1ink.com Reviews

I read a few more reviews, and there are those who have had a good experience with 1ink and I applaud them. They are not the issue. It is the customer who has a problem and relied on hassle-free return and refund policy. That is not case with 1ink and my particular toner cartridge (NHW1380X) for an HP Laser Jet Pro 3011 dwe printer. They want you to send it back at your expense and then they determine if you are entitled to a refund. Seems like there is a review where that was done, and the refund still was not issued. I am going to get this resolved one way or another and it may require enlisting the Texas Attorney General to help resolve this dispute as they cannot ignore the OAG.

Ordered an HP toner cartridge with a chip and was told their replacement cartridges are full chipped. Well, the $90 cartridge does not work at all, and there is no customer service. You are invited to email them and they respond as it their lives do not depend on it. I have a worthless cartridge and a printer that is down. As a resolution, I was told I could return at my cost evidently, and they will determine if the cartridge is defective and what they will do about it. As for the site that says 100% customer satisfaction and hassle-free return that is not only a joke; but, is misleading. A pretty website does not make a company except it will cover flaws and this place is downright misrepresenting it product and service. Go elsewhere!

My 2 year old but very seldom used black ink cartridge for my home HP printer started leaving a clear 2 inch streak down each page and I emailed 1ink.com about the problem and received from them the following response: "We kindly request that you return the cartridges to us for inspection before we can proceed with a replacement or refund." Based upon their reply I anticipated that if I went to their store and returned the cartridge, which is still printing except for the clear streak, and showed them some sample pages with the clear streak, I would receive either a replacement cartridge or a refund, as stated in their email. I told them that my printer did not show a low toner message, as it always has when the toner is low, and that the cartridge was defective. They made it crystal clear that they never intended to give me a replacement cartridge or refund my money. I spent almost an hour driving from my home to their store to return the cartridge and show them the sample pages. I spent a like period of time driving home with nothing. I asked them whey they didn't just tell me in their reply email that they would not replace the cartridge or refund my money, so I could save my time driving to and from their store. They did not answer this question, stating again that the cartridge did not feel heavy enough to have much toner in it, was 2 years old and had been previously replaced. I believe they intentionally wanted me to waste my time going to their store, just so they could tell me in person that 1ink.com would do nothing. Needless to day, I will never again do business with 1ink.com.

DO NOT WASTE YOU TIME OR MONEY AND OR PRECIOUS TIME. They are selling replacement ink for HP knowing that the cartridges that they have will set off a warning and is blocked (CLONED CARTRIDGES ARE NOT ALLOWED BY HP) The first rep sent me to a YouTube video that was a waste of time, then the second rep told me the truth and apologized and promised to send me refurbished HP filled cartridges that in which i never received and or my refund. So #7000971 I was knowingly lied to on several occasions. I tried to get my 100.00 back and was not able to so I will continue to write reviews in hopes to save someone else from this scam.

Bought ink cartridges for my printer. Opened order, the chips are supposed to be on the ink cartridges fell out in my hand, Needless to say when I tried to use them anyways. Never worked on my printer. Spent extra money to send back Fed Ex ground. Now the company refuses to refund my money.

Never again will I buy from company.

NEVER, EVER, EVER AGAIN!!!! What should have been a simple printer ink cartridge swap turned into a F#@%ING NIGHTMARE!

Upon opening the delivery box, I now have a ruined brand new $2500 suit and a $200 dress shirt are both destroyed with ink stains as well as having ink stains all over my hands!!!!!!!!!!!!!!! It is as if whoever packaged the shipment jumped up and down on the contents before placing them into the shipping box!!!!!!

The individually boxed cartridges were leaking all over inside the shipping box!!!!!!!!!!!!!! NONE OF THE SIX CARTRIDGES WERE SALVAGEABLE!!!!!!!!!!!!!!! I will not even bother to call and complain. If their product is this inferior, I can only imagine how incompetent and inferior their customer service will be!

I SHOULD HAVE READ THEIR REVIEWS BEFORE wasting $40 that has ended up costing me over $2700!!!!!!! I strongly urge others to avoid making the same mistake I made by purchasing from this company!!!! I intend to share my experience with this garbage passing itself off as a company far and wide. They SHOULD BE PUT OUT OF BUSINESS!!!!!!!!!

would never trust a company that uses 3rd party spammers to send out there junk ads daily. I called and was told they are not responsible for 3rd party spam... I said "you are paying them, that makes you responsible" why would you trust them with a credit card number !!!!!

I recently ordered ink from this company and my experience was great! I save so much money purchasing here than going to a store to purchase.I'll definitely continue to buy from this site.

1ink.com provides amazing customer services with professional experience. I ordered for ink cartridges few months ago and it was delivered without fail.

I recently ordered some laser toners from 1ink.com for my HP laser printer and also some Canon ink cartridges. Shipping was free and they arrived quickly. the products so far have performed excellent.

Great prices, you can't beat the value, especially for this quality of a product. I've tried out other ink companies before, but none come even close in terms of quality. This is my new favorite site! :)

This is very helpful product.

I actually recommend 1ink.com to my friends when they need to save some money on ink cartridges.

I just received a Black XL cartridge for my HP printer and it worked once. After one time the printer does not even recognize the cartridge and it wont print. I am going to return the defective cartridge but I have to call first, (and their not open on Saturday), and get a special authorization before they will accept the defective cartridge back and then I have to pay $4.95 to ship it. Last time I deal with this company.

1ink.com provides amazing customer services with professional experience. I ordered for ink cartridges few months ago and it was delivered without fail.

this is my first time ordering ink online...

i made a purchase January 8 at 1ink.com and they sent a confirmation about my order and that it will be delivered in 3-5 days..but its 20days passed i have not received the ink i purchased..i emailed them but they just told me so many alibi's and asked me to call the number...i am very disappointed..i wish they will just cancel my order and return my money..

I recently ordered some laser toners from 1ink.com for my HP laser printer and also some Canon ink cartridges. Shipping was free and they arrived quickly. the products so far have performed excellent. Great prices, you can't beat the value, especially for this quality of a product. I've tried out other ink companies before, but none come even close in terms of quality. This is my new favorite site! :)

I have been using 1ink.com for my ink cartridges for several years, and I have not had any problems with any of them. I have a Brother MFC490CW that uses the Brother LC-61 series cartridge. The cartridges 1ink.com provides, while re-manufactured, have lasted just as long as the name-brand cartridges and have just the same quality and brilliance as the name-brands. I actually recommend 1ink.com to my friends when they need to save some money on ink cartridges.