Factor 75 Reviews

The food is good quality if pricey. But beware: one of our deliveries was running more than 24 hours late and the customer service tried to pan me off with a $5 delay credit. Remember that this is fresh food. It's not worth food poisoning.

The meal I had was good… until I went into anaphylaxis. I later looked and saw that there is a disclaimer on the site which says something to the effect of meals are prepared in a way which exposes you to all 8 major food allergies. I have a severe allergy to shellfish and seafood, as a whole, so I’m guessing cross contamination occurred, as I don’t have any other food allergies. It would have been nice to have received this information up front.

I wanted to try a meal delivery service. Decided to try Factor. Cons mentioned pricey, but that was OK because they offered gluten free.

Before you can actually view the products they offer you have to give them All of your info. If I had stopped there I wouldn't be writing this review. But I really wanted to try a delivery service.

The options weren't for me. It wasn't anything to do with them, I'm just too picky. So I immediately canceled. 6 days later I get an alert from my bank that this company took money out of my checking account. Nope, nope, nope.

So I called to request a return of funds and cancellation of service. I was told that even though they acknowledge that I canceled there was a glitch in their system and that sent my order through anyway and that since the cut off to cancel my order was yesterday the only thing I could do was call my bank and request a stop payment.

Of course, bank can't stop a payment on a debit charge. So I have to file a fraud claim and hope I get my money back that way.

Please don't even think about this company. You have to create an account and put your credit card info in before seeing the food options. Unfortunately I got scammed just like some other people in these reviews. I decided I didn't like any of their options and canceled my account within 10 mins of opening it. They charged my card anyway stating it was too late to make changes to my order. I did not order anything - They charged my card without my authorization and sent me 10 meals I didn't even want. And the people who say these meals are huge are lying - they are tiny.

I had to input my credit card just to create an account. Once I created an account, I found out that they only offered Tuesday deliveries so I immediately canceled my account without placing an order.

I then called Factor to ensure my account was canceled. The rep assured me that everything was canceled and no charge will be placed.

Several days later, I found a charge on my credit card. I called again and was advised that the charge would be refunded. Now, I just got an email stating that my food is on it's way. I never even ordered food!! This company is a complete SCAM!!!

Stay away!! This company charges your card the minute you input the credit card numbers. You haven't even ordered a single item and they have already taken your money. At that point there is no way to cancel and they DO NOT respond to your request via any of their means of contact.

Very horrible food and a sleazy attempt to sign consumers up to a "subscription!" I never ordered a "subscription" for this garbage! It's a craft and very tricky way to attempt holding people and their money hostage! File a lawsuit immediately!

I don’t know why so many people are writing bad reviews. I have had wonderful meals that just needed a little salt added. Perhaps they are not choosing the right food. Spicy will be spicy and if you don’t like spicy, change the order. It’s simple to do.

Factor 75 delivers delicious meals. The meals are fresh, not frozen. They are really tasty, and each meal has its own unique flavor. The variety keeps the selection from getting boring. I order from them just about every week a la carte.

The meals are higher in protein than what you can buy in the store. They are healthy.

I live in a hot part of the country, and the meals have arrived cold.

My only criticism is sometimes the broccoli and asparagus is not as fresh as I like, but I am very demanding when it comes to that, so I often supplement the meals by adding my own steamed vegetables.

Like I said, Factor 75 does an excellent job at providing very satisfying meals for people who don't have time to cook.

I feel like these are fake reviews...

I love the food, the portions are good, and everything is spelled out in kindergarten terms as to when the next shipment of meals should be picked out. They even send you reminder emails days before letting you know how much time you have left to change or hold your order.

Haven’t had to deal with customer service, so I can’t voice an opinion there, but I like the idea that I know the ingredients are organic, grass fed, etc...

