Airmoto Reviews
Airmoto Review: Legit or a Scam?
The Airmoto is a compact electric air pump that the seller claims is powerful enough to inflate car tires.
We take a closer look at the Airmoto Smart Air Pump to see if it lives up to the seller's claims.
How is Airmoto claimed to work?
The Airmoto pump is advertised on its official website with several claims about its capabilities and features.
- Multipurpose Use - Designed to work with vehicle tires, bicycles, ATVs, and other inflatables using different attachments.
- Portable - Compact and lightweight, making it easy to carry and store.
- Powerful Output - Provides a powerful 120 PSI output, which can work in minutes to inflate items.
- Built-in Battery - Equipped with a 2000mAh rechargeable battery.
- LED Flashlight Included - Comes with an LED flashlight to aid in low-light conditions.
The seller also emphasizes the Airmoto's ease of use, describing a simple three-step process for operation: turn on the pump, set the desired pressure, and start inflating.
Customer Reviews & Complaints
The Airmoto is aggressively marketed online by affiliate marketers that earn a commission when you make a purchase through their link.
This makes it more difficult to judge which reviews are genuine and which are simply marketing made to look like an objective reviews.
We found that the Airmoto gets both positive and negative customer reviews, depending on where you look.
Here is our analysis.
Negative Reviews
The Airmoto gets largely negative reviews here on Reviewopedia and some other customer reviews websites.
The seller of the Airmoto gets an F rating from the BBB with a customer rating of only 1 / 5 stars from 18 customer reviews.
The company has also had 48 customer complaints filed against it in the past year.
Customer feedback for the Airmoto on these websites reveals significant issues, ranging from product functionality to customer service challenges.
We can summarize customer complaints as:
- Product and Performance Issues
Some customers found the pump unreliable, especially for 4x4 tires, and not as quick as advertised.
Battery issues were also reported, with customer complaints of the battery not holding a charge as expected or dying prematurely during use.
Other customers experienced issues with the pressure sensor, leading to early shutoffs or inaccurate readings.
- Customer Service and Communication
There were multiple instances of poor customer service, including unresponsiveness to complaints, difficulties in processing returns, and lack of assistance when products did not function as advertised.
Issues around billing were noted, with customers mentioning being overcharged or charged for products they attempted to cancel.
- Delivery and Returns
Complaints included delivery delays, especially around peak seasons like Christmas, leading to dissatisfaction when gifts did not arrive on time.
Products were sometimes received defective or not at all, with customers facing challenges when seeking refunds or replacements.
Positive Customer Reviews
Conversely, the Airmoto gets mostly positive reviews on Amazon, with a rating of 4.4 / 5 from over 4,000 customer reviews.
This means it's better reviewed than most comparable portable battery powered air pumps.
It's also an "Amazon's Choice" product, meaning that Amazon has selected it as a top choice based on it's rating and price when compared to similar products.
We also found the price to be slightly cheaper on Amazon than on the companies own website.
Most returns and refunds issues mentioned by customers can be irrelevant when buying from Amazon, since it has its own reputable return and refund policy.
Something to keep in mind it that Fakespot (a service that specializes in analyzing the legitimacy of Amazon reviews) adjusts Airmoto's Amazon rating to around 3.5 / 5 stars, but still gives it a good grade for the legitimacy of its reviews.
( Fakespot give the Airmoto reviews a grade of 'B' for legitimacy and adjusts the rating to 3.5/5 )
Is the Airmoto Legit?
We found a few things that may be red flags when looking at the company behind Airmoto, or are at least factors that potential customers should be aware of.
- No Physical Address
The physical address listed on GetAirmoto.com is a fulfillment warehouse managed by another company called Selery Fulfillment, Inc., which provides warehousing and order fulfillment for their clients.
This means that the seller of Airmoto either does not have, or is not willing to reveal, their physical address. - Not a Manufacturer
Airmoto is owned and operated by Creatunity LLC, a Texas based company that states they work to scale brands globally.
In other words, this is not a company that designs and manufactures electrical equipment or car accessories. They are essentially a branding and marketing company.
