Airmoto Review: Legit or a Scam?
The Airmoto is a compact electric air pump that the seller claims is powerful enough to inflate car tires.
We take a closer look at the Airmoto Smart Air Pump to see if it lives up to the seller's claims.
How is Airmoto claimed to work?
The Airmoto pump is advertised on its official website with several claims about its capabilities and features.
- Multipurpose Use - Designed to work with vehicle tires, bicycles, ATVs, and other inflatables using different attachments.
- Portable - Compact and lightweight, making it easy to carry and store.
- Powerful Output - Provides a powerful 120 PSI output, which can work in minutes to inflate items.
- Built-in Battery - Equipped with a 2000mAh rechargeable battery.
- LED Flashlight Included - Comes with an LED flashlight to aid in low-light conditions.
The seller also emphasizes the Airmoto's ease of use, describing a simple three-step process for operation: turn on the pump, set the desired pressure, and start inflating.
Customer Reviews & Complaints
The Airmoto is aggressively marketed online by affiliate marketers that earn a commission when you make a purchase through their link.
This makes it more difficult to judge which reviews are genuine and which are simply marketing made to look like an objective reviews.
We found that the Airmoto gets both positive and negative customer reviews, depending on where you look.
Here is our analysis.
The Airmoto gets largely negative reviews here on Reviewopedia and some other customer reviews websites.
The seller of the Airmoto gets an F rating from the BBB with a customer rating of only 1 / 5 stars from 18 customer reviews.
The company has also had 48 customer complaints filed against it in the past year.
Customer feedback for the Airmoto on these websites reveals significant issues, ranging from product functionality to customer service challenges.
We can summarize customer complaints as:
- Product and Performance Issues
Some customers found the pump unreliable, especially for 4x4 tires, and not as quick as advertised.
Battery issues were also reported, with customer complaints of the battery not holding a charge as expected or dying prematurely during use.
Other customers experienced issues with the pressure sensor, leading to early shutoffs or inaccurate readings.
- Customer Service and Communication
There were multiple instances of poor customer service, including unresponsiveness to complaints, difficulties in processing returns, and lack of assistance when products did not function as advertised.
Issues around billing were noted, with customers mentioning being overcharged or charged for products they attempted to cancel.
- Delivery and Returns
Complaints included delivery delays, especially around peak seasons like Christmas, leading to dissatisfaction when gifts did not arrive on time.
Products were sometimes received defective or not at all, with customers facing challenges when seeking refunds or replacements.
Positive Customer Reviews
Conversely, the Airmoto gets mostly positive reviews on Amazon, with a rating of 4.4 / 5 from over 4,000 customer reviews.
This means it's better reviewed than most comparable portable battery powered air pumps.
It's also an "Amazon's Choice" product, meaning that Amazon has selected it as a top choice based on it's rating and price when compared to similar products.
We also found the price to be slightly cheaper on Amazon than on the companies own website.
Most returns and refunds issues mentioned by customers can be irrelevant when buying from Amazon, since it has its own reputable return and refund policy.
Something to keep in mind it that Fakespot (a service that specializes in analyzing the legitimacy of Amazon reviews) adjusts Airmoto's Amazon rating to around 3.5 / 5 stars, but still gives it a good grade for the legitimacy of its reviews.
( Fakespot give the Airmoto reviews a grade of 'B' for legitimacy and adjusts the rating to 3.5/5 )
Is the Airmoto Legit?
We found a few things that may be red flags when looking at the company behind Airmoto, or are at least factors that potential customers should be aware of.
- No Physical Address
The physical address listed on GetAirmoto.com is a fulfillment warehouse managed by another company called Selery Fulfillment, Inc., which provides warehousing and order fulfillment for their clients.
This means that the seller of Airmoto either does not have, or is not willing to reveal, their physical address.
- Not a Manufacturer
Airmoto is owned and operated by Creatunity LLC, a Texas based company that states they work to scale brands globally.
In other words, this is not a company that designs and manufactures electrical equipment or car accessories. They are essentially a branding and marketing company.
This brings us to our 3rd potential red flag...
- White-label Product
The Airmoto is a white-label product, meaning that it is produced by another company and then rebranded and sold by other companies that may make it appear as if they had made the product themselves.
