I wish I had read some reviews before wasting my thousands of dollars and screwing my engagement proposal.
1- I ordered an engagement ring online 3 months ago and left a 10% (500$) deposit, THEY cancelled it but I have never received back my deposit, in a world where processing a deposit takes a few minutes it has been almost 3 month and no response yet. I called a thousand times but the same response: WE ARE WORKING ON IT! Would you believe them?
2- I placed another order for my engagement ring and thy promised they will send it to me on-time for my engagement event, well they didn't and when I received that finally a week after IT WAS IN WRONG SIZE by FAR, I ordered 6.5, they sent me 5.25, what kind of jeweler makes such mistake? well an incompetent one, then they said they will resize it but I had to pay for mail and insurance, which cost me 220$, they did not accept any responsibility, which means they are IRRESPONSIBLE. They ruined my engagement proposal, you should not be the next.
3- I sent it back and they agreed to change the SETTING and not resize the current setting, but again they didn't and eventually weeks after when I received the ring it was missing a stone and they just simply don't accept any responsibility,
4- many more....
Friends, Allurez is just after your credit card, they just take that and they do not even care. Very poor customer service, fraudulent,..
I started getting suspicious whether the ring they said me is actual diamond,
guys, never trust them, don't get fooled by cheaper prices they have, their cheaper prices are to fool you, it will cost you much higher, mentally and financially.
folks, do yourself a favor and read the reviews, the top rank reviews are FAKE,
I filed a claim against them with BBB to get at least my deposit back (on the order that they cancelled, not me), if no luck I have no option to talk to my lawyer and claim financial and mental damages, message me at [email protected] if you'd like to file a claim together, if we do not take any action, they will scam more people and ruin more loving moments, we should stop them.