My husband really wanted a gun case that was in his cheaper than dirt magazine. I pretended not to notice and ordered it for Christmas. I thought he would never guess and was sure it would be a surprise. I filled out my billing information as I do on all online sites I order from. I do most of my shopping online.
Everything seemed to go through fine, on Sunday the phone rings and my husband answers it, the woman on the phone tells him she's from cheaper than dirt and needed to confirm our billing information for an order I placed. When I got on the phone I told her it was a Christmas surprise and asked what was wrong with the billing information I had submitted online? She said they don't process any orders until they call you and confirm your billing information.
I think they should have this information on their website when you order! ! Especially being being close to Christmas. She was very rude and told me no one else ever cares when they call like that. I only tried to explain to her that they should post this on their website. She wasn't hearing it and instead of being nice and saying " sorry, I will suggest that to management" all she can do is get an attitude and tell me no one else cares.
That was the first and last time I order from them. Good customer service is everything.