FansEdge.com Reviews

FansEdge.com is a website that specializes in providing sports fans of all kinds with the officially licensed sports merchandise they want to wear or have to show their support for their favorite teams and players.
How Does FansEdge Work?
According to their website, FansEdge.com is a partner retailer to Fanatics.com, and together the two of these websites offer their customers the broadest online assortment of officially licensed items, with hundreds of thousands of products available to their combined customers.
Like any other online retailer, customers can go to their website and use their search feature to locate any specific product they are hoping to purchase, but they can also search through their current inventory by the sport of your choice, including College, NFL, MLB, NBA, NHL, NASCAR, Soccer, Olympics, and more, as well as through their Sale items.
Once you have selected your main category, you can use sub-categories to further filter your search of the items. These sub-categories include Men, Ladies, Kids, T-shirts, Jerseys, filtering items by price, and much more.
Cost/Price Plans
The prices of the products on this website will certainly vary, as it depends on the type of product you are getting, the volume of product you choose to order, and other factors which may influence price.
They do say that they will offer any customer, business, or group a 10% discount on any bulk or volume order that totals more than fifty individual items or totals more than $1,000 in merchandise once the order is completed.
Refund Policy
Their website states that they offer a 365 day Return Policy, giving their customers the ability to return their merchandise up to 365 days from the date the item was shipped, as long as the item is in original, unused, unworn condition and still has all the original tags and labels.
Customized items are final sale and cannot be returned. Any products returned to this company that has been customized or is not in the original condition as detailed above will be donated to charity, and no refund or store credit will be issued to the customer.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website once you go through their Customer Care section to see whether or not they provide an answer to the question you have.
If they do not, they will allow you to submit your question to the site and will respond to you as soon as they can.
Reputation
Unfortunately, it does appear that this company has a wide variety of unhappy customers who have taken to the internet to express their serious displeasure with the experiences they have had with FansEdge.com.
These complaints range from poor customer service, to poor quality of the products received, to issues with delayed shipping, and more. Fanatics.com, their partner website, does not have such a wide variety of complaints but they do have their own unhappy customers as well.
This does not mean that customers should avoid these websites entirely, but if it is your first time ordering from this company you may want to be careful about what you order, and not risk an important gift or an expensive purchase until you feel comfortable with this company for yourself.
Competitors and Alternatives?
Products specifically designed for sports fans are incredibly popular, and there are many, many different companies, websites, stores, and other sales venues that have products available for any kind of team you are interested in, and if you are unable to find what you are looking for on FansEdge.com.
If you have any experience with FansEdge.com or their products, please leave your reviews below.
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FansEdge.com Customer Reviews
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no customer service at all
NEVER BUY FROM THEM. Extra Large Shirts are NOT made correct.
Extra Large Shirts are NOT made correct. I'm 5'9" and my weight is about 195lbs and the T-shirts I bought from FansEdge.com don't fit or look right. Both shirts have extra extra large sleeve holes and the head hole is for a child, with the bottom of the shirt rests at the top of my pants.
They might fit if I was 4'0" tall and weighed 300 lbs with 30 inch biceps. Looks like a clown shirt. Never Buy form this place they want $10 for return shipping or will give you a full refund for store credit.
Why would I buy anything else from them when they can't make a t-shirt correctly. NEVER BUY FROM THEM.
Won’t Honor Your Order
Do not order from FansEdge. They listed an item for a price and I bought it. Confirmed my order two weeks later and they said it would ship in early 2022.
Then I received a refund alert on my credit card that they refunded my money and cancelled my order. I told them I wanted the item I rightfully purchased and they lied to me and said the manufacturer no longer had the item when in actuality they just refused to honor the price I paid.
They fraudulently kept my money for a month even though they had no intention of honoring my order. Please avoid ordering from them.
Unfair Shipping pieces added
Horrible
Success!
HORRIBLE SERVICE!
I too am running into shipping problems. 2 people said items would ship today for delivery on friday. I still have not gotten the promised email stating items were indeed shipped. And my status is still pending. Items were ordered dec. 11th. First customer rep, was not nice. Today'swas nice stated I would get an email items were shipped. But nothing and no news and no updated order information.
Happy customer
Wrong product
LOUSY CUSTOMER SERVICE
Purchased flags, .banners, and a hat on Monday, Jan 22, 2018 for my superbowl party. Paid by credit card which they immediately took the money. Contacted their customer service on Wednesday, Jan 31 to inquire about my order, and was informed it wasn't shipped yet.
The superbowl items JUST arrived today (Tuesday, 2/06/18) two days AFTER my annual party. I have ordered similar items in prior years from other websites, and they have ALWAYS arrived two or three days before the game. Other folks also had the same problem, as evidenced by a bevy of complaints on the Fansedge Facebook page. I WILL NEVER BUY ANYTHING from this website, and encourage others not to buy from them as well.
You can't even find a street address for this company.
Fans Edge needs to be investigated. They are defrauding customers and stealing from them.
Very poor service and the cost you do better going to NFL.come the Question is when you having someone 400.00 Dollars they're Humans but when you log in or call no one no more then you so what's your job taken Dollars Bad Bad Bad Dog's crap on people B B B going to no
Terrible communication
Never got my package.
SCAM
Had No Problem
I ordered a Toronto FC replica jersey from FansEdge. Within hours I had the confirmation of the order. 24hrs later I had a tracking number. It took 7 days to reach me in Toronto, which is about normal for shipments from the USA. The quality is what I would expect from a replica jersey that costs less than $70.00 USD.
Maybe I got lucky but I would have no problem ordering from them again.
Horrible!!! NOT a fan of FansEdge
Fansedge AVOID
DO NOT SHOP AT FANSEDGE!!
Poor quality clothing; no redress
I ordered a University of North Carolina-Chapel Hill Hooded Sweatshirt from FansEdge, Order #10410769, About one year after the purchase, when I removed it from the washing machine, I noticed the left sleeve had noticeable holes in two places. Obviously the material is of poor quality.
In comparison to many brand name sweat clothes, like Champion, Adidas, etc., which I have had for more than 5 years, I never had a problem after washing the clothes countless times.
When I called the company's Customer Service Department, the representative refused to replace it despite that I saved my receipt. The company doesn't stand behind their products. Don't ever do business with this company!