This brings us to our 3rd potential red flag... - White-label Product
The Airmoto is a white-label product, meaning that it is produced by another company and then rebranded and sold by other companies that may make it appear as if they had made the product themselves.
We believe that the Airmoto is a product bought wholesale from China that has been rebranded and is now sold at a higher price.
In fact, we found an identical air pump to the Airmoto listed on the Chinese e-commerce website Made-in-China.com.
The units are priced $10 - $20 when ordered in bulk (500 pieces minimum) and are supplied by a company called Ningbo HongBao Import & Export Co., Ltd from Zhejiang, China.
You can see the product listing here: Made-in-china.com/product/Electric-Tire-Inflator
( A generic air pump identical to Airmoto on Made-in-China.com, priced much cheaper )
This doesn't necessarily mean that the Airmoto is a low quality product.
In fact, many high quality products sold by reputable companies are manufactured in China, Apple's iPhone being one prominent example.
However, the markup between the wholesaler and the reseller seems quite high to us in this case.
Is the Airmoto Worth Buying?
A battery powered, cordless, and compact inflator with a digital screen seems like a cool gadget, and we think it is, when used in the right circumstances.
The Airmoto could be convenient to use for a bicycle trip, instead of using a manual pump, or for quickly inflating household inflatables or sport's balls, for example.
The issue we have with the Airmoto is that it's marketed largely as a tool to inflate car tires in a pinch, and that just doesn't make sense to us.
It doesn't make much sense to rely on a small, battery-powered, cordless device for your car, especially in an emergency, when all cars have a 12V auxiliary power outlet.
So why not use a more powerful, more reliable, and likely cheaper pump that can be plugged in? We can't think of a good reason.
The Airmoto could make more sense as a handy gadget to inflate bicycle tires, or perhaps even motorcycle tires, and inflatables that require less pressure than car tires.
FAQ
Where to buy Airmoto?
You can buy the Airmoto compressor and accessories from their official website and from Amazon.
We found the price to be slightly cheaper on Amazon, where there is also a more straightforward and easier return process.
Where is Airmoto made?
The Airmoto is manufactured in Zhejiang, China by Ningbo HongBao Import & Export Co., Ltd.
How do you charge the Airmoto?
You can charge the Airmoto with a Type-C charger, which you must purchase separately. The charger is available for purchase on the company website.
Customer Service
The Airmoto™ website lists its contact information as:
Phone: 888-855-6433
Email: [email protected]
The websites list a physical address of:
1809 W Frankford Rd #160
Carrollton, TX 75007
The Airmoto seller states they offer the following:
- 1-Year Warranty: The product comes with a warranty for one year.
- Free Shipping: Offered for orders over $100.
- 30-Day Guarantee: Allows for returns within 30 days if not satisfied
Cost & Price Plans
The cost of an Airmoto tire inflator is $79 (+ $7.95 s/h).
There is also a significant discount when purchasing in bulk.
We found the price to be slightly cheaper on Amazon, where there is a more straightforward and easier return process.
Competitors and Alternatives
There a large number of alternatives to the Airmoto, depending on what you're looking for.
Here is our top pick.
Best Overall
( Avid Power Tire Inflator Air Compressor )
This powerful 20 volt inflator comes with a rechargeable lithium ion battery and a 12V car power adapter.
- Weight: 3.96 pounds
- Auto shut-off function
- Max. Display Pressure - 100 PSI
- Power: 20 volt
- Multi-purpose: 3 nozzle attachments
The Avid Power boasts good reviews from over 20,000 customers and is an "Amazon's Choice" product.
It's also less expensive than the Airmoto.
The Bottom Line
The primary allure of pumps like the Airmoto is their portability, though that portability comes with the sacrifice of power and battery life.
The efficacy of these pumps also often comes down to their build quality and the reliability of their pressure sensors.
High-quality models from reputable brands tend to offer more accurate and consistent performance, though at a higher price point.
