BBQGuys is a company dedicated to customers find the information, tools, and products they need for their outdoor grilling, kitchen, and entertaining needs.
How Does It Work?
Like any other online retailer, customers are welcome to go to their website and look around at all the products they have available on their site from categories like BBQ Grills & Smokers, Outdoor Kitchens, Entertaining & Decor, BBQ Accessories, Gifts, and more.
They also allow customers to look through their products by certain lists, like the newest available products on their website, the products which have been rated the best in certain categories, and products which have been recently placed on sale.
But perhaps the best part of their website is the informational resources they provide to their customers.
If you're hoping to build an Outdoor Kitchen or a high quality Outdoor Entertaining area, this website will not only sell you the products you will need, but will provide you with information on how to plan, design, and implement your concept.
These articles are on topics like what to look for in a gas grill, the top five highest rated complete outdoor kitchen packages, and more.
Cost & Price Plans
Obviously the costs of their products will vary depending on the specific product you are purchasing and whether you choose to purchase a product individually or as a part of one of their pre-arranged sets of products.
That being said, obviously outdoor cooking and grilling equipment is not cheap and routinely costs hundreds and even thousands of dollars.
Their website does provide customers with an extremely detailed filter list which will allow to find products of the size and type you desire, as well as in the price range that fits your budget.
The website says that they provide their customers with a basic 90 day Return Policy which allows their customers to return all new, unused, unassembled, and resalable items in their original condition within 90 days of delivery.
While most customers will choose to exchange their purchase for another, customers can also choose a refund instead, as long as the product you want to return isn’t a clearance item, gift item, personalized item, items marked as “non-returnable,” and Warehouse Deals.
Simple use their Online Form to receive your RMA number and instructions to successfully complete the return and refund process.
Once your item has been returned and inspected, you will receive a full refund of the purchase price less the cost of the return Shipping and Handling.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 877-743-2269, by email at [email protected], or by submitting them directly to their website through the Contact Us link.
Customers looking for reviews on this company will find lots and lots of positive, five star reviews on various review websites. Unfortunately, these reviews are all fairly generic in detail and were written during a time period of consecutive days.
While this doesn’t guarantee that they are false reviews, it certainly isn’t a good sign, as these are pretty good indicators of paid reviews or company employees placing reviews to boost their online image.
That being said, there doesn’t appear to be many negative reviews of this company either. Usually when a company is suspected of false reviews, it is done in order to counteract or minimize the effect of negative reviews.
Since this company doesn’t really have any negative reviews, this wouldn’t be the case, meaning that this may still be a good company to do business with who just made a misguided choice in trying to build an online presence.
Competitors and Alternatives?
Certainly there are many companies out there that will sell you products for outdoor cooking and entertaining, including your local large scale home good store, like Home Depot, Lowe’s, and many others.
If you have any experience with BBQGuys or their products, please leave your reviews below.
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