Cooks Venture Reviews
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Cooks Venture Customer Reviews
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Very poor packaging
I love the chicken but the packaging is a big FAIL Once my delivery came defrosted and my newest order the inside of the box looked like an animal got in the outside of box was split open and some of the chicken was split open this to me is a health hazard. I reached out to them and Bill was no help at all, I sent pictures also I have been ordering from them a very long time something clearly has changed and the packaging is terrible sadly I may have to look elsewhere.
Great quality
just placed our 3rd order for chicken. We find the whole thighs, whole chicken and chicken tenders delicious and well worth the cost.
the specials have not disappointed.
Disgusting. lots of bone fragments in ground pork.
Won't do this again.
Disappointed
Poor Quality Roast
I received a chuck roast as part of my first bundle. I cooked it this evening. It was truly the worst roast I’ve ever had. I had to throw away about half of it because it was so full of gristle.
Unlike the roast, the chicken tenders were good.
What a terrible waste
Pkg arrived w/nothing frozen except whole chicken that was only partially frozen. several pkgs leaking. unable to get response from company. Epic fail. just wasted a whole bunch of money because had to throw everything away except whole chicken. I don't have those finances to waste like that. deplorable shipping process.
Update: still a terrible waste, however was contacted by Derek, representing the company today. I was graciously offered and delivered a full refund, and treated fairly and kindly. thank you again, Derek.
Best customer service
Not frozen on delivery
At first I thought it was a wholesale scam. Placed my order over the weekend, expecting it to ship on Monday. Emails went unanswered. Phone call went to voicemail and no one returned the call. Finally posted on Facebook and got a reply there - it was shipping the following week. Ok.
Delivered today (I was home for the delivery.) What a mess! NOTHING was frozen. No dry ice. The touted cooler totes were coming apart at the seams. Now have a lot of chicken in the fridge and have to figure out what to make with all, of it. Since you can’t refreeze thawed chicken, I expect most of it will end up in the garbage. Not Happy with this company!
Pack them better.
I had a very similar experience.Nothing frozen & several pkgs leaking. Unable to make contact w company epic fail