Potential buyers should have a realistic expectation of the product's capabilities, keeping in mind that while these pumps are sufficient for standard use, they might not replace the power and speed of stationary, high-volume air compressors.
We find that the Airmoto falls into a specific niche that may be useful for pumping balls or bicycles, perhaps even motorcycle tires, but shouldn't be advertised as useful for car tires.
In fact, most portable battery powered pumps comparable to the Airmoto are advertised as bicycle tire pumps.
We believe that the Airmoto cordless pump falls into a specific niche which doesn't include inflating your car tires, especially in an emergency, where a more powerful pump is recommended.
If you have any experience with the Airmoto Smart Air Pump, please leave your reviews below.
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Airmoto Customer Reviews
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Jesus isn’t a curse word
It worked as advertised.
So Far - So Good
Thieves
i received my new airmoto in less than 1 week - so far so good
Not shipping products but charging for them plus shipping
Doesn't cut it for 4x4 tires
Purchased my air moto a month ago, I fully charged it and placed it in my car for about 3 weeks before its first use.
I own a 4x4 so when I get of the beaten track its tire pressure up and tire pressure down constantly.
My very first use of this product i was inflating from 32psi to 38psi it took about 7 mins to do one tire. I then moved on to my next tire, same psi as above and the battery died at 3.5 mins in. In my opinion this product is not for adventure seeking 4 wheel drivers.
I can't be 100% sure that it died half way through inflating my second tire due to the battery not being fully charged, as mentioned above i did fully charge this product and then placed it in my vehicle for approximately 3 weeks before using it for the first time, regardless of this it took close to 7 mins to inflate one tyre and that was only from 32psi to 38 psi so marketing claim that it takes approximately 3 mins to inflate a tire thats absolute bs.
If you're a 4 wheel driver and you wanted to inflate your tyres after hitting the mud tracks you would need to set aside 30 mins or more to inflate all 4 tyres and hope that the battery doesn't die.
I purchased this product in search of a lightweight alternative and it failed miserably, false advertising lead me to believe it could inflate tires quickly and thats just not the case, however the unit is very accurate i tested it against a tyre pressure monitoring unit and the service station air pump and it was spot on. I see this product more for inflating footballs, basketballs, small air mattresses ect ect not massive 4x4 tires it just doesn't cut it.
As per normal false advertising and upscale marketing are there to sell a product which is there role but don't believe the hype its BS. Would not recommend this product for inflating care tyres its just not up to it.
Rick from Australia.
Buyer beware! Glitchy product and a Dodgy Company
This pump is inconsistent, unreliable, and glitchy. It appears the pressure sensor is poorly designed resulting in early shutoffs, an inability to properly read the pressure on the tire, and triggers codes requiring routine full resets — a troubleshoot not included in the directions.
I found the few times it did work, I needed to carefully hold the pump steady in place in order to ensure it didn’t shut off or trigger a code — not great if you’re stuck on a busy street. (Perhaps the hose is also defective or poorly designed.)
I shared these problems under warranty, but was not offered a replacement only troubleshooting. It’s now unusable 4 months after the warranty ended. Airmoto is only offering a partial discount to buy another device-not a replacement. I don’t plan to throw more money at a poorly designed product.
Satisfied and dissatisfied!
Used maybe twice and worked fine. After the second time the display got a little wonky. It's now extremely hard to read the numbers. It still inflates, but who knows the PSI.
I've sent them two emails and haven't received any reply. Loved it while it worked...now, not so much!
I cannot recommend this item or company due primarily to their customer service.
If I hear from them soon, I'll update this review.
Update: I've heard back from them. Ryan said that he will send me a new one. Like I said earlier, when it worked, it was great.
Hopefully the new one will have the bug taken care of.
Another update:
I received a new replacement today. It took a while, but they stood buy their product. Comes in real handy!
Never received my refund for returned unit.
Tried to purchase an Airmoto online. During checkout a flash "deal" came up to purchase another for $49. I tried that but message came up that it would not process the order. so I got out of the order page and started over and just purchased one and received a summary and order number.
