for clients. Freelancers policy on fees is RIDICULOUS, unreasonable, and outright thievery. As soon as you accept a project, they take 10% of whatever you charged DIRECTLY out of your account and then refuse to refund it even if the client decides they don't want to actually go through with the job or some other issue comes up. Think about it, you've made no money but Freelancer is charging you a hefty some of cash. WHY would they even do that?

I contacted support to get my money back and they informed me that I would not happen. The support agents are heartless bastards, they refuse to be reasonable and their job is to support the company 100% no matter how wrong it is. They KNOW it's hurting the freelancers who are trying to make a little money and getting charged big amounts rather the project pays them or not. Does Freelancer care? NOPE! I begged and pleaded for them to be reasonable, but they would not budge on their policy. Their "policy" is illegal and it's just a matter of time before their butt gets sued in a class action lawsuit. You can't charge someone for literally NOTHING and then refuse to refund them.

If that wasn't bad enough, they literally suspended my account BECAUSE I had a negative balance, which they themselves caused by charging me a big fee on a job that never happened. The CEOs are rotten! Stay far away from Freelancer, get your projects done anywhere else!

Valerie S May 09, 2013

Hi Anderson, I'm Valerie Scott from Freelancer.com. I see that you've had issues with a cancelled project and its project fee. Please send an email to [email protected] containing your username and the details about the cancelled project, so that I may be able to help you. If everything checks out, we can issue a refund to your account for this time only. I hope to hear from you soon.

Kind regards,

Valerie

Dan May 31, 2013

"If everything checks out, we can issue a refund to your account for this time only."

Why just "this one time"? You actually prove right here that Freelancer.Com knowlingly is screwing the Freelancer! You don't care if it happens. Why should Freelancer.Com charge ANY money to the freelancer if the project was cancelled?

To bel clear: I know Valier/Freelancer.Com doesn't care and won't change their policy, this is just to highlight to the new, unsuspecting Freelancers that you should stear clear AWAY from Freelancer.Com!

nothing is as it seems...
April 29, 2013

We wanted to have a project developed and tried to hire some IT people through freelancer.com.

The whole process has been one of being confused and giving the feeling of being cheated upon...

At first it was not clear what charges came with every step I took and believe me: everything you do has an extra charge!

The system lured me into registering my credit card including my paypal account, ok it was my fault I should have been more awake not to do so... but I trusted them. :-(

Afterwards not 1 single amount that was agreed figured as such on my CC statement! They were all higher :

30 $ have become 31,01 $ ...

20 $ have become 20,78 $

5 $ have become 8,57 $  

and an initial payment for the project of 300 euro became 404,11 $ (317,25 eur) ???

The developer himself received about 265 euro, all the rest remained in the system of Freelancer.

By than the situation between all parties had become so sour that everything got cancelled!

I have asked them to unregister my CC, just hope they will not deduct any more amounts of it.

It has all been one long story of stress and feeling ripped off!

A great shame!

Abe June 21, 2013

Hi Anne,

This is Abe from Freelancer.com. I understand that you have issues with the amount charged to your credit card opposed to what was charged to your Freelancer.com account. We hope you won't mind if we revisit your case so we can take a look into what happened. Please contact me at [email protected] with your details so I can personally assist you with this.

I will be waiting for your email.

Thanks,

Abe

It is a scam
April 30, 2013

I started working at Freelance a month ago. The first project I got was worth 100$. At the end of it the employer awarded me with bonus 25$. So I actually got 112.5$

The second project I got was worth 440$. After a few days of communicating with the employer he said that he is aborting the project. That is when I was that Freelance already took the 10% fee (44$). I tried to contact them but they ignored my request for refund.

So, now anyone can post a project, and a freelancer who accepts it will suffer.

Denis April 30, 2013

I had the same problems. Fortunatly they have milestone feature before(!) start, BUT(!) it will not help if after customer/freelancer owners (which is more realy) finished project refund money using PayPal. It is realy bad!

Valerie S May 09, 2013

Hi Ivan, I'm Valerie Scott from Freelancer.com. I understand that you had some issues with a canceled project, and I'd like to assist you. Please send an email to [email protected] containing your username and details about the canceled project and if it checks out, we can issue a refund to your account for this time only. I hope to hear from you soon.

Kind regards,

Valerie

Rick May 18, 2013

Yeah, right Valerie. I've had the same thing happen to me on Freelancer.Com and my request was responded to with "NO REFUNDS".

Freelancer.Com is a scam to the Freelancer. Everything about the site is set up to screw the Freelancer. Almost every single story I've read so far on this site is 100% true. Even though I have a 5 Star rating with a few $1000 in projects, I am no longer using Freelancer.Com and recommend avoiding it. (I would post my real name but I'm sure Freelancer.Com would retaliate in some way - likely by closing my account.)

Valerie S May 21, 2013

Hi Rick, if you send an email to [email protected] with your username and details of that specific project, I can look into the issue and if everything checks out then we issue a refund of the project fees for that.

James August 05, 2013

This should not occur in the first place. You should have systems in place to ensure this type of nonsense does not happen.

Never use Freelancer.com again
May 2, 2013

Dear,

Please read before post and hire freelancer in freelancer.com!

Nothing help when the freelancer disappear, I have a case that the freelancer promise to have 1 year maintenance for the project. The payment is completed after the project is build, the freelancer agree that the 1 year will fix any issue if found any bugs.

OK, then, i found the bugs, freelancer cannot contact, i ask freelancer.com to amend my comments for the freelancer (Because they have something so called reputation), i need to give bad comments instead. Freelancer.com tell amending comments should both side agree!? How come a people agree another people to give bad mouth?

No sense! They said it is the policy.

OK, I give "I HATE IT" rate. Hope people don't be cheated anymore!

========== Take care buddy =========

Bogdan May 20, 2013

Did you have any contract that legally forced the freelancer to continue working for you, or any pending milestone? If not, there's no way of forcing him to continue working on the project.

Abe June 21, 2013

Hi Erwin,

This is Abe from Freelancer.com. I understand that you wish to change the feedback that you have left your freelancer. Can you send us an email at [email protected] with your details so we can take a look into what happened? Please do not forget to indicate that the message is for Abe so I can personally assist you.

I will be waiting for your email.

Thanks,

Abe