I’m extremely happy that I chose this place over all the other options, and I did a lot of research before I made my choice, but hey... I’m just one person and not everyone is going like the same things :)

I felt compelled to review Factor75 because I read these reviews before I ordered and it made me hesitate because there are so many negative reviews. But after researching many companies, I went with them anyways because they are organic, Paleo, and/or Keto. I am so glad I ordered because I love the food! But I do have some insight into why some people may not.

First, I am not new to healthier eating. If you are expecting the meals to taste really strong, you know the chemically fake flavor that fast food or some other pre-packaged meals have, you may not like these. Don't get me wrong, these meals taste amazing to my husband and I, but it's certainly not what people on the SAD are used to.

Secondly, about the cooking. I feel like a lot of people are probably microwaving their meals and I would not recommend that. The meals are excellent in the oven. That being said, the cooking instructions are not very accurate. We cook our meals for more like 15 minutes in the oven, not the 5 that is on the package.

Lastly, I have had no problems with the ordering process. I felt like everything was explained well, I have had no "surprise" charges or orders, and find it very simple to pause on weeks I don't need food.

Great work, Factor75!

Working 12hrs a day, it is nice to know there is always a healthy meal waiting for you. I see the above reviews, which I would challenge most. They do alter the choices for you but they provide e-mails for you to: change selections, limit the quantity and skip weeks. I have not had a bad meal to date after 25 meals. Many of us have enjoy different types of food so there will be some that do not appeal to you. I have not tossed any away due to this but I prefer some over others.

I've tried 3 meals so far and the meat in each was bearable but the rest of the meal tasted like chemicals. I tried taking it out of the plastic container before microwaving it but it didn't make a difference. Huge waste of food and money because I can't eat any more of that. I don't know what they do to that food to ruin it, but they're doing something weird.

They also charge you for the 2nd box without notifying you or letting you pick what you want. I will be disputing the charges with my credit card company.

I ordered the chile shrimp & greek salad and it was delicious!! Looking forward to more to come!

A SCAM!! I placed one order, then, without notifying me, the company placed a second one, choosing food I did not want, and sending me a 'confirmation' 2 days AFTER the deadline to change an order (an order I didn't place). When I discovered the mistake, the company refused to cancel the order and refund my money. This is unethical. Do not give these people your business. And the food is only so-so. You can do better for the same price at your local deli or grocery store.

RIP OFF!!! This is the absolute worst "gourmet" delivery service I have ever used. The food is beyond lackluster, no flavor and a total rip off in terms of portions. Also, for example the photo showed the taco bowl with a side of cheese and it arrived with a side of shredded ice berg lettuce.

I tried to change my order for the following week and because I am on the pacific time zone, I missed my cutoff to change my order by a few hours. Each and every meal they sent is super spicy, which is something I do not like.

All and all, I have never been more disappointed by a food delivery company, the quality of the food or the horrible customer service. Knowing how upset I was about the first shipment I think they should have tried to save a customer by at least trying to exchange out the spicy meals but they did not.

They are in the process of "changing kitchens" and perhaps this is why the food tastes so horrible.

This was a TREMENDOUS WASTE OF MONEY. BUYER BEWARE!

I tried Factor 75 meals. Very disappointed. I was willing to pay extra to have food that was good for me, but I will be looking elsewhere. The food that you get looks nothing like the pictures on the website. The portions are skimpy. I had a brazed beef short rib meal that had as much fat in it as it did meat. They seem to mush everything. I felt like I was in a nursing home. I would not recommend them at all.

Overpriced food that made me sick. Even if it didn't make me sick the quality is not there.

I really wanted to like this program. The food is high quality, customer service is great, convenient, healthy, etc.

Unfortunately the food is gross. We had 2 meals out of 8 that were edible, the rest we literally had to force ourselves to eat. Even something as simple as cauliflower they managed to destroy.

Was absolutely horrible tasting. Before I received the first order they automatically charged me for the next weeks food. Three out of six meals were the same thing they just sent me. They will go in the garbage as well. What a waste of money.