We believe that the Airmoto is a product bought wholesale from China that has been rebranded and is now sold at a higher price.
In fact, we found an identical air pump to the Airmoto listed on the Chinese e-commerce website Made-in-China.com.
The units are priced $10 - $20 when ordered in bulk (500 pieces minimum) and are supplied by a company called Ningbo HongBao Import & Export Co., Ltd from Zhejiang, China.
You can see the product listing here: Made-in-china.com/product/Electric-Tire-Inflator
( A generic air pump identical to Airmoto on Made-in-China.com, priced much cheaper )
This doesn't necessarily mean that the Airmoto is a low quality product.
In fact, many high quality products sold by reputable companies are manufactured in China, Apple's iPhone being one prominent example.
However, the markup between the wholesaler and the reseller seems quite high to us in this case.
Is the Airmoto Worth Buying?
A battery powered, cordless, and compact inflator with a digital screen seems like a cool gadget, and we think it is, when used in the right circumstances.
The Airmoto could be convenient to use for a bicycle trip, instead of using a manual pump, or for quickly inflating household inflatables or sport's balls, for example.
The issue we have with the Airmoto is that it's marketed largely as a tool to inflate car tires in a pinch, and that just doesn't make sense to us.
It doesn't make much sense to rely on a small, battery-powered, cordless device for your car, especially in an emergency, when all cars have a 12V auxiliary power outlet.
So why not use a more powerful, more reliable, and likely cheaper pump that can be plugged in? We can't think of a good reason.
The Airmoto could make more sense as a handy gadget to inflate bicycle tires, or perhaps even motorcycle tires, and inflatables that require less pressure than car tires.
Where to buy Airmoto?
You can buy the Airmoto compressor and accessories from their official website and from Amazon.
We found the price to be slightly cheaper on Amazon, where there is also a more straightforward and easier return process.
Where is Airmoto made?
The Airmoto is manufactured in Zhejiang, China by Ningbo HongBao Import & Export Co., Ltd.
How do you charge the Airmoto?
You can charge the Airmoto with a Type-C charger, which you must purchase separately. The charger is available for purchase on the company website.
The Airmoto™ website lists its contact information as:
Email: [email protected]
The websites list a physical address of:
1809 W Frankford Rd #160
Carrollton, TX 75007
The Airmoto seller states they offer the following:
- 1-Year Warranty: The product comes with a warranty for one year.
- Free Shipping: Offered for orders over $100.
- 30-Day Guarantee: Allows for returns within 30 days if not satisfied
Cost & Price Plans
The cost of an Airmoto tire inflator is $79 (+ $7.95 s/h).
There is also a significant discount when purchasing in bulk.
We found the price to be slightly cheaper on Amazon, where there is a more straightforward and easier return process.
Competitors and Alternatives
There a large number of alternatives to the Airmoto, depending on what you're looking for.
Here is our top pick.
( Avid Power Tire Inflator Air Compressor )
This powerful 20 volt inflator comes with a rechargeable lithium ion battery and a 12V car power adapter.
- Weight: 3.96 pounds
- Auto shut-off function
- Max. Display Pressure - 100 PSI
- Power: 20 volt
- Multi-purpose: 3 nozzle attachments
The Avid Power boasts good reviews from over 20,000 customers and is an "Amazon's Choice" product.
It's also less expensive than the Airmoto.
The Bottom Line
The primary allure of pumps like the Airmoto is their portability, though that portability comes with the sacrifice of power and battery life.
The efficacy of these pumps also often comes down to their build quality and the reliability of their pressure sensors.
High-quality models from reputable brands tend to offer more accurate and consistent performance, though at a higher price point.
Potential buyers should have a realistic expectation of the product's capabilities, keeping in mind that while these pumps are sufficient for standard use, they might not replace the power and speed of stationary, high-volume air compressors.
We find that the Airmoto falls into a specific niche that may be useful for pumping balls or bicycles, perhaps even motorcycle tires, but shouldn't be advertised as useful for car tires.
In fact, most portable battery powered pumps comparable to the Airmoto are advertised as bicycle tire pumps.
We believe that the Airmoto cordless pump falls into a specific niche which doesn't include inflating your car tires, especially in an emergency, where a more powerful pump is recommended.
If you have any experience with the Airmoto Smart Air Pump, please leave your reviews below.
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