Factor 75 Reviews

Factor 75
( 31 reviews )

Factor 75 Customer Reviews

  • Sort Reviews By:

The food was gross and they charge you for the 2nd box without notifying
February 16, 2018

I've tried 3 meals so far and the meat in each was bearable but the rest of the meal tasted like chemicals. I tried taking it out of the plastic container before microwaving it but it didn't make a difference. Huge waste of food and money because I can't eat any more of that. I don't know what they do to that food to ruin it, but they're doing something weird.

They also charge you for the 2nd box without notifying you or letting you pick what you want. I will be disputing the charges with my credit card company.

Delicious food!
September 12, 2017
I ordered the chile shrimp & greek salad and it was delicious!! Looking forward to more to come!

A Scam!
July 20, 2017
A SCAM!! I placed one order, then, without notifying me, the company placed a second one, choosing food I did not want, and sending me a 'confirmation' 2 days AFTER the deadline to change an order (an order I didn't place). When I discovered the mistake, the company refused to cancel the order and refund my money. This is unethical. Do not give these people your business. And the food is only so-so. You can do better for the same price at your local deli or grocery store.

Rip Off and Poor customer service
April 21, 2017

RIP OFF!!! This is the absolute worst "gourmet" delivery service I have ever used. The food is beyond lackluster, no flavor and a total rip off in terms of portions. Also, for example the photo showed the taco bowl with a side of cheese and it arrived with a side of shredded ice berg lettuce.

I tried to change my order for the following week and because I am on the pacific time zone, I missed my cutoff to change my order by a few hours. Each and every meal they sent is super spicy, which is something I do not like.

All and all, I have never been more disappointed by a food delivery company, the quality of the food or the horrible customer service. Knowing how upset I was about the first shipment I think they should have tried to save a customer by at least trying to exchange out the spicy meals but they did not.

They are in the process of "changing kitchens" and perhaps this is why the food tastes so horrible.


Are you kidding me?
March 31, 2017
I tried Factor 75 meals. Very disappointed. I was willing to pay extra to have food that was good for me, but I will be looking elsewhere. The food that you get looks nothing like the pictures on the website. The portions are skimpy. I had a brazed beef short rib meal that had as much fat in it as it did meat. They seem to mush everything. I felt like I was in a nursing home. I would not recommend them at all.

Made me sick
March 22, 2017
Overpriced food that made me sick. Even if it didn't make me sick the quality is not there.

March 17, 2017

I really wanted to like this program. The food is high quality, customer service is great, convenient, healthy, etc.

Unfortunately the food is gross. We had 2 meals out of 8 that were edible, the rest we literally had to force ourselves to eat. Even something as simple as cauliflower they managed to destroy.

Terrible, Taste Aweful
February 12, 2017
Was absolutely horrible tasting. Before I received the first order they automatically charged me for the next weeks food. Three out of six meals were the same thing they just sent me. They will go in the garbage as well. What a waste of money.

poor quality
December 11, 2016

My first order came in poor condition as the meals had leaked inside the box and it was a day late because of shipping problems.

The food was very poor quality with poor taste and texture. my husband called it Boy Scout camp food!

Their marketing is so slick and complete and made it sound wonderful plus their newsletter is helpful and knowledgable about good food .

Service was good online.

Too bad their food is terrible.

November 15, 2016
customer service terrible. wouldn't accept a refused package for a refund. I do not recommend this company.

Terrible food
June 16, 2016
The food tastes as bad as it looks. I had to choke down my meals as I paid too much for them and didn't want to throw them in the trash. Extremely disappointed.