Zumper Reviews

URGENT

4/12/2023

I never expect to find so many negative reviews here about Zumper which is acting EXTREMELY irrationally. Now I can join hundred of unsatisfied customers for Zumper.

I had two listings with them and out of the blue they asked me to identify myself online with the camera. I am not a technological wizard. I was suspicious and multiple times i asked if that identification process was a scam. I tried and tried and the crazy weird system never accepted my photos.

Then the kind of lawyer working there asked for utility bills and property deed in order to list both listings. Since the property is rented i am not the one paying the bills.

I told them twice and they do not read my emails. I provided copy of the deed and what they did next? They closed my account. I am going to Google and Yelp to report them.

Zillow and other online free rental platforms NEVER acted that way. The government should be notified immediately.

I was not able to even get to the point where I got scammed. I have tried to put my preferences in 4 times and Zumper sends an avalanche of emails for places that do not meet my preferences. This site is a complete waste of time

I would leave a -100000000000000 if it would let me.

Today i was scammed out of 1,100 dollars. Zumper notified me of a new listing I immediately jumped on it and ended up giving some random person all of my info.

I had to find out through my own research that I had been scammed.

2 days later Zumper contacted me to let me know this listing was suspended due to fraud. Like thanks a lot zumper I did your job for you...

Do you not look into your listing prior to listing them? house I paid for wasn't even for rent it was only for sale. Weird they had me take a tour and everything! Watch out peeps...

Highly suggest not using ZUMPER!!!!!! I will forever have to pay to protect my identity!

This site is a scam. They locate self-view properties, list them on here as their own, then all communication is done via text or over the phone, so you never have contact with a physical person.

All payments and paperwork is done via online or through email, even as far as payments, they are all through some kind of app, that looks legit but isn't.

Once they get your payment, whatever that looks like, after that, all communication stops.

DO NOT USE THIS SITE UNDER NO CIRCUMSTANCES. DO NOT!!

They want a picture of my DL and face to post an ad?

What a joke.

The way people steal IDs of others no way!

I interviewed with this company in 3 stages and after the zoom meeting I was told they were going with another candidate. I am sure it was because I am of brown decent. Sad after the region stated I had the job. I hope they go out of business.

Zumper is not to be trusted !!! Their website conspires to commit fraud !!! A property I own was fraudulently listed on zumper and through their website, [email protected] and (760) 487 7287 successfully solicited funds from a customer!!

The customer was defrauded out of $1000.00 deposit to rent my property!!! My property was not for rent!! Nor was it ever legitimately listed on zumper.Com. Beware beware beware !!

I was relocating from Dallas to NYC and needed help finding an apartment. The broker I dealt with was Gary Goldman, a man not to be trusted wherever he is now. He made verbal promises that he would offer a $1000 rebate of his commission if I used his services.

I arranged to fly in and spend one day locating an apartment. I provided specific criteria and a list of no fee apartments that I was hoping to see. The expectation was that he would do the legwork and send a list of confirmed apartments we had appointments for. He had plenty of time to do this, but the morning of the showings, I was still hounding him for the list. It turned out many of the places I wanted to see were either unavailable or there was some "issue" with the property management company.

What I didn't know at the time was that some places do not share commissions, so his job was to steer me to places that he can get a commission, not necessarily where I preferred. Some he was showed me included a fee which he claimed would be "worked out". In the end, I landed in a building I absolutely hate. When I threatened to walk and find something else, he "sweetened" the deal by offering a $500 Amazon gift card. That, he put in an email. I never received the rebate or the gift card. When I reached out to inquire, he was long gone. When I escalated it to customer service, they told me they cannot honor the rebate but that they would send me the gift card. That never happened.

Lesson learned, trust no one that tries to do business without any signed agreement. And, definitely choose a broker wisely. This place is a complete scam!

We own several properties and have used jumper for 45 years with reasonable success and ease-of-use and screening potential tenants.

However, over the last several months there have been significant't glitches and a total lack of customer support to assist with these glitches. Emails and phone calls to customer support go completely unanswered. Many Potential tenants that we have had and have referred to use the site for credit screening were charged money for the application and credit report but these not viewable to me through the Zumper site, to assess applicant't worthiness. Consequently, the money they paid was lost. Additionally these future tenants are not happy when I had to ask them to go thru another site ( more fees) for screening. We have lost potential tenants because they think I am defrauding them. Stay away from Zumper.