Well I received 2 items was charged twice and could not get any response from service at Airmoto. I rejected the charge with my credit card company contacted Airmoto and got a return authorization number and sent by UPS tracking and received the notice of delivery. All well within the 30 days of shipment. No credit has ever been posted to my credit card.
Airmoto is fighting this tooth and nail to keep the money. To bad, but the credit card company is not paying since I have all the documentation including return authorization and notice of delivery. Interesting enough the one unit I kept works pretty well and will top of all four of my tires on my SUV and sports car with one charge. I vote to stay away from this company.
I was promised I would receive the airmoto’s I ordered( three weeks before Christmas) by Christmas. I did not. Contacted the company by phone/e-mail several times and received no response. Very disappointed as I ordered three for Christmas presents. It states on their website 3-5 days for shipping. Did not happenDan D
Claims I never ordered
Piece of junk and worthless
If you buy it, do it directly from the manufacturer in case you need to use the warranty. There is no guarantee Airmoto will honor it, however.
When I purchased this product from Amazon, it carried a 1-year warranty. I didn’t use it much, but it worked fine for several months. It developed problems recently and I contacted the manufacturer, who was unable to fix the problem.
I was asked to go to Amazon to work out a return/replacement, which I did. The order was over 30 days old, and Amazon advised me they could not help me due to the time issue.
I went back to Airmoto who denied the warranty claim stating that since the item was bought from Amazon, they could not honor the warranty. It was stated that they would only honor warranty claims on products purchased from Airmoto’s website.
Finally an honest review
Thank you for this honest review. The first thing I noticed that every other so called review was that it was being told as if it was a promo for the company. Every one explained how this was powerful and advanced and explained all the things that would be stated as if it was coming from the actual company.
So I knew something was fishy about it. I had checked like 5 so called reviews, before seeing this one and they all were formatted the same, so I really appreciate an actual honest review about it. Makes you skeptical when so many products that are trying so hard to be legit by paying for so called experts to give them a high rated review when they're really piece of crap products.
Getting tired of this shady and dishonest way of selling products. Again thank you so much for this honest review.
Good point. You really have to consider the source of a review. I remember when VHS films at Blockbuster would have "review" blurbs on the box, like "Fantastic" or "Really entertaining!" in quotes, but the quotes weren't attributed to a reviewer! They just put those words on the box in quotes. This is kind of the same thing. "Amy" raves about Airmoto.
Emergency tire help.
I went to a out of town wedding and the next morning my rear tire was flat. I remembered I put my charged Airmoto in my glove box a few weeks ago.
Never trying I used the Airmoto and my surprise it refilled my tire and I had time to drive to a tire shop for fix. Thanks Airmoto.
Junk
I just bought airmoto because my friend said it was the best gift his daughter has given him. We ride motorcycle and it is great to carry along and fill a low pressure tire. I just used mine to fill my garden tractor wagon wheel. It was totally flat and it filled in about two minutes to 25 psi. Better than I expected. I bought one for my daughter for her bicycle. It worked well. I would not expect it to fill an auto tire from flat in any short amount of time. It’s is what’s it is, a small pocket air compressor good for smaller tires and emergencies.
I paid good money for these devices, If they are junk then I spread the word everywhere that they are junk. How can you cheat people with a good spirit.
Get an inflator that plugs into your car outlet and it’s ready for use immediately, you don’t have to worry about it being charged, costs half the airmoto and comes with a light. I bought a second for my wife’s car. Best purchase!
Anything and I mean Anything that I get from China I've come to treat like they are delicate flowers. Any weak inflator you don't want to operate more than 5 min at a time to give it time to cool down. This is not a robust device. I've had one of these devices in my emergency bag for nearly a year and it's fine as long as it isn't used to it's limit. Once passed, all bets are off. Wacky readings, failing pump, leaking hose. You name it. Sounds totally underwhelming of normal use but it just seems to be the way things are. Testing of these devices just seem to be tested way too brief in a closed sterile environment. I'm not a fan of practically anything I've come across like this anymore. Definitely not UL approved.