1ink.com was founded in 2001 and claims that their goal is to provide their customers with an advanced, secure shopping environment for high quality, low cost printer supplies.
Though 1ink.com does not provide major brand name toner cartridges, they say that they have relationships with some of the industry’s largest and most respected names of generic branding.
These companies provide them with the best quality remanufactured and compatible products, and because of this, they claim to be the “company of choice” for major businesses throughout the United States.
In addition, they promise customers wondering “Is it safe?” that using their off name brand or remanufactured products will not damage your printer or invalidate your printer’s manufacturer warranty.
Once you have placed an order with 1ink.com, you will be placed on their email list and sent notifications when they have sales or discount offers. If you are not receiving these emails, you may want to check your Spam folder. If you do not wish to receive these emails, simply click the Unsubscribe link in the emails.
1ink.com says that they offer a 180 day 100% satisfaction guarantee. This states that you can return your cartridges within 180 days for a refund or an exchange. For either, however, you must first contact customer service.
If you are looking for an exchange, customer service will fill your new order and provide you with an RMA number so you can send back your old cartridges.
Customers hoping for a refund must explain your complaints to the customer service rep. Defective cartridges will receive a full refund, less the cost of Shipping & Handling. Returned cartridges that are determined as not defective, however, will receive the normal refund rate of the purchase price, less a 20% restocking fee.
If you have any experience with this company, please leave your 1ink.com reviews below.
11 ‘1ink.com’ Reviews
NEVER, EVER, EVER AGAIN!!!! What should have been a simple printer ink cartridge swap turned into a F#@%ING NIGHTMARE! Upon opening the delivery box, I now have a ruined brand new $2500 suit and a $200 dress shirt are both destroyed with ink stains as well as having ink stains all over my hands!!!!!!!!!!!!!!! It is as if whoever packaged the shipment jumped up and down on the contents before placing them into the shipping box!!!!!! The individually boxed cartridges were leaking all over inside the shipping box!!!!!!!!!!!!!! NONE OF THE SIX CARTRIDGES WERE SALVAGEABLE!!!!!!!!!!!!!!! I will not even bother to call and complain. If their product is this inferior, I can only imagine how incompetent and inferior their customer service will be! I SHOULD HAVE READ THEIR REVIEWS BEFORE wasting $40 that has ended up costing me over $2700!!!!!!! I strongly urge others to avoid making the same mistake I made by purchasing from this company!!!! I intend to share my experience with this garbage passing itself off as a company far and wide. They SHOULD BE PUT OUT OF BUSINESS!!!!!!!!!
would never trust a company that uses 3rd party spammers to send out there junk ads daily. I called and was told they are not responsible for 3rd party spam... I said "you are paying them, that makes you responsible" why would you trust them with a credit card number !!!!!
I recently ordered ink from this company and my experience was great! I save so much money purchasing here than going to a store to purchase.I'll definitely continue to buy from this site.
1ink.com provides amazing customer services with professional experience. I ordered for ink cartridges few months ago and it was delivered without fail.
I recently ordered some laser toners from 1ink.com for my HP laser printer and also some Canon ink cartridges. Shipping was free and they arrived quickly. the products so far have performed excellent. Great prices, you can't beat the value, especially for this quality of a product. I've tried out other ink companies before, but none come even close in terms of quality. This is my new favorite site! :)
This is very helpful product.
I actually recommend 1ink.com to my friends when they need to save some money on ink cartridges.
I just received a Black XL cartridge for my HP printer and it worked once. After one time the printer does not even recognize the cartridge and it wont print. I am going to return the defective cartridge but I have to call first, (and their not open on Saturday), and get a special authorization before they will accept the defective cartridge back and then I have to pay $4.95 to ship it. Last time I deal with this company.