Zumper looked like a nice option to look for a pet friendly furnished apartment. I am not in a rush, just wanted to explore what is out there. Two looked promising and I asked for more information.

I had no idea what was to come.

I was not ready to deal with all the subsequent emails about unfurnished not pet friendly apartments, and no ability to unsubscribe from emails. Then I got phone calls and emails from agents and owners.

Do not use them unless you are desperate and facing the street.

I have a rental property located in Colorado. I listed it online a couple of days ago and the rental rate on THIS SITE ONLY (zumper.com) is INCORRECT! It is NOT $850.00/month, it's $1650/month. I don't know where they got this information, but it's NOT reliable or correct!! I have people (prospective tenats) contacting me with the false representation that it's for rent at $850.00!! The other sites all have the correct rental rate and it's never been listed at $850.00. It better be removed completely from this Zamper site OR adjusted/corrected to reflect the correct monthly rental amount of $1650.00/month IMMEDIATELY! If I need to talk to someone or verify anything, I invited them to contact me directly. Does anyone know where this information originated from, so I can get to the source of this technicality?! Thanks

Regards,

Steph J.

They have you fill out what you are looking for and then they keep sending nothing that applied to my filters.

And they send out the same rentals 3 and 4 times a day.

They are just be coming a nuisance.

I have a property listed with Zumper and get lots of leads, however, no one ever returns my texts or emails. I'm beginning to believe this is a hoax.

I'm a licensed Real Estate Agent in Texas trying to use Zumper.com 's professional service side to run background, criminal and credit checks on perspective tenants for rental listings I have. A perspective renter paid their fee to Zumper, filled out all the information and submitted it onto my account. Zumper has locked my account saying it's "pending approval" and that "approval will happen within 2-3 hours of my inquirers". That was over 6 hours ago. I'm unable to login to review the information from the tenant. Zumper has not answered my multiple request for help emails to their customer service email box. They do not provide a customer service phone number. And my client is now livid that we are unable to review any perspective tenant information that the prospective tenant ALREADY PAID FOR. I could loose this account because of Zumper.com. They are fake company as far as I can tell.

I'm an owner/operator of a 30 unit building. I, and my manager, place ads on Facebook marketplace. I discovered one of the ads had been appropriated by Zumper. I immediately used their contact button to tell them that I was the owner and that they did not have permission to list my units. I told them that I expected them to pull the ad or my attorney would be contacting them. We'll see if they do.

I would give them zero stars if it were an option.

Every property I have contacted listed on this site was a scam.

The homes are either NOT on the rental market; NOT owned by the person attempting to rent them; or for rent in a legit site at a substantially higher price.

Whenever the person listing the property responds to an inquiry, they are 'on vacation with family' and unable to meet.

Of course, they ask for credit info and money (3x rent) up front to "secure the rental pending a credit check".

Im currently 'talking' to someone about a property listed at 6462 Beeman Av in North Hollywood, CA.

The property is listed on real estate sites as Not On The Market and NOT available for rent.

1 site listed this proprety as recently rented for $2500/mo.

Zumper is a SCAM

I contacted Zumper over 5 days ago now to inquire as to the IP/Timestamp of the person who signed up for an account under my email address (Wasn't me). I have yet to receive ANY reply at all. Obviously they do not have any customer service and don't care about their customers. The automated reply I received said a max of 2 days it takes to receive a reply, obviously that's a LIE. I would not give these losers any money, that's for certain!

Gadzooks-- Posted my rental yesterday with Zumper and woke up this morning to phone-call & text from renters alerting me to a bunch of false listings with my pictures & description but cheap price and different phone.... from PadMapper

What.A.Headache!

This article states that Zumper does not charge for listing services,

Yet Conrad McKinnon from Zumper has deleted all my posts and has also put a lock on my account because I do not want to pay a $325 "Pay per lease" fee for EACH post I had.

The site used to be Padmapper, and was great until Zumper came along.

Don't use this site, they just give you a headache and force you to pay them, or they won't let you post.

Stick with Craigslist and Zillow, less headache.

I would have given a 0 star if I could.