1ink.com Reviews
1ink.com was founded in 2001 and states that their aim is to provide customers with an advanced, secure shopping environment for high quality, low cost printer supplies.
How Does it Work?
Though 1ink.com does not provide major brand name toner cartridges, they say that they have relationships with some of the industry’s largest and most respected names of generic branding.
These companies provide them with the best quality remanufactured and compatible products, and because of this, they claim to be the “company of choice” for major businesses throughout the United States.
In addition, they promise customers wondering “Is it safe?” that using their off name brand or remanufactured products will not damage your printer or invalidate your printer’s manufacturer warranty.
Once you have placed an order with 1ink.com, you will be placed on their email list and sent notifications when they have sales or discount offers.
If you're not receiving these emails, you may want to check your Spam folder. If you do not wish to receive these emails, simply click the Unsubscribe link in the emails.
1ink.com says that they offer a 180 day 100% satisfaction guarantee. This states that you can return your cartridges within 180 days for a refund or an exchange. For either, however, you must first contact customer service.
If you are looking for an exchange, customer service will fill your new order and provide you with an RMA number so you can send back your old cartridges.
Customers hoping for a refund must explain your complaints to the customer service rep. Defective cartridges will receive a full refund, less the cost of Shipping & Handling.
Returned cartridges that are determined as not defective, however, will receive the normal refund rate of the purchase price, less a 20% restocking fee.
If you have any experience with 1ink or their products, please leave your reviews below.
1ink.com Customer Reviews
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Very bad experience
My 2 year old but very seldom used black ink cartridge for my home HP printer started leaving a clear 2 inch streak down each page and I emailed 1ink.com about the problem and received from them the following response: "We kindly request that you return the cartridges to us for inspection before we can proceed with a replacement or refund." Based upon their reply I anticipated that if I went to their store and returned the cartridge, which is still printing except for the clear streak, and showed them some sample pages with the clear streak, I would receive either a replacement cartridge or a refund, as stated in their email. I told them that my printer did not show a low toner message, as it always has when the toner is low, and that the cartridge was defective. They made it crystal clear that they never intended to give me a replacement cartridge or refund my money. I spent almost an hour driving from my home to their store to return the cartridge and show them the sample pages. I spent a like period of time driving home with nothing. I asked them whey they didn't just tell me in their reply email that they would not replace the cartridge or refund my money, so I could save my time driving to and from their store. They did not answer this question, stating again that the cartridge did not feel heavy enough to have much toner in it, was 2 years old and had been previously replaced. I believe they intentionally wanted me to waste my time going to their store, just so they could tell me in person that 1ink.com would do nothing. Needless to day, I will never again do business with 1ink.com.
Crooks Scammers Thieves Etc...
Never Again...
Bought ink cartridges for my printer. Opened order, the chips are supposed to be on the ink cartridges fell out in my hand, Needless to say when I tried to use them anyways. Never worked on my printer. Spent extra money to send back Fed Ex ground. Now the company refuses to refund my money.
Never again will I buy from company.
NEVER, EVER, EVER AGAIN!!!!!
NEVER, EVER, EVER AGAIN!!!! What should have been a simple printer ink cartridge swap turned into a F#@%ING NIGHTMARE!
Upon opening the delivery box, I now have a ruined brand new $2500 suit and a $200 dress shirt are both destroyed with ink stains as well as having ink stains all over my hands!!!!!!!!!!!!!!! It is as if whoever packaged the shipment jumped up and down on the contents before placing them into the shipping box!!!!!!
The individually boxed cartridges were leaking all over inside the shipping box!!!!!!!!!!!!!! NONE OF THE SIX CARTRIDGES WERE SALVAGEABLE!!!!!!!!!!!!!!! I will not even bother to call and complain. If their product is this inferior, I can only imagine how incompetent and inferior their customer service will be!
I SHOULD HAVE READ THEIR REVIEWS BEFORE wasting $40 that has ended up costing me over $2700!!!!!!! I strongly urge others to avoid making the same mistake I made by purchasing from this company!!!! I intend to share my experience with this garbage passing itself off as a company far and wide. They SHOULD BE PUT OUT OF BUSINESS!!!!!!!!!
who wears a 2500$ suit to work with ink? How about the floor? or the table?
I have this box of dripping slop and you're telling the truth!
spammers !!!
Great experience
yep. love it
Great stuff
I recently ordered some laser toners from 1ink.com for my HP laser printer and also some Canon ink cartridges. Shipping was free and they arrived quickly. the products so far have performed excellent.
Great prices, you can't beat the value, especially for this quality of a product. I've tried out other ink companies before, but none come even close in terms of quality. This is my new favorite site! :)
You are being deceptive. You know that the HP has chips and when you try to install it says cloned cartridge. It cannot be used and they will not refund your money .
fast and save product
This is very helpful product.
I actually recommend 1ink.com to my friends when they need to save some money on ink cartridges.
bad cartridge
It's truly one of the best
Did not receive my order
this is my first time ordering ink online...
i made a purchase January 8 at 1ink.com and they sent a confirmation about my order and that it will be delivered in 3-5 days..but its 20days passed i have not received the ink i purchased..i emailed them but they just told me so many alibi's and asked me to call the number...i am very disappointed..i wish they will just cancel my order